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From You Flowers aka FromYouFlowers.com = Did Not Deliver!

I used them to send flowers to my wife's work for her birthday and they never delivered them and never even called to inform me. I even received an email at 4:43 stating that they had been delivered. That pissed me off there that they had (assuming) delivered them so late... It wasn't until I talked to my wife after work and asked how she liked the flowers, she had no clue what I was talking about. I called fromyouflowers.com customer service at 5:30 and they told me they couldn't find a florist to make the delivery. Again they never even called to let me know they couldn't deliver them, instead they sent an email saying they'd been delivered. Do not use fromyouflowers.com. From you flowers is trash.
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ID
#286669 Review #286669 is a subjective opinion of poster.
Location
Caledonia, Michigan
Product
From You Flowers Arrangement

From You Flowers Terrible Company

Ordered flowers 24 hours in advance they were never delivered. Do not use this company they do not deliver. Claimed they did not have a florist in the area and would be happy to deliver the flowers the next day. Well you kind of look like an *** when your sending flowers for someones birthday and they either don't show up or show up a day late. Thank god I did not go with the same day service. This seems like common practice for this company so beware. Its obviously a numbers game with this company volume over quality.
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1 comment
Anonymous
#416879

Same thing happened to me. I paid for same day delivery..ordered at 9 am . They called me at 4:10pm saying they didn't got out.

ID
#282529 Review #282529 is a subjective opinion of poster.
Location
Riverside, California
Service
From You Flowers Delivery Service

From You Flowers - Fromyouflowers did not deliver!

I asked this company to deliver flowers to my Mom for her birthday last Friday. They were not delivered and they did not notify me. I called on Saturday and was assured they would be delivered on Monday. They were not. I called again and was assured they would be delivered today with an apology and an upgrade. The explanation was that they could not find a florist to complete the order. Needless to say they were not delivered and when I called today to as for a refund they were quite rude. I would not use this company if you want flowers delivered!
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ID
#281443 Review #281443 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$50

From You Flowers - FromYouFlowers.com Horrible Customer Service and No Delivery

I ordered flowers for my daughters birthday giving fromyouflowers.com plenty of time to get them to my daughter. Her birthday is on Sunday. They were supposed to be delivered today between 9am and 6pm. Instead, I received an email, not even a call!!! They still have till 6pm yet decided to send an email and forget about my order. There are 158 florists within a 15 mile radius of my daughter, yet they refuse to use any other than the few they have listed in their book. I am furious and will never use them again!! On top of that I will not get my money back till Wed or Thurs of next week! Date: Saturday, December 3, 2011, 12:08 PM Dear Ms. Sellers, Thank you for your recent order. Unfortunately, we were unable to locate a florist able to complete the delivery today. With your permission, we would be happy to send the delivery Monday with a note of apology explaining the delay or we would be happy to even call the recipient to personally apologize. Please accept our sincere apologies for any inconvenience this may have caused. Thank you! Sincerely, Alexia B. From You Flowers Customer Service (800) 838-8853
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ID
#279019 Review #279019 is a subjective opinion of poster.
Location
Madison, Wisconsin
Service
From You Flowers Delivery Service
Loss
$46

From you flowers....go to your local grocery store instead!

On my Fiances 1 Year anniversary of being breast cancer free I decided to send a bouquet of Pink roses and Pink lilies in a pink vase.... I paid a high cost to customize this arrangement and when I got home to see the flowers in a PLAIN clear vase and NO roses, just stargazer lilies needless to say I was mad!!! I got nothing but a bunch of stargazers I could have picked up at my local grocery store for a fraction of the cost!!! I called and informed "wecare@fromyouflowers" and the only thing they would do is send me a $10 gift card.....as if i wanted to spend more money with them on delivery fees, taxes and service costs! they have a 100% satisfaction guarantee and they don't stand by it!
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3 comments
Anonymous
#425000

the same thing happened to me, the flowers looked nothing like the beautiful picture they show and eventhough they were "upgraded" since they didnt delieverd them on the same day...still the flowers were small, dry, uggly, different vase from the one in the picture, different type of flowers...and they treated me badly on the phone, they were so rude and just gave me a $15 credit score for next time..as if am going to use their services again!.. went to the super market and bought new , fresh, cheaper flowers!

please dont buy flowers from this place!!! :(

Anonymous
#403621

I recommend using a florist in the area you want this delivered. Proflowers is a box of flowers DYI and you are entrusting your gift to FEDEX, who has no way of properly handling flowers available.

Local florists can tell you WHAT is in their cooler, have their flowers delivered to them via a cold chain (refrigerated) from farm to door and care about their customers.

Use Google reviews to map their location and check their ratings. Anything of the others are using these same local florists and scamming both the consumer and the florist

Anonymous
#382523

I would recommend Proflowers.com in the future. If you're unhappy with your boquet the send you a new one out free of charge the next day.

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ID
#277976 Review #277976 is a subjective opinion of poster.
Location
Newport Beach, California
Product
From You Flowers Bouquet
From You Flowers - The Worst Floral Arrangement Ever
I ordered an arrangement to be sent to the funeral of my mothers twin sister. My mother has alzheimers and is unable to order for herself. The flowers were horrible.My mother cried. They were nothing like what I ordered. They looked like someone had taken an old...
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1 comment
Alita
#600167

That sounds awful- can you tell me a bit more about what happened?

ID
#277765 Review #277765 is a subjective opinion of poster.
Location
Livingston, New Jersey
Product
From You Flowers Arrangement
Loss
$80

From You Flowers - The Worst Flower Company ever!!!

I order Flowers to be delivered on Thursday for same day... when comfirming the order it kicked delivery day to friday... ok i thought maybe i was just a little to late in the day at 2pm....so now scheduled for friday AM.. Did not recieve a comfirmation by 2 pm so I called. The girl told me " I called the florist and they are in route will be there by 6pm" at 5:15 I get a call from them stating " we can not find a florist in your area with tulips can we substitite another flower and deliver on Monday" So now i was lied to ask them why i was told they were being deliver and when they obviuosly were not and I was bascily told im lieing that I wasnt told that. So after they offered me a pethatic 20% discount I told them to resnd with something better and get it deliverd in the AM Saturday... guess what folks it is 5pm that day and they still have NOT delivered them!!!!! By the time i get them there the meaning of what i sent them for will be lost in translation..... Worst Company ever.. Never do business with them
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2 comments
Anonymous
#403632

I am a florist, today I was asked by this company 5 times to take an order 20 miles away from my shop, an area I do not say I deliver to. They refused to give florists any more money for out of area deliveries and they advertise in areas were there are not local florists willing to serve that area.

If you belong to a wire service, which is what they are using to transmit their orders, they can do a look up to see if anyone can cover these orders and not advertise in the areas that do have fulfilling florists. For highest satisfaction use a real florist in the local area. Find their reviews on Google and ask for a landmark in the area. I have it happen all of the time, and I don't mind verifying I am local to my area.

Floral Detective has some really good articles why everything else is a scam. I have heard of many horror stories of Proflowers as well as all of the others

Xiomara
#377460

I prefer Proflowers because I've used them many times and never had an issue.

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ID
#276097 Review #276097 is a subjective opinion of poster.
Location
Southampton, Pennsylvania
Service
From You Flowers Delivery Service

From You Flowers SUCKS

Ordered the flowers for my w1fes b1rthday, by 3:00 they weren't there so 1 called customer serv1ce who sa1d they'd get back to me. Two hours later noth1ng, so 1 called back, they sa1d they'd get back to me, 1 1/2 hrs later noth1ng, called them back they sa1d they were try1ng to contact the flor1st to see whats up. Flor1st swears they del1vered them, great but to whom!? 1 want a refund, they say they have to wa1t to hear from the flor1st and hear h1s excuse and they'd call me the next morn1ng. Well 1:30 pm comes the next day and no call and no flowers (great b1rthday for my w1fe who now th1nks 1 forgot, thanks from you flowers!). Call back AGA!N, and ask why they haven't called me to wh1ch they responded that they were wa1t1ng for the dr1ver to return to the shop... really? Man he sure 1s ded1cated, he's been del1ver1ng flowers n1ght and day! Bottom l1ne, customer serv1ce sucks, they don't call you back, and they don't follow up. 1 have never had a problem w1th ProFlowers EVER, guess who has my bus1ness aga1n... Pro Flowers! Very d1sappo1nted and mad. Now let's see 1f 1 get my money back! DON'T BUY from these losers at from you flowers, go to Proflowers.... 1 d1d!
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10 comments
Anonymous
#772824

I am a florist and I will tell you why services from fromyouflowers suck. They send order to shop at 10am, and tells them to deliver by 12pm, and if we deliver 10 min.

after, they cancel the order. They do this so often and so intentionally most shops are refusing to deal with them. You simply lose money when dealing with fromyouflowers.

That's why. Call your local florist and they will take care of your order.

Anonymous
#456418

THEY SUCK. THEY LIE. THEY TAKE money from us but don't send flowers to anyone.

Sheryl K
#430231

I ordered 2 weeks ago for V-day delivery.. paid extra for before noon delivery..

never received any flowers.. emailed them twice never heard anything back, and phoned all afternoon yesterday and it was busy the whole afternoon/evening. I just filed a dispute with paypal and hope I can get a refund..

what a rip off this company is.. I will never use them again and I have told everyone I know not to use them...

Anonymous
#430222

Ordered a whole package for Vday. Their website has a big fat guaranteed delivery.

My girlfriend leaves work early at around 3 so I paid for the expedited order to arrive before 12. Well, they showed up at 3:30 after she was gone and I'm supper pissed because we left on vacation today and they are just going to sit their in her office and will wilt. I've e-mailed customer service 4 times with no response. Tried calling them and their number was busy.

This is actually the second year this happened to me. I forgot I had used them last year and they had delivered the day after valentines day.

Anonymous
#422369

From you flowers is NOT a FLORIST. They are a call center, they take your order, and your money and relay the order to a REAL FLORIST.

Why not call the real florist to start with. Why would you pay someone to place your order for you?

Anonymous
#417545

I will never order from this company again!!! They were supposed to send flowers for my sisters Birthday and called me that evening and left a message they couldn't deliver them.

I emailed and called and was told I will get a refund. They wanted to give me 25% off and deliver the day after her Birthday-really!!

Are you kidding me??? Horrible company!!!

Anonymous
#392466

i ordered flowers and ssked them to be delivered by noon for extra cash n they havent followed suit...

Anonymous
#391345

He is explaining the same exact problem I had today. I evem paid Extra to guarantee delivery within 4 hours.

Flowers never showed up. now im waiting for them to call the florist tomorrow.

doesnt help me today thanks for nothing. I want my money back NOW!

Anonymous
#375978

Cohena, I assure you I am in no way associated with either company. I'm just trying to save someone else from going through what I did. If your posts aren't going to be helpful, please post them elsewhere.

Xiomara
#375903

You sound like a jealous competitor.

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ID
#275328 Review #275328 is a subjective opinion of poster.
Location
Los Angeles, California

From You Flowers - 100% Satisfaction Guarantee is a joke

I chose a "florist designed birthday bouquet." It was the worst looking arrangement I've ever seen. A 2 year old could do a better job. Overly large flowers on 3 sides with different flower on the fourth side, a random twig sticking out the side and *** looking Eucalyptus sticking out the top all in a tiny little vase. I e-mailed and called customer service and all they would do is offer a 15% discount on a future purchase. Their guarantee states: "From You Flowers, LLC offers a 100% satisfaction guarantee. If you are not satisfied with our service FOR ANY REASON feel free to contact us. We will either refund your money or redeliver a new product. The choice is yours! Problems are rare, but when they occur From You Flowers is available 24 hours a day to help you." Direct quote from their website. Their 100% satisfaction guarantee is meaningless. I will never use them again.
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ID
#273644 Review #273644 is a subjective opinion of poster.
Location
Sacramento, California
Product
From You Flowers Arrangement

From You Flowers - Did not receive what I paid for

From You Flowers is located in Connecticut. Really let them know what you think of them, they are terrible!!! Better Business Bureau of Connecticut 94 S Turnpike Rd, Wallingford, CT 06492 » Map (203) 269-2700 http://ct.bbb.org/ They did not deliver what they advertised and what I paid for. I spent almost five hours trying to resolve this matter. I sent pictures of what their vendor produced on their behalf all to no avail. they just dont seem to care. I paid a "Premium price" and received a subtandard product and worse service. I willnever use them or any other online florist ever again!!!
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1 comment
Anonymous
#404059

Do not blame the vendor for this, from you flowers shows the consumer one picture only and doesn't explain the differences between the sizes so you are not sure what you are truly getting. The vendor or real florist has an item number, a recipe (exact number of stems of each flower to put in), and a substitution guide with what to work off of.

A florist can not possibly carry each week all of the flowers needed to make each arrangement found on a website. Sometimes even their large whole flower market doesn't have the flowers, or they are not in season. The florist is going to try to make the best job substituting flowers as they can. Please, go to a real florist which can always tell you what is in their cooler.

Use google and look for the map of florist locations in the town you are looking for.

They will also have reviews for the florists. Use that to decide which florist to use

ID
#270505 Review #270505 is a subjective opinion of poster.
Location
Farmington, Michigan
Product
From You Flowers Bouquet