Not resolved
1.7
Details
Advertised vs Delivered
Customer service
Turnaround Time
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I believe this is a 1-person company. You can't get a response about your order status online and you can't get through to customer service by phone.

You can get a response from email (after 4 hours, although not usually a solution-oriented one. Don't fall for their free shipping or guaranteed delivery either. I am sure the stats would reflect 1 success out of 10--maybe. Still waiting for my free shipping refund and for delivery in the late afternoon when someone is actually home, as I had indicated.

Too bad my SIS didn't get her special 60th birthday present!

My bad for not reading customer reviews. They are worse than mine!

Product or Service Mentioned: From You Flowers Delivery Service.

Reason of review: Poor customer service.

Monetary Loss: $65.

Preferred solution: Immediate delivery-full refund.

I liked: I could have flowers delivered, Offer of free delivery.

I didn't like: Customer service.

Company wrote 0 public responses to the review from Dec 23, 2016.
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