flowers order delivery service customer service customer florist arrangement refund ordered flowers
I spent $70 on an arrangement for my mother-in-law in Florida, The wrong arrangement - a poor quality, small, sub- standard excuse of a floral basket was delivered. I called twice and emailed and was told each time the problem would be corrected. This issue has still...
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Review
#1439036 Review #1439036 is a subjective opinion of poster.
Cons
  • Failure of delivery
Reason of review
Damaged or defective
Loss
$70
Preferred solution
Full refund
This company took my order and my money. It has been six days and my best friend still has not received her birthday bouquet. They are making excuses each day and the latest is "she lives in a rural area." Charleston South Carolina is far from rural. Their customer...
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Review
#1347739 Review #1347739 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
1.0
Details
I ordered flowers because they were advertised to be same day deliver within 4 hours. The receipt i was sending them to was only at her location for about 5 hours before leaving out of town. I placed the order and immediately following i had a customer service person...
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Review
#1318738 Review #1318738 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Reason of review
Poor customer service
Loss
$62
Preferred solution
Full refund
Tags
  • The Delivery
  • liars
1.0
Details
ordered funeral spray deluxe paid extra for expedited delivery my own brothers funeral arrived at funeral home no flowers didn't want to have to call but my Mother wanted me to check I called was angry and it was emotionally upsetting for us ,and my 96 yr old Mother...
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Review
#1308246 Review #1308246 is a subjective opinion of poster.
Service
From You Flowers Expedited Delivery Service
Reason of review
Bad quality
1.0
Details
I placed an order for flowers and balloons going to the same location on the same day. I didn't notice until after I checked out I was going to be charged two delivey fees so I cancelled the orders. They cancelled one of the orders. I sent them three emails asking them...
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Review
#1252951 Review #1252951 is a subjective opinion of poster.
Service
From You Flowers Customer Care
Cons
  • Customer service resolution
Reason of review
Poor customer service
Preferred solution
Full refund
1.0
Details
I ordered for the admin in our office, paid for the expedited shipping so they would be delivered in four hours. No flowers ever came. Not only did they not deliver, they couldn't get the florist on the phone that they said accepted the order the first time I called....
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Review
#1242484 Review #1242484 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Waste of money no flowers delivered way of doing business
Reason of review
Problem with delivery
Loss
$80
Preferred solution
Full refund
Tags
  • Never Again With From You Flowers

Phone number for CEO Michael Chapin | From You Flowers review from Old Saybrook, Connecticut

1.0
Details
Like many others I was scammed by this company. I am owed a refund they refuse to give. Customer service is useless. After some research I came up with Michael Chapin as the CEO, phone 860-388- 0909. The previous CEO, Dave Adams, was arrested for federal tax evasion and submitting false tax forms.
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Review
#1234037 Review #1234037 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
I ordered a plant and 20 tulips on a Thursday evening, paid $4.99 extra to have them delivered before noon. From you flowers sourced out the two items to two different florists. I was charged $4.99 for each item. The plant arrived well after the noon cut off on Friday....
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Review
#1233742 Review #1233742 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery
4.7
Details
So I ordered flowers and chocolate for my mother. The day of the delivery (today) I decided to read their reviews. They were so horrible. So I started laughing and planning my backup plan. I read reviews that said they paid for the expedited shipping and still didn't...
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Review
#1221043 Review #1221043 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Pros
  • Fast delivery
Reason of review
On time delivery

Contact From You Flowers Customer Service

Website:
Mailing Address:
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
Contact From You Flowers Customer Service

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Latest Question

From You Flowers Questions
3.2
Details
Terrible - From You Flowers review
Terrible - From You Flowers review
Ordered from this company only thing I can commend them on is fast delivery other than that terrible. The arrangement I ordered and the arrangement sent are two different arrangements and then when I emailed them they have the audacity to send me a $15 coupon. What the...
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Review
#1218884 Review #1218884 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Pros
  • Same day delivery
Cons
  • Misrepresented delivery
Reason of review
Not as described/ advertised
Loss
$57
Preferred solution
Full refund