Not resolved

I ordered flowers for my mother's birthday on May 15th to be delivered the next day. She never received them.

Called the company when I found out that evening and they had no record of the florist ever confirming the order. They said they would call me first thing in the morning. I called them late this morning after not hearing from them and they said the florist never answered their phone...I was told they would find another florist and upgrade the order for no extra charge. As of this evening, they still had not arrived.

Called the company again and was told they tried to call the original company several times with no reply. Then I was put on hold and the rep came back on and told me that the new florist couldn't fill the order. I asked why wasn't I notified. They took my money - weren't they going to let me know?

They were sorry for my inconvenience... Unreal.

Waiting for email confirmation of my refund. I'm furious!

Review about: From You Flowers Flowers.

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