1 comment

First, wish I'd checked here before making the mistake of ordering from them.

Placed an order on 2/11 for 2/14 delivery of a basket of chocolates via UPS or FedEx. 9:30 pm on 2/13, received call saying wouldn't be delivered until 2/18!!!

The recipient won't even be there on that date. Told a full refund would be given. Really??!! Product was not received so you're darn right a full refund would be given - should be more since I was now scrambling at the 11th hour trying to find a local florist who could deliver on Valentine's Day at the last minute.

BTW, when I asked why they couldn't be delivered - because of high volume.

Duh!!! It is Valentine's Day - if you can't handle it - don't take orders!!!

Product or Service Mentioned: From You Flowers Gift Basket.

Monetary Loss: $100.

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Please accept our sincere apologies for the issue you have posted. Please contact us directly at wecare@fromyouflowers.com.

You should include your order number, your name, the recipient’s name and the delivery date of the order. Please provide our service team with the best number to reach you at as well as a description of the issue. One of our dedicated representatives will follow up with you as soon as possible.

We look forward to resolving this for you. Thank you!

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