Anonymous
map-marker Cleveland, Ohio

Misrepresentation

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The basket was not as depicted in the picture.I realized that there may be different items other than the ones listed but what I wanted basically was a chesses, meat, crackers,& fruit. We called the florist who put the basket together and the items she claimed were in the basket were not!! It was horrible, empty and looked cheap. This was for a funeral and I was staying at the recipients house. When I arrived and saw the basket I thought it was someone else's basket. I make baskets all the time and I know for a fact that I did not get what I payed for. Not only was I embarrassed it was a disgrace how it looked and I could not have been more disappointed. Whoever put that basket together should be fired!! I was offered a 20% discount off my bill & a $20 gift card which will be useless because unfortunately I will not use your company again because I felt you misrepresented the basket so terribly that I would be afraid to use you again.
View full review
Loss:
$50
Cons:
  • Misrepresentation
Reason of review:
Not as described/ advertised

Preferred solution: Let the company propose a solution

Anonymous
map-marker San Diego, California

Did not deliver on time.....

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
This was my second time using From You Flowers. I went with them the first time out of convenience not knowing a local source in the town I needed to have flowers delivered. On this occasion I could have, and should have used the florist in my wifes building who handles her office account. My mistake, I should have gone local. From you flowers did not make the promised deliver on time, actually 4 hours late even though I paid extra for delivery by noon. The local florist asked From You Flowers if they could delay the delivery time until 2:00 pm and FYF agreed without contacting me. The delivery actually occurred at 3:45 pm. By then the recipient had left for the airport to depart to an important meeting, the reason for the special delivery. Very disappointing, won't use your service again.
View full review
Reason of review:
Problem with delivery

Preferred solution: Full refund

Resolved
Fronnie Boo
map-marker Randolph, New Jersey

Resolved: From You Flowers - Arrangement Review from Randolph, New Jersey

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
From You Flowers - Arrangement Review from Randolph, New Jersey
Updated by user Dec 24, 2014

I have to give From You Flowers some big credit, when they make a mistake and you are upset they are willing to help and make things better. I was on the phone with them today 3 times trying to resolve my issue, and each and every time they were very accomodating. This...

Original review Dec 24, 2014
I have to start by saying this has to be the worst business ever and I will never order anything from, from you flowers ever again. I ordered the right picture, which if you can not see the picture, is bright pink, pink lillies, pink roses, pink small flowers and plenty of pink accents.

I recieved the right picture which shows 1 white lilly, 4 or 5 red and corral roses, and white accents. I was very upset because this is not what I had ordered! I called customer service and all they did was give me back 20 percent of my order and told me they hope that will be enough for me to shop with them again.

Um sorry no thank you, I don't want another *** order of flowers. Take my advice don't order from this business!
View full review
Reason of review:
Not as described/ advertised