Panama City, Florida
0 comments
Not resolved

My story is just as horrible and disgusting as all the rest.It took me 10 days to get a $40.00 bouquet delivered, after days of stalling, and countless, outright lies, and 5 hours on the phone.

I can tell you this, it must SUCK to be a call center employee for these people. I ordered a Bright Blue Skies Bouquet bouquet, for $39.99, that was on sale for $31.99, when the $14.99 delivery was added, it was just a little more than I wanted to spend, and there were other ways for me to it, like get family in the recipients' town to pick them up, after I ordered and paid for them online. I have never been so frustrated and upset with a company and their behavior, in my whole entire 62 years. So, I just x'd out of it, and decided to go to plan B the next day.

When I got up the next morning, I had an email from these, in my opinion, insane shysters, that said please come back, if you do, we will remove the $14.99 delivery fee. I thought, ok, I'll do that, because I loved the bouquet so. After I checked out, I noticed that the flowers were not $31.99, they had slyly jumped up to $39.99. I was mad about it, but decided, well, I'll let that go, because I did love the bouquet.

I got an email that they HAD been delivered. Yet, they had not. I called them about it, they said they would check on it, and the next day, I had another email, that they were happy to tell me that the flowers HAD indeed been delivered. Again, they had not.

Longer story short, what followed was 10 days of retail ***. I am of the opinion, that a class action suit against these people, most certainly, may be in order.

What they get away with, day after day, after day, after day, after week, and month and year, is completely unacceptable.Thank you.

I didn't like: Misrepresented delivery, Awful customer service, Employees, Being lied to, Cheated.

Review #868932 is a subjective opinion of a user.

1.0
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Diversity of Products or Services
Price Affordability
Website
Delivery Service
Turnaround Time
Product or Service Quality
Staff
Customer service
Style and Design
Value for money
Reason of Review / Monetary Loss Order processing issue / $40
Preferred solution Not specified

Had an Experience with From You Flowers?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.

You May Also Like

"My Aunt has been recovering and I decided to send her a nice bouquet of flowers.. Check tgthe e website & say to myself... yes, the Rose & Lilly Celebration..." Read more
"I ordered my husband a flower and bear for Valentines last week. I ordered the bear with 3 flowers for $31.99 plus tax and delivery. the total being $51.41. What my husband..." Read more
"I have ordered few times & each & every time they charge extra and promise early delivery. It never happens. Including today's birthday delivery that I was charged about $5..." Read more
"I ordered a $49 bouquet of flowers w/Chocolates to be delivered 7/3 I was called and told it could not be delivered and that they would call recipient (which..." Read more
"I purchased a computer (Dell) from QVC back on 1/2014 and with this laptop computer came a lifetime guarantee with PC Treasures that I would have a lifetime guarantee to..." Read more
"If you go to that page you will see what Greystar does! I have went and reviewed other properties owned and operated by Them And Eastern Arcadia Investments, and apparently..." Read more
"Luv the Watch and what they have to provide. It's always unique and very personable but I would luv to be able to get more of women's styled watches since..." Read more
"The Promocodeclub.com is India's No.1 coupon websites that provides exclusively fresh coupons, discount code, gift vouchers. This website is introducing a page i.e "deal-of-the-day". On this page customers will find..." Read more