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flowers order delivery service customer service customer florist arrangement refund ordered flowers
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From You Flowers - HORRIBLE

1.0
Details
My mother's 90th birthday. I ordered flowers 5 days before, they charged me a $15 "expediting fee". I tried to call, no one answered. The I got an email indicating they were delivered but my mom never got them. I have tried calling numerous times and no one picks up the phone. I picked up the phone with ftd and flower were delivered the next day. Please save your $$$
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ID
#1654111 Review #1654111 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

From You Flowers - Not what I expected

1.0
Details
can we were not. pleased with the arrangement. It look fuller and the picture the arrangement has space in between thank you
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ID
#1651028 Review #1651028 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Cons
  • Value and quality was not there
Reason of review
Bad quality
Loss
$60
Preferred solution
Let the company propose a solution

From You Flowers - Very bad

1.8
Details
Dear Sir/Madam, I had placed an order for today of Chocolate Lover's Basket. The basket has been delivered but a different one is delivered with different chocolates although I have made the payment for another one. Please get my issue resolved right now and get my basket changed. I have attached the picture for your further reference. I am extremely very disappointed by your services. I cannot believe you guys made this kind of a mistake. Get it changed for me now, please. I will be waiting for your reply. Regards, Maria Ahmed
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ID
#1639472 Review #1639472 is a subjective opinion of poster.
Product
From You Flowers Chocolate Lovers Gift Basket
Reason of review
Order processing issue
Loss
$72
Preferred solution
Let the company propose a solution

From You Flowers - Flowers arrived a day late

1.4
Details
We are a business and was told we would get same day delivery, will 24 hours later the flowers came for a person who was not there but off that day. She received he welded flowers on Monday morning. This company would not replace the flowers. No customer service
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ID
#1630548 Review #1630548 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Pros
  • Pictures looked good
Cons
  • Delivery not made
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Deliver product or service ordered
Tags
  • Customer Dissatisfaction
  • Flower Late Delivery
1.0
Details

Update by user Aug 16, 2019

They issued me a full refund which I’m very happy about. Not sure what the mixup was but my daughter-in-law never received her flowers. This company did stay in touch and I’m happy I’m not being charged for something that wasn’t delivered.

Original review posted by user Aug 16, 2019

Ordered flowers for my...
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Resolved
ID
#1625594 Review #1625594 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Failed delivery
Reason of review
Problem with delivery
Tags
  • From You Flowers Review
1.1
Details
Please, please Do Not waste your time ordered flowers From You Flowers!!! My best friend was in ICU at the hospital I work at, so I thought I would cheer her up with a beautiful bouquet of flowers. I paid extra to have them delivered the same day! Omg, 4 days go by and...
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ID
#1619367 Review #1619367 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Cons
  • Non delivery from last week still not there
  • Inability to contact
  • Lack of customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$50
Preferred solution
Full refund
Tags
  • Bad Florist

From You Flowers - Questionflowers not delivered by noon today, as promised

1.0
Details
Expected an order # emailed to me. It wasn't Please advise when flowers will be delivered Since it is past noon,your driver should call ahead to make sure there is someone to accept the flowers
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ID
#1606408 Review #1606408 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Pros
  • Convenience
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered

From You Flowers - Check delivery time

Havent been delivered in time specified.
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ID
#1592703 Review #1592703 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery
1.0
Details

Update by user Jul 16, 2019

The flowers never showed up at all. I demand my money back.

They did not make it easy. In the end They said it will take 3 to 4 buisness day to get my money back.

I ordered flowers from 1800 flowers and they got to him with in a couple of hours of me ordering them. I...

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Resolved
ID
#1589276 Review #1589276 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Did not deliver them on day i payed for them to be delivered on
Reason of review
Problem with delivery
Loss
$68
Preferred solution
Full refund
Tags
  • Delivery failure

From You Flowers - Poor experience

1.1
Details
From You Flowers - Poor experience
From You Flowers - Poor experience
Ordered deluxe cactus garden and they sent this cheap green plant arrangement. Was for my moms birthday. Called them and they offered 10% refund, then 30%, told them I wanted full refund. They offered full refund but florist would go back and pick up plant from my mom. What a joke! 30 min on phone with them.
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ID
#1587225 Review #1587225 is a subjective opinion of poster.
Product
From You Flowers Succulent Garden Arrangement
Reason of review
Not as described/ advertised
Loss
$67
Preferred solution
Let the company propose a solution