flowers order delivery service customer service customer florist arrangement refund ordered flowers

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No delivery | From You Flowers review from Hawthorne, California

2.0
Details
I ordered flowers for my girlfriend and for them to be sent to her job, she works 8-4 so now shes gone for the day and no delivery was made.
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#1793254 Review #1793254 is a subjective opinion of poster.
Product
From You Flowers Flowers

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No delivery | From You Flowers review from Sunnyvale, California

1.0
Details
I was suppose to receive my flowers today but Im going home now no delivery has came
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#1793193 Review #1793193 is a subjective opinion of poster.
Product
From You Flowers Flowers

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Verified Reviewer

Do Not Buy From This Company! | From You Flowers review

1.0
Details
I ordered my wife Valentine's Day flowers back in January to have delivered to her job today. This is most proactive I've been with Valentine's Day ordering so I felt pretty proud of myself. However, the flowers never arrived. I don't know if they are going to show up tomorrow (on a Saturday) where they will sit on the sidewalk for 2 days until they die or what is going to happen. I should have read all the negative reviews about this POS company. I normally do that, so perhaps I'm a bit at fault. For those considering ordering from this fraudulent company....believe all the negative reviews....AND DON'T DO IT!!
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#1793187 Review #1793187 is a subjective opinion of poster.
Cons
  • Did not deliver them on day i payed for them to be delivered on
Loss
$83
Preferred solution
Full refund
Tags
  • Do Not Buy From Fromyouflowers com

HORRIBLE | From You Flowers review from Ventura, California

1.0
Details
My mother's 90th birthday. I ordered flowers 5 days before, they charged me a $15 "expediting fee". I tried to call, no one answered. The I got an email indicating they were delivered but my mom never got them. I have tried calling numerous times and no one picks up the phone. I picked up the phone with ftd and flower were delivered the next day. Please save your $$$
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#1654111 Review #1654111 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

My flowers werent delivered | From You Flowers review from Oxnard, California

1.0
Details
My flowers that I order to go to my wife job before 5pm never arrived. I am pissed that I went through this company. And when I call to speak to someone I don’t get an answer
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#1472323 Review #1472323 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

Dissatisfied and disappointed | From You Flowers review from Palm Springs, California

1.6
Details
Dissatisfied and disappointed - From You Flowers review
Dissatisfied and disappointed - From You Flowers review
I would not recommend using this service. One of my arrangements was not delivered on the scheduled date and the other looked nothing like the photo display. I upgraded my display to be a deluxe and it was delivered looking like a meager mini bouquet. Thank goodness I asked the recipient to send me a photo. Very dissatisfied with this service and will not be able to use them in the future. I then had to spend over 40 minutes on a call with customer service to get both of the issues resolved.
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#1426092 Review #1426092 is a subjective opinion of poster.
Product
From You Flowers Flowers

From You Flowers - Delivery Service Review

Please tell me there is a negative 5 star system I can give...... This place is by far the worst! I will never use FROMYOUFLOWERS.COM again! Had an order placed for same day delivery on something that HAD TO be delivered the same business day. I called three separate times to confirm and was assured the delivery would be made in time. It is now going on the FOURTH day and the arrangement is still "out on the truck for delivery"!!!! This place is a complete joke and to say waste of time would be giving them a compliment!!!!
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#1021657 Review #1021657 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

Failed Delivery | From You Flowers review from San Diego, California

1.0
Details
I made an order for flowers to be delivered to my girlfriends work on her birthday. At 9 PM the day of they called me saying that they hadn't delivered the flowers. They then attempted to charge me 70% of the order value to deliver the flowers late. After 45 minutes on the phone and them hanging up on me several times I finally got to a supervisor who agreed to deliver the flowers the next day, without charge and with a note accepting full responsibility. However if any of you have girlfriends you know that the damage is already done. Of the thousands of flower companies available this would be the last one I would use again. If you are concerned about getting your delivery accurately and on time, do not use this company.
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#935151 Review #935151 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Order processing issue
Tags
  • Bad Florist
  • Fromyouflowersfail

HORRIBLE company--do not use | From You Flowers review from Irvine, California

I've made repeated calls and can never get customer service. Have tried three times to track order but apparently flowers were never sent. Here I'm looking forward to a very important surprise for my girlfriend and never delivered. After calling all day long i finally reached customer service. As soon as i asked for an accounting and alleged fraud they put me on hold but never came back. Now I get a message that I cannot send this unless I have 100 words. So I am adding words to reach 100. This is an absolutely fraudulent site. Read the other reviews. They are as bad as mine. I happen to be a lawyer and I will take the time to roast them. I absolutely abhor internet fraud.
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#923821 Review #923821 is a subjective opinion of poster.
Service
From You Flowers Customer Care
Reason of review
Poor customer service

Contact From You Flowers Customer Service

Website:
Mailing Address:
455 Boston Post Rd, Suite 6 483 West 37th Street New York, NY 10018
Old Saybrook, CT 06475
USA
Phone:
(888) 654-5144
Contact From You Flowers Customer Service

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From You Flowers - Delivery Service Review from Modesto, California

I put in an order for flowers to be delivered to my wife's place of employment. The flowers which were for a Birthday were supposed to be delivered before 2pm which is when she leaves for the day. Unfortunately as it started getting later in the day i started to get nervous about non-delivery since i was emailed message that that delivery to businesses were from 9am to 5pm. I called repeatedly during the day getting assurances that the flowers would be delivered before the 2pm stop time. Well guess what? They didn't deliver on time and worse yet they got there after close of business 6pm and complained about not being able to deliver. So i asked for a refund and have been assured that i would recieve a full refund which would be be confirmed by an email. Well surprisingly I haven't recieved an email and am still waiting for a refund to my credit card. Definitely STAY AWAY FROM THE BUSINESS!!
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#906697 Review #906697 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Order processing issue