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flowers order delivery service customer service customer florist arrangement refund ordered flowers
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1.0
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Update by user Aug 16, 2019

They issued me a full refund which I’m very happy about. Not sure what the mixup was but my daughter-in-law never received her flowers. This company did stay in touch and I’m happy I’m not being charged for something that wasn’t delivered.

Original review posted by user Aug 16, 2019

Ordered flowers for my...
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ID
#1625594 Review #1625594 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Failed delivery
Reason of review
Problem with delivery
1.1
Details
Please, please Do Not waste your time ordered flowers From You Flowers!!! My best friend was in ICU at the hospital I work at, so I thought I would cheer her up with a beautiful bouquet of flowers. I paid extra to have them delivered the same day! Omg, 4 days go by and...
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ID
#1619367 Review #1619367 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
From You Flowers Same Day Delivery Service
Cons
  • Lack of professionalism
  • Non delivery from last week still not there
  • Inability to contact
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund

From You Flowers - Questionflowers not delivered by noon today, as promised

1.0
Details
Expected an order # emailed to me. It wasn't Please advise when flowers will be delivered Since it is past noon,your driver should call ahead to make sure there is someone to accept the flowers
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ID
#1606408 Review #1606408 is a subjective opinion of poster.
Location
Chicago, Illinois
Service
From You Flowers Delivery Service
Pros
  • Convenience
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

From You Flowers - Check delivery time

Havent been delivered in time specified.
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ID
#1592703 Review #1592703 is a subjective opinion of poster.
Location
Elizabethtown, Kentucky
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery
1.0
Details

Update by user Jul 16, 2019

The flowers never showed up at all. I demand my money back.

They did not make it easy. In the end They said it will take 3 to 4 buisness day to get my money back.

I ordered flowers from 1800 flowers and they got to him with in a couple of hours of me ordering them. I...

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Resolved
ID
#1589276 Review #1589276 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Did not deliver them on day i payed for them to be delivered on
Reason of review
Problem with delivery
Loss
$68
Preferred solution
Full refund

From You Flowers - Poor experience

1.1
Details
From You Flowers - Poor experience
From You Flowers - Poor experience
Ordered deluxe cactus garden and they sent this cheap green plant arrangement. Was for my moms birthday. Called them and they offered 10% refund, then 30%, told them I wanted full refund. They offered full refund but florist would go back and pick up plant from my mom. What a joke! 30 min on phone with them.
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ID
#1587225 Review #1587225 is a subjective opinion of poster.
Location
Orlando, Florida
Product
From You Flowers Succulent Garden Arrangement
Reason of review
Not as described/ advertised
Loss
$67
Preferred solution
Let the company propose a solution
1.3
Details
From You Flowers - Buyer beware! what you see is NOT what you get!
From You Flowers - Buyer beware! what you see is NOT what you get!
From You Flowers - Buyer beware! what you see is NOT what you get!
Horrible basket delivered to me and humiliating attempt at a resolution. My sister sent me a get well basket and was so embarrassed by the "basket" which was really a cheap plastic tray and the poor quality items. Website said some items may be substituted due to...
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ID
#1566466 Review #1566466 is a subjective opinion of poster.
Product
From You Flowers Gift Basket
Cons
  • Product deception
Reason of review
Not as described/ advertised
Loss
$90
Preferred solution
Full refund

From You Flowers - Terrible!

A friend passed away and I ordered a special arrangement. However, according to friends and the funeral home, no flowers arrived. They promised to call the filling florist to investigate, but I called every florist in town and no one heard of this company. I finally got my money back.
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ID
#1561565 Review #1561565 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

From You Flowers - Awful

1.0
Details
I placed an order on 6/11/2019 for a bouquet of flowers to be sent on 6/13/2019; however, the flowers never arrived. I contacted the company via online chat and was told that the area florist responsible wasn't answering their phone and I would be notified with any updates. Two days later, still no flowers and no updates. I had to open a dispute with my method of payment. I hope this company doesn't expect to stay in business if they have this poor level of customer service.
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ID
#1560396 Review #1560396 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Didnt get what i paid for
  • Lack of professionalism
Reason of review
Poor customer service
Loss
$63
Preferred solution
Full refund
The first order was never delivered... I contacted them, and after a good hour dealing with them, they eventually were delivered, but two days late. (I paid for same-day) They issued a $20 off coupon. I then used the coupon to (in part) purchase one of highest priced...
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ID
#1557609 Review #1557609 is a subjective opinion of poster.
Reason of review
Problem with delivery, not as described, and bad quality.
Loss
$70
Preferred solution
Let the company propose a solution