From You Flowers
From You Flowers Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
From You Flowers has 1.5 star rating based on 787 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend From You Flowers to a friend or colleague.
- Rating Distribution
Pros: Website, Ease of ordering, Pictures looked good.
Cons: Customer service, Failed delivery, Guarantee is false.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
From You Flowers has 1.5 star rating based on 787 customer reviews. Consumers are mostly dissatisfied.
75% of users would likely recommend From You Flowers to a friend or colleague.
- Rating Distribution
Pros: Website, Ease of ordering, Pictures looked good.
Cons: Customer service, Failed delivery, Guarantee is false.Recent recommendations regarding this business are as follows: "Actually contact the recipient for delivery", "Don’t spend money on dead flowers", "Not a reliable company", "DO NOT WAIST YOUR MONEY ON THIS COMPANY", "May not be delivered when requested.".
Most users ask From You Flowers for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Botched delivery but redeemed themselves
User's recommendation: Actually contact the recipient for delivery
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerFlowers came dead and wilted
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerArrangement that was delivered is NOT the bouquet and size we ordered!
- We received considerably less than what we ordered
Preferred solution: Full refund
Flowers came dead and wilted
User's recommendation: Don’t spend money on dead flowers
Communication
My order is not delivered today
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUtterly Disappointed
I order some flowers this week. What was delivered was significantly different from what I ordered.
I attached a picture to this review of what I ordered, with a picture of what was delivered. You will see there are fewer flowers in the bouquet. I understand that some flowers may not be in season, bloomed, etc. But your site indicates that they will replace those with other flowers.
There are no replacement flowers in the bouquet delivered. There is 1 sunflower vs. the 3 in the picture. The bouquet is practically empty.
I am utterly disappointed in this.
This was a bouquet to be sent to my friend who lost her husband. I will not be ordering from you again.
Preferred solution: Full refund
User's recommendation: Not worth it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDelivery
I ordered Dec 19th for Dec 20th delivery of a little Christmas tree. It didn't deliver.
I called the 21st and wasn't able to get anyone on the phone. I talked to someone finally on the 22nd and was told it would deliver by end of business and no delivery (I was given a $10.84 refund). I called again on the 23rd and was told it would deliver the 26th because they couldn't reach the florist. It delivered by end of business that day and I wish I could get my money back because it looks nothing like what I paid $70 for.
It is a mess. The roses are spent and it looks like a little bush with a big bulb and dead leaves. I wish I could send a picture.
I am so disappointed and embarrassed that my mother received this. What a mis advertisement of product.
Annette Davis
- Offer discount
- No updates with delivery being late or explanation
Preferred solution: Full refund
User's recommendation: Think again
Very disappointed!!!!
User's recommendation: Not a reliable company
Suggested by wecare@***.com
User's recommendation: May not be delivered when requested.
Complaint
User's recommendation: DO NOT WAIST YOUR MONEY ON THIS COMPANY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCould not receive what I ordered
Preferred solution: Full refund
A multitude of disasters
User's recommendation: Never use this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Wichita, KansasDelivered late (and I paid for early delivery)
User's recommendation: Don’t puchase from this website, but if you have to then watch out for hidden fees, and have it delivered a day ahead
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Los Angeles, CaliforniaTerrible experience
On 10/6/22 I ordered "How Sweet It Is" bouquet from fromyouflowers.com in the "Premium" size which is the largest size offered. The regular price is $59.99 plus shipping and taxes.
The picture of this bouquet on the website shows 7 large roses and 17 small roses in the bouquet. The bouquet received had about 3 big roses and 3 small roses and was filled with filler leaves, Lillies and carnations. Colors, flower types, and quantity were not even the same or close. I understand substitutions are allowed but this was just unreasonably different and smaller/lower in quality.
Upon seeing the flowers, I called customer service to complain and ask for a refund. They granted my request. However, they did not mention needing to return the flowers. Now the person I sent the flowers to just called me and told me the florist came to their house and took back the flowers.
They did not tell me this would happen when I talked to customer service. This is the worst and most unprofessional service I have experienced.
This is not a company I would trust with sending anyone you know a gift. Customer service has responded to my review asking for my order number but I doubt theres anything they can do to smooth this situation over.
User's recommendation: Do not trust this company with your business!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDO NOT ORDER FLOWERS FROM THIS WEBSITE.
DO NOT ORDER FLOWERS FROM THIS WEBSITE. I ordered a bouquet and Standing Spray for my brother's funeral three weeks in advance.
My daughter ordered a bouquet from the same website two weeks in advance and none of our flowers got delivered for my brother's funeral. This was even prior to contacting them via telephone two days before my brother's funeral to confirm that our flower arrangements would be delivered timely. At the time of the funeral, I was upset no flowers had been delivered to the funeral home. I contacted fromyouflowers and they could not tell my why none of our flower arrangements got delivered.
All I got was an excuse that the orders were submitted to a local florist weeks in advance, but they didn't know why the flowers were not delivered. They would not tell me the local florist's name. Nevertheless, their negligence in not delivering any flowers ruined my brother's funeral and we had to proceed without any flowers. VERY DEVASTATING!
Then they gave us a hard time on getting a refund. They had the nerve to state they could still deliver the flowers after the funeral was over. How much sense does that make. ABSOLUTELY NONE!
Further the customer service received was terrible and although they apologized, this mistake does not make up for the loss of not having flowers at this very emotional event.
Again, it was not just my order that didn't get delivered, but my daughter's as well, which was made completely separate and apart from my order. How do they explain that error.
- Do not delivery flowers
Preferred solution: Nothing this company does can make up for not having flowers at my brother's funeral.
User's recommendation: DO NOT ORDER FROM THIS WEBSITE
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Return the flowers then for the refund.