Ordered these beautiful flowers (beautiful online pictures) for my wife, for Valentine's Day. One was delivered yesterday on 2/11/14.
The other was to be delivered today on 2/12/14. 2/11'S order was not what I ordered at all , It wasn't full and bountiful, and beautiful, It dull spacious, dull and lackluster. I could of jammed flowers into a vase better, Heck any 3 year old could, it was embarrassing. So, I just spend close to an hour on the phone, trying to get some kind of answer (after 3 e-mails were greeted by coupons for my next order, like I would ever order from them again) After all that time on the phone getting excuse after excuse and telling them I sent you a picture like 10 times and going back and forth and repeating over and over how bad thee flowers were and how they were not even close to what I ordered, their way to right the wrong was to offer a coupon on my next order.
But while on the phone I was also on the laptop and found out since the 2 days since my order, not only did the name of the arrangement change, same picture/ same flowers, cheaper price, but for what they send still fifty too high. But also seen they shipped 2/12 order which in 2 of the 3 e-mails I told them to cancel it.
Anyway it shipped in a box, no florist, no service, no care, no clue, no business. All I can do is use social media and sites like this to get the word out and protect others or hopefully protect others from this scam, wish I read other reviews here before ordering.
Product or Service Mentioned: From You Flowers Arrangement.
Monetary Loss: $130.