flowers order delivery service customer service customer florist arrangement refund ordered flowers
1.8
Details
From You Flowers - Arrangement Review
Please avoid this seller. I wish I had read the reviews before ordering. They emailed a delivery confirmation four hours and fifteen minutes before the flowers actually arrived. When they did arrive, it was late at night, the flowers were broken (and hanging!), small,...
View full review
Review
#1007721 Review #1007721 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Damaged or defective

Service is awful. | From You Flowers review

1.0
Details
I ordered what I thought was going to be a beautiful flower arrangement for my Nieces 30th birthday. I also paid the expedited fee to be delivered before noon. After 2 phone calls and 2 emails, flowers finally got delivered around 4pm. Arrangement looked nothing like the picture. Also, their excuse for not delivering at requested time was the florist had to make flowers for a funeral and that is more important. Don't understand why they send orders to florists that can't fulfill the delivery time. It's been going on 3 weeks and still waiting for them to "check" into the situation. I wrote another review on their website and they responded right away saying once again they would "check" into the situation. And of course, they didn't post my review. Don't use this service! Horrible customer service and company.
View full review
Review
#1006499 Review #1006499 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Reason of review
Poor customer service

From You Flowers - Delivery Service Review

I ordered flowers and a balloon formy friend's Birthday Febtuary 9, 2017 the order was paid for but of course on Friday, February 10, 2017 when felivery was suppose to be mafe Nothing Was Delivetef Nor Did anyone call me to say as mich. From you Flowers are brokets and scham artist No product went out but my money was take out the day the order was enteted. The customer Service Staff was very unprofessional leaving calls on hold for OVER Twenty minutes then hang up so the time starts again. I will never use oe recommend these *** artist to anyone.
View full review
Review
#1006168 Review #1006168 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Bad quality

From You Flowers - You're In My Heart Bouquet Review

1.2
Details
From You Flowers - You're In My Heart Bouquet Review
On the 1st of February 2017, I placed an order for flowers to be delivered on the 2nd before noon, the flowers did not arrive until 4:00 pm, then to make it worse, the "you're in my heart" premium bouquet, that was received ended up looking like this instead of the ones shown on their website. Very disappointed with all of their services, and will never use this business again.
View full review
Review
#1005404 Review #1005404 is a subjective opinion of poster.
Product
From You Flowers You're In My Heart Bouquet
Reason of review
Not as described/ advertised

From You Flowers - Roses Flowers Review

Update by user Feb 10, 2017

I received the roses I ordered a day late and in poor condition, I would have never purchased them simply because they were not the arrangement that was in the photo, if I wanted the reciepient to arrange her own roses I would have purchased them locally for 25 dollars, this company sucks. The vase I paid for wouldn't even hold the roses, I definitely feel like I was ripped off, if you are trying to decide whether or not to use this company DON'T

Original review posted by user Feb 08, 2017

I ordered two dozen red roses and there was nothing said about having to arrange the flowers. I could go to the local grocery store and bye two dozen red roses for 25 dollars if i wanted the reciepient to arrange her own flowers.you suck and i will never use or refer you. If you truly do have a 100 percent satisfaction guarantee you can refund my money. What a rip off. Flowers in a box for 85 bucks really
View full review
Review
#1004747 Review #1004747 is a subjective opinion of poster.
Product
From You Flowers Roses Flowers
Reason of review
Not as described/ advertised

Bad experience | From You Flowers review

1.0
Details
I have done two times a flowers orders, the first one was delivered however was other colors (was red flowers and they gave me pink one), the second time, the flowers never was delivered, actually passed three days, first, I send a Email (first day) and they answered that I am sorry we go to send the flowers now, and nothing, and later I have called to them, and just they said sorry that they have couldn´t make the delivery because a bad weather etc, was a bad experience and the last one. This company doesn't worth. I do not recommend this company at all. I was very disappointed and upset.
View full review
Review
#1003592 Review #1003592 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Problem with delivery

From You Flowers Flowers Review

1.0
Details
Simple Review #1486176398 - From You Flowers review
Ordered flowers and was SEVERLY DISAPPOINTED. they cost $93.00!
View full review
Review
#1002426 Review #1002426 is a subjective opinion of poster.
Product
From You Flowers Flowers
Reason of review
Bad quality

Horrible experience, terrible customer service fromyouflowers.com | From You Flowers review

1.0
Details
Paid extra for next day delivery for my 10 year old grandaughter so she'd have them after oral syrgery. Flowers weren't delivered on Friday and service never notified me. I called on Saturday and was given two completely different excuses and was told they would be delivered Saturday. When my granddaughter told me she never got her flowers Saturday evening, I called again and was told the local florist was closed and she'd get them on n Monday. THEN I got an extremely rude email response to my email complaint. Guarantee means nothing to these people. I order everything online and this is my worst experience, ever.
View full review
Review
#999191 Review #999191 is a subjective opinion of poster.
Service
From You Flowers Same Day Delivery Service
Cons
  • Advertised delivery
Reason of review
Warranty issue
Tags
  • customer serivce conversation
  • Undelivered flowers

Flowers for William Paul Phillips | From You Flowers review

We received a flower arrangement on Saturday, Jan. 10, 2017, However, the funeral was not scheduled until Monday, Jan. 12, 2017, The flowers were delivered by Passion for Flowers in Robertsdale, AL. The problem occurred when the Florists left the flowers on the front entrance of the Robertsdale First Baptist Church in 30 degree freezing weather. The flowers were not discovered until Sunday morning when we arrived for our Sunday Church service. Needless to say the flowers were completely frozen and totally destroyed. On Monday, I contacted the florist and From you flowers and was told by both companies that the flowers would need to be replaced that day. However, the funeral took place at 10:00 am. I talked to Cliff at Passion for Flowers and someone from customer service at From You Flowers. Neither business wanted to take responsibility and now we have no flowers. We would like to receive a credit for this order, so that we might place an arrangement on Paul Phillips' grave at a later date. Can you help us with this situation. Thank you, Raeanne Long, (raeannelong@gulftel.com or telephone : (251)964-5499 or (251) 243-8621. I pray I won't be disappointed in your decision to help me with this matter. Thank you, Raeanne Long
View full review
Review
#996203 Review #996203 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Reason of review
Poor customer service

Disappointmented | From You Flowers review

1.3
Details
My husband order a beautiful boquet for me. I received the boquet it was not even anything like what he ordered. And the flowers wer drab small red roses and 2 orange flowers. Ugly!! He called the next day and was promised a new boquet like the picture. We never received the flowers he called to complain and was hung up on. Never use From You Flowers. So I called back and the manger put me on hold for over 15 minutes and didn't do a thing. She said my husband would have to call back and complain. So unprofessional and unorganized. I would never recommend them ever!!
View full review
Review
#993105 Review #993105 is a subjective opinion of poster.
Product
From You Flowers Bouquet
Cons
  • Manager
  • Arraigment
  • Staff
Reason of review
Bad quality
Loss
$70
Preferred solution
Full refund