From You Flowers - Birthday Surpise Flop! Dealing with this company is a total NIGHTMARE!
I wanted to surprise my hubby for his Birthday! I ordered the edible Party Basket ($79.98) price for sausage and cheese when it was all said and done.
It was not supposed to be delivered after 5:00 to a business. He stayed at work waiting on it until 5:40. I have 3 conflicting reports as to when it actually got there. The first they verbally told me over the phone 4:58, the second was an email at 6:28 and the third to his desk the next day at 1:00.
The only problem was it was edible and he lives and works in Houston. Life goes on even when companies & delivery people fail to comply with there company rules and deliver times. The next day he had a business trip to NEW YORK CITY and was not even in the office when his desk received the sausage & cheese basket! His co-workers took a pic and texted it to him. A side note the balloons were to be blue, yellow, and green. They used left over Valentine's Day balloons wich were red and white with a big red bow! Not the look I was going for at all. The company said they would pick up the basket, but offered us nothing beyond a refund in return for this huge mishap and the nightmare of an experience this was!
Waiting on my refund, but not holding my breath.
More Review Details
- Reason of review:
- Not as described
- Product or service
- From You Flowers Party Basket
- Review category
- Flowers / Florist