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From You Flowers Flowers Review

1.0
Details
Failed delivery, poor customer service.
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Author
Location
Washington, District Of Columbia
Reason of review
Problem with delivery
Review #788682 is a subjective opinion of poster.
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From You Flowers Flowers Review

1.0
Details
Order flowers for my mother's birthday they couldn't deliver said they would reschedule then said they couldn't get ahold of me to confirm that I wanted them to deliver flowers a day late so they didn't deliver them at all didn't find out until later that they didn't worst company ever
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Author
Location
Washington, District Of Columbia
Reason of review
Problem with delivery
Review #740690 is a subjective opinion of poster.
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From You Flowers - Julia from Washington DC

I absolutely disappointed the quality of services that fromyouflowers.com provide.Please check. I ordered this http://prntscr.com/7qb6gs My girlfriend received this:http://prntscr.com/7qb6p5 It is absolutely different bouquet.The bouquet was completely and totally different from what the photo and description on the website was. And I choose bouquet without lily, because my friend has allergy on lily. Vase on the picture on fromyouflowers.com site is so cute. Vase that fromyouflowers.com provided is so terrible.( I will never use this company again.I will never use this company again.I will never use this company again.Julia. Washington DC/ Alexandria
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Author
Location
Washington, District Of Columbia
Pros
  • Website
Reason of review
Bad quality
Loss
$88
Preferred solution
Full refund
Review #662554 is a subjective opinion of poster.
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From You Flowers in Washington, District Of Columbia - LACK OF INTEGRITY

1.0
Details
I wanted to give this company a ZERO STAR RATING. I'm talking about integrity here. DO NOT PUT ON YOUR WEBSITE YOUR POLICY IS DELIVERING THE FLOWERS WITHIN THE TIME YOUR OWN WEBSITE ALLOTED. I put in the order at 11am this morning (June 6), it is 7:00 PM with no delivery in sight! Oh, the customer service rep said that the florist sent the truck on the way to the location of the delivery...6 HOURS AFTER THE ORDER WAS MADE. IT STILL HASN'T ARRIVED!!!! Plus, they are going to tell me that I cannot contact the third party florist MYSELF because of their "confidential policy"...BULLCRAP! There is no integrity here, none. You reap what you sow.
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Author
Location
Washington, District Of Columbia
Cons
  • Apathetic about timeliness
  • Did not deliver
  • Tardiness of delivery
Reason of review
Problem with delivery
Loss
$67
Preferred solution
Full refund
Review #646521 is a subjective opinion of poster.
Resolved
0 comments
1.0
Details
I ordered an arrangement for delivery, that had sunflowers and tulips listed as two of the three flowers under "Included" on the product description. The arrangement that was delivered had no tulips or sunflowers, both of which seemed to have been replaced with roses! ...
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Author
Location
Washington, District Of Columbia
Cons
  • Substitution of integral flowers
  • Lack of customer service
Reason of review
Different arrangement delivered!
Loss
$54
Preferred solution
Deliver product or service ordered
Tags
  • Missing Substituted Flowers
  • Low Service Level Delivery
Review #636867 is a subjective opinion of poster.
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From You Flowers - Delivery Service Review from Washington, District Of Columbia

My husband ordered me Mother's Day flowers to be sent the Monday after MD. They failed to deliver. We called to find out where they were and they said they delivered them and a nurse signed for them. I do not work anywhere where there are nurses. They put me on hold to call the delivery service people and couldn't get a hold of them. Said they would call us back but never did. When I called 2 days later the woman got an attitude with me saying we called. I explained we have had no missed calls and asked what happened to the flowers. She had no explanation except they could redeliever (mind you it's been 4 days since the organism delivery date). I asked for thlove flowers to be sent free of charge and our money refunded. She laughed and asked why would they do that and where I heard that from. I explained all other flower companies would do it if they made a mistake. She wasn't budging so I asked to be refunded. She put me on hold and came back saying we will give you 50% off the order, $20 gift card and a free upgrade on the flowers. Considering the flowers are now 50% off on the website (they were price gauged for Mother's Day) and I never would order from them again I said no and asked for my money back. Considering this company has a 100% satisfaction policy it's funny they don't stand by it. Do yourself a favor and don't order from them.
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Author
Location
Washington, District Of Columbia
Reason of review
Problem with delivery
Review #636171 is a subjective opinion of poster.
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From You Flowers in Washington, District Of Columbia - BEWARE. DO NOT USE THIS SERVICE..Fraud, not delivered.

Despite the bad complaints that I read on the reviews, I still went ahead and gave them a shot. BIGGEST mistake. It was my mothers birthday so I paid extra for same day delivery and she has not received the flowers. I have never, ever experienced such poor customer service in my life. I called customer service and they advised the flower shop was closed. Not acceptable, I am so embarrassed that my mother did not have flowers on her birthday. I demanded a refund and customer service advised that the payment was pending and they will go ahead and cancel. I will keep you updated on refund BEWARE DO NOT USE THIS SERVICE!
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Author
Location
Washington, District Of Columbia
Cons
  • Guarantee is false
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Full refund
Review #628417 is a subjective opinion of poster.
0 comments
I had a horrible experience with this company. There was a major delay in the sending of flowers, no notification of date change of delivery, no email responses to my emails, along with a broken promise. (The customer service representative who answered my phone call ...
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Author
Location
Washington, District Of Columbia
Loss
$109
Review #358022 is a subjective opinion of poster.
0 comments

From You Flowers in Washington, District Of Columbia - HUGE DISAPPOINTMENT

Ordered Mother's Day flowers 2 and a half weeks ago to be delivered either Saturday or Sunday. Monday rolls around and no flowers. I called ForYouFlowers Sunday and they "couldn't get ahold of the florist", same story as of Monday. ForYouFlowers told me they would continue to call them, but if I don't hear back from them I should call them back because they get very busy! The worst part about the story- I used my $10 off coupon that was sent to me because they let me down with a prior delivery. (Couldn't locate a florist for same-day) I was at the grocery store Sunday night picking up flowers for my mom. DO NOT USE!!!
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Author
Location
Washington, District Of Columbia
Review #318295 is a subjective opinion of poster.

Contact From You Flowers Customer Service

Mailing Address:
From You Flowers, LLC
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
All From You Flowers Contacts
1 comment

From You Flowers in Washington, District Of Columbia - Fromyouflowers.com

I've ordered flowers from these guys several times, but the last two orders have been AWFUL. In February after Valentines day, I tried to send my parents a fruit basket for their anniversary. Instead of getting that they were given a cheap vase of flowers that included Lillies. My mother is allergic to lillies which is why I ordered the fruit basket. I was refunded, but how they operate is they contract out to local florists, and the local florist said they contacted me and the difference was Ok'd which was plainly untrue. I'd ordered several bouquets through them, which had been delivered fine, so I thought I'd give them another shot. On March 7th, my mother had her birthday. I used their same day flower service, ordering my bouquet early in the morning. When my mom got home she said the flowers had never been delivered. I contacted Fromyouflowers.com several times on 3/8 and they were never able to get a hold of the florist who was supposed to have delivered the bouquet. Here it is 3/9 and they are still hesitating about refunding me because THEY can't get a hold of the florist. You have to be REALLY careful with this company. Certain areas may get great floral arrangements, and others like where my parents live (bothell, wa) may have really horrible service. As in the case of the Fruit basket the Florist never contacted anyone, and they had both my father's number and mine. They didn't even let Fromyouflowers.com know they don't do fruitbaskets. I won't be using this company again for any reason!
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Author
Location
Washington, District Of Columbia
Review #303466 is a subjective opinion of poster.