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From You Flowers - Didn't deliver flowers to a funeral on time

1.0
Details
I made arrangements to have flowers delivered to a family funeral, and then called to make sure they would be delivered on time; they weren't. I called the company and they wanted to wait to provide a refund, even though it clearly showed from numerous resources that they weren't delivered. In the end I was able to get my refund, but I'll never do business with them again.
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Cons
  • Being placed on hold for as long as i had to wait
  • I did not like the delays
Reason of review
Problem with delivery
Loss
$67
Preferred solution
Full refund
Review #1541025 is a subjective opinion of poster.
0 comments

From You Flowers - Very disappointed

1.4
Details
Orderd deepest sympathy deluxe for my sister in law to arrive at funeral home. Tracked order on day of delivery since 5pm, flowers due by 5 and 7. Called customer service at 5 was told on route called again at 6 was told again on route. By 8 flowers never arrived. Called once again to cs, cs called local florists they were closed! Very disappointed, I'll never order from here again. Pay a little more for better service. JD Powers how could From You Flowers get high points.? CS offered money returned, we'll see.
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Review #1540653 is a subjective opinion of poster.
0 comments
1.0
Details
I had another horrible experience with fromyourflowers.com. Buyer beware!! I ordered a floral arrangement for my Daughters First Mother’s Day a week in advance. The flowers were due to be delivered two days before Mother’s Day. They did not arrive as they stated when I...
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Review #1537256 is a subjective opinion of poster.
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From You Flowers - Terrible flower delivery service

1.0
Details
My 10 yr old (with the help of my mother) ordered flowers for me during a difficult time & they never came. I only knew bc my mother asked if I got them...she emailed and called and was even hung up on.
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Review #1536794 is a subjective opinion of poster.
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From You Flowers - Gave the wrong name for delivery

I did not have the delivery number with me . The name for delivery is incorrect. The number is 408235738
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Review #1536372 is a subjective opinion of poster.
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1.5
Details
Worst customer service ever! Order 2 sets of flowers for Mother’s Day one for my mom and aunt. They live in the same house. My mom got hers but my aunt did not because they couldn’t deliver to the area it was too remote. If that’s the case how did my mom get her...
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Reason of review
Order processing issue
Review #1535304 is a subjective opinion of poster.
0 comments
1.0
Details
Flowers were to be delivered the Wednesday before Mother's Day. Never received them that day. However my daughter who send them got a message saying they were delivered at 3. Sometime near 6 pm, I was in the Lincoln Tunnel commuting home and I received a call. I tried...
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Cons
  • Anything about this company whatsoever
Reason of review
Problem with delivery
Preferred solution
Full refund
Review #1534403 is a subjective opinion of poster.
0 comments
1.0
Details
My husband bought me flowers for Mother's Day, it was already 7:30pm and they had not arrived. When we tried to reach the company by phone we only got a machine answer saying the order was scheduled for delivery.Also tried the site, with no success,didn't heard from...
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Author
Cons
  • Can not like something that you never received
  • Customer service
  • Resolution
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund
Review #1533858 is a subjective opinion of poster.
0 comments

From You Flowers - Awful

2.5
Details
I ordered flowers for mothers day for my mom and mom in law. They were not even arrangement I ordered and the roses where broken. One of the the arrangement of flowers didn't even fit in the vase. I tried this company before and it was disappointing, so I decided to give them a second shot, they failed!! never again! Your better off calling a local florist in the persons area!
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Pros
  • Variety they offered
Cons
  • What was ordered was not delivered
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Full refund
Review #1533611 is a subjective opinion of poster.
0 comments
1.0
Details
So disappointed in from you flowers. I ordered a week in advance to get flowers for my mother who lives out of state for mothers day and trusted this company with that task. I put that they could deliver the flowers on the Saturday before mothers day or on mother's...
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Review #1533321 is a subjective opinion of poster.