Contact From You Flowers Customer Service
How to Reach a Person at From You Flowers
Verified Contact Information
Toll-Free Number:
-
1-800-838-8853
Customer Service:
-
1-855-372-7386
Accessibility:
accessibility@fromyouflowers.com
Customer Service:
wecare@fromyouflowers.com
Jobs/ Career:
careers@fromyouflowers.com
Legal:
From You Flowers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular From You Flowers Phone Number
1 (800) 838-8853
Average Hold Time
00:00:36
Average Calls duration
8 minutes
Most Popular From You Flowers Email Address
WeCare@FromYouFlowers.com
From You Flowers Live Agent Availability
41% of callers successfully reach a real person
Issue Resolution Rate
Low (16% reported full resolution)
From You Flowers Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular From You Flowers Phone Number | 1 (800) 838-8853 |
| Average Hold Time | 00:00:36 |
| Average Calls duration | 8 minutes |
| Most Popular From You Flowers Email Address | WeCare@FromYouFlowers.com |
| From You Flowers Live Agent Availability | 41% of callers successfully reach a real person |
| Issue Resolution Rate | Low (16% reported full resolution) |
| From You Flowers Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 84% phone, 16% email |
| Common Reasons for Contact | Request for information, product/ service, shipping and delivery |
| Customer Effort Score | Medium Effort |
| Prepare before the call to From You Flowers | First and last name, phone number or order id or tracking number |
Contact Information
From You Flowers Website:
From You Flowers Help Center:
Corporate Office Address:
From You Flowers, LLC
143 Mill Rock Road East
Old Saybrook,
Connecticut
06475
United States
Other Info (opening hours):
Other Location:
483 West 37th Street,
New York,
New York 10018
Summary of From You Flowers Customer Service Calls
483
TOTAL
CALLS
CALLS
06:40
AVG CALL
DURATION
DURATION
16%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call From You Flowers?
Shipping and Delivery Question:
- “Order not delivered on time”
- “Never delivered flowers”
- “My sister receive an email stating they could not find the address to deliver our mom flowers it's a hospital”
Request for Information Question:
- “Flpwer confirmation”
- “Did my flowers get delivered? I paid it for expedited delivery.”
- “Tried to place order2 times.Did not go through.”
Product/ Service Question:
- “Problem with delivery”
- “Problem with online order”
- “I sent an arrangement to a friend. She sent me a picture and it didn’t look like anything that I had purchased and it didn’t have the mug that was supposed to be with the flower arrangement.”
Payments and Charges Question:
- “Credit Delivery replacement Dec 21 didn’t arrive as scheduled”
- “Charged twice for order”
- “Charged and saying can not except payment”
Activation/ Cancellation Question:
- “Cancel”
- “Need to cancel order”
- “Cancelled my order. Still charged.”
Return/ Replace Question:
- “Change flowers”
- “Need replacement flowers for the ones I ordered”
- “Correct address”
Staff Question:
- “Customer service”
- “Need to speak to customer service”
- “Poor CustomerService”
Refund Question:
- “Refund”
Account Question:
- “Want to verify order”
- “Account withdrawal”
Cards Question:
- “Card status”
- “Change card”
Website/ Application Question:
- “Site says I have not made an order . I have”
Other Question:
- “Need a plant for mother’s day”
- “Old flowers”
- “Messed up order”
Compare From You Flowers Customer Service To
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From You Flowers