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From You Flowers - Dont order from them

1.0
Details
I ordered flowers to be delivered the same day, paid the additional price and didn't arrive on that same day. I called them and they said they would have it shipped out first thing the next day. I didn't receive the order till almost closing time. I had to call them 2 times just to get it delivered. When you do call you are hold for over 15 minutes each time. I was on the last call with them when they were delivered and yet the agent was telling me he didn't know where my order was or what time they would be delivered. I was so disappointed in the flowers when they did arrive. The arrangement was so small for the price I paid. Highly disappointed in the whole experience
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ID
#1702425 Review #1702425 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Order processing issue

From You Flowers - Received email to call

You suck and so does your delivery!!!!!!!!!!!
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ID
#1684062 Review #1684062 is a subjective opinion of poster.
Location
Massillon, Ohio
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

From You Flowers - Boss Day

I order flowers for my Boss on 10/16/19 at 11am and this company is advertising that they will deliver the same day of your order. Again I order flower one and hoping that it was going to be deliver the next day before my boss leaves to go home and it never arrived. On top of that while I'm on hold the Customer Representative calls and asked to speak to my Boss like I was lieing about the flowers not been delivered. She wanted to asked my boss if she received her flowers. NO! I will never purchase anything else from this flower shop. Poor service and poor communication period!!!!
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ID
#1682954 Review #1682954 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery
Preferred solution
Full refund

From You Flowers - Site says I have not made an order . I have

Clicked to call you. Didn’t go through
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ID
#1675819 Review #1675819 is a subjective opinion of poster.
Location
Chicago Heights, Illinois
Service
From You Flowers Customer Care
Reason of review
Order processing issue

From You Flowers - Did not deliver on time

1.0
Details
Still waiting at 3 when I paid for them to be there by 12. Terrible service will not be using again
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ID
#1674011 Review #1674011 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Cons
  • Was the worst in the world
Reason of review
Problem with delivery
Loss
$50
Preferred solution
Let the company propose a solution

From You Flowers - Proper flowers not delived and trash quality

1.0
Details
Ordered a specific arrangement of flowers for my wife. Upon arrival, the arrangement was wrong and the quantity was sub par. I could have went to kroger and picked up a netter arrangement. $70 for 10 flowers is ridiculous. I called the cutomer serveice twice and got two completely different "refund" options both barely covering the delivery fee. They read from scrips like lifeless robots and dont care about your service just the green in your pocket. Save yourself the headache and look else where.
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ID
#1664564 Review #1664564 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Cons
  • Overcharged
  • Poor quality of the arrangement for the price that was paid
Reason of review
Not as described/ advertised
Loss
$70
Preferred solution
Full refund

From You Flowers - HORRIBLE

1.0
Details
My mother's 90th birthday. I ordered flowers 5 days before, they charged me a $15 "expediting fee". I tried to call, no one answered. The I got an email indicating they were delivered but my mom never got them. I have tried calling numerous times and no one picks up the phone. I picked up the phone with ftd and flower were delivered the next day. Please save your $$$
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ID
#1654111 Review #1654111 is a subjective opinion of poster.
Location
Ventura, California
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

From You Flowers - Not what I expected

1.0
Details
can we were not. pleased with the arrangement. It look fuller and the picture the arrangement has space in between thank you
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ID
#1651028 Review #1651028 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Cons
  • Value and quality was not there
Reason of review
Bad quality
Loss
$60
Preferred solution
Let the company propose a solution

From You Flowers - Very bad

1.8
Details
Dear Sir/Madam, I had placed an order for today of Chocolate Lover's Basket. The basket has been delivered but a different one is delivered with different chocolates although I have made the payment for another one. Please get my issue resolved right now and get my basket changed. I have attached the picture for your further reference. I am extremely very disappointed by your services. I cannot believe you guys made this kind of a mistake. Get it changed for me now, please. I will be waiting for your reply. Regards, Maria Ahmed
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ID
#1639472 Review #1639472 is a subjective opinion of poster.
Product
From You Flowers Chocolate Lovers Gift Basket
Reason of review
Order processing issue
Loss
$72
Preferred solution
Let the company propose a solution

From You Flowers - Flowers arrived a day late

1.4
Details
We are a business and was told we would get same day delivery, will 24 hours later the flowers came for a person who was not there but off that day. She received he welded flowers on Monday morning. This company would not replace the flowers. No customer service
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ID
#1630548 Review #1630548 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Pros
  • Pictures looked good
Cons
  • Delivery not made
Reason of review
Problem with delivery
Loss
$45
Preferred solution
Deliver product or service ordered