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flowers order delivery service customer service customer florist arrangement refund ordered flowers
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1.0
Details
Flowers were to be delivered the Wednesday before Mother's Day. Never received them that day. However my daughter who send them got a message saying they were delivered at 3. Sometime near 6 pm, I was in the Lincoln Tunnel commuting home and I received a call. I tried...
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ID
#1534403 Review #1534403 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Anything about this company whatsoever
Reason of review
Problem with delivery
Preferred solution
Full refund
1.0
Details
My husband bought me flowers for Mother's Day, it was already 7:30pm and they had not arrived. When we tried to reach the company by phone we only got a machine answer saying the order was scheduled for delivery.Also tried the site, with no success,didn't heard from...
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ID
#1533858 Review #1533858 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Customer service
  • Resolution
  • Can not like something that you never received
Reason of review
Problem with delivery
Loss
$100
Preferred solution
Full refund

From You Flowers - Awful

2.5
Details
I ordered flowers for mothers day for my mom and mom in law. They were not even arrangement I ordered and the roses where broken. One of the the arrangement of flowers didn't even fit in the vase. I tried this company before and it was disappointing, so I decided to give them a second shot, they failed!! never again! Your better off calling a local florist in the persons area!
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ID
#1533611 Review #1533611 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Pros
  • Variety they offered
Cons
  • What was ordered was not delivered
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Full refund
1.0
Details
So disappointed in from you flowers. I ordered a week in advance to get flowers for my mother who lives out of state for mothers day and trusted this company with that task. I put that they could deliver the flowers on the Saturday before mothers day or on mother's...
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ID
#1533321 Review #1533321 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

I will never order or recommend from you flowers ever again

1.3
Details
I recently placed a order with from you flowers. which turned out to be a disaster. I placed a order for flowers on may 9, 2019, which was to be delivered on may 11,2019 in time for mother's day. which it was not delivered on may, 11, as promised, May 12, which was mother's day it still wasn't delivered as promised. i kept checking the status for an update which stated it was scheduled for delivery. which still no delivery , no phone call or anything. I will not ever order from you flowers again. pissed customer Priscilla W.
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ID
#1533294 Review #1533294 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery
Loss
$48
Preferred solution
Full refund

From You Flowers - Horrible! Delivered wrong size and old flower arrangement! I felt embarrassed

1.3
Details
Mother’s Day delivery. Wrong size (smaller size than advertised) was delivered. Plus half of the flowers were dead
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ID
#1532463 Review #1532463 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Bad quality
1.3
Details
From You Flowers - Very pissed!!!!
From You Flowers - Very pissed!!!!
Ordered two arrangements. First arrangement and it was a joke. See photos. As you can see the first picture is what I ordered and second picture, this is a disgraceful arrangement, certainly would be ashamed of this for $92.00. Looks like something my daughter could...
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ID
#1532276 Review #1532276 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Bad quality

From You Flowers - FromYouFlowers.com Bate & Switch - Deceptive

1.0
Details
Tried ordering flowers for Mother's Day. Very deceptive process placing orders with FromYouFlowers.com First they didn't have the product available to the zip code I entered but had a more expensive one that looked just like it available. Next they tried adding a $14.99 service charge only after you enter you payment info and ready to approve the order. Very unsatisfying ecommerce experience. I don't recommend FromYouFlowers.com Cancelled out of the order process and hope enough other will do so also so they change their policies and treat their potential customers better...or lose them.
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ID
#1528398 Review #1528398 is a subjective opinion of poster.
Service
From You Flowers Customer Care
Reason of review
Pricing issue
Preferred solution
Mention service fees up front, be transparent.

From You Flowers - Horrible

This is the worst company. Suppose to deliver my flowers for my sister in law on the 8th. Didn’t. Said they would send an apology with a bigger bouquet the next day. Didn’t. And then proceeded to tell me they were out of tulips and maybe I should change the bouquet. Didn’t tell me there was an issue and made it my fault. What? Then promised they could deliver them today. Ha. But had no way to guarantee it. Ridiculous
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ID
#1511117 Review #1511117 is a subjective opinion of poster.
Service
From You Flowers Delivery Service

From You Flowers - Horrible

1.7
Details
From You Flowers - Horrible
From You Flowers - Horrible
I made two orders through them. One went fine and the succulent garden was nice. However, the second order was never delivered. They said they would resend it. Then called and told me what I ordered was no longer available so they refunded me and gave me a $15 gift card. I placed an order for another succulent garden and used the gift card to get the "deluxe" version. Which I assumed would be like the first order only better. IT WAS NOT. It looked horrible and was NOT worth the up charge. After over a week of trying to figure this out I was extremely disappointed. I contacted and the best they could do was apologize and give me a 20% refund. Will not be using them again.
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ID
#1501624 Review #1501624 is a subjective opinion of poster.
Cons
  • Failed delivery
  • Bad quality
Reason of review
Not as described/ advertised
Loss
$50
Preferred solution
Full refund