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From You Flowers - Lost my Order!!

From you Flowers is TERRIBLE!! I don't know how these people are in business. I wish I'd checked them out prior to placing my order, but they were linked to my Citibank card and I trusted that. First they use Google checkout which is still in it's infancy trying to compete with PayPal. Give it up Google, you service SUCKS!! Next they called me the day my order was to be deliverd to tell me the florist could not deliver my order on the day they promised and would deliver it the next day. Today is the next day and I have been on the phone for over 30 minutes trying to get answers about a simple ballon order. Now they have finally gotten back to me only to tell me that the Florist cannot find my order!! RIDICULUOUS!! Never again. And I am about to blow up Citibank's website as well for recommending them!
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ID
#291286 Review #291286 is a subjective opinion of poster.
Product
From You Flowers Flowers

From You Flowers - Worst Florist ever!

I placed a "same day" order with From You Flowers and was notified at the end of the day that they were unable to fulfill my delivery. They offered a refund or a promise to deliver the next morning. I was pissed but reluctantly agreed as is was to late too book another florist. I got a call the next day and was informed (at 1:30 in the afternoon) that the florist they secured had closed early and there were no other florists in all of Park City Utah to complete the delivery. PLEASE DO NOT USE THIS COMPANY!!!
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ID
#290841 Review #290841 is a subjective opinion of poster.
Service
From You Flowers Delivery Service

From You Flowers

Placed 3 separate orders, one in Illionis, one in Ohio and one in Florida and the all were completely screwed up. No deliveries on 2 and the other the flower arrangement was not at all as described on the website...staff somewhat incompetent and argumentative. There is absolutely NO WAY this could happen with a legitimate company... Here's the beauty... I received an email saying the flowers were delivered, when I called customer service they told me that the driver was making the delivery as I was on the phone with them...little did they know I was at the delivery address then... I advised them there in fact was no delivery person there and she alluded I was lying... WTF??? It's not about the $$$ it's the disappointment for the recipient. DO NOT make the same mistake I did!!!
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ID
#290599 Review #290599 is a subjective opinion of poster.
Service
From You Flowers Delivery Service

From You Flowers - Incompetent and Ignorant!!!!

From you flowers has just given me that absolute worst customer experience I have ever received!! DO NOT EVER PURCHASE FROM THIS COMPANY!!!! They delivered flowers that looked nothing like the picture online and I paid a lot of money for them! After I complained and told them how they looked like ***, it took me an entire day of dealing with automated email messages to finally get a response to refund me my money. Not only did they not want to refund my money (which the website says they have no problem doing) they went and picked up the flowers that I had delivered! How embarassing... This is unbelievable and if I could I would put this company out of business TODAY!!!!
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ID
#288897 Review #288897 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Loss
$70

From You Flowers aka FromYouFlowers.com = Did Not Deliver!

I used them to send flowers to my wife's work for her birthday and they never delivered them and never even called to inform me. I even received an email at 4:43 stating that they had been delivered. That pissed me off there that they had (assuming) delivered them so late... It wasn't until I talked to my wife after work and asked how she liked the flowers, she had no clue what I was talking about. I called fromyouflowers.com customer service at 5:30 and they told me they couldn't find a florist to make the delivery. Again they never even called to let me know they couldn't deliver them, instead they sent an email saying they'd been delivered. Do not use fromyouflowers.com. From you flowers is trash.
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ID
#286669 Review #286669 is a subjective opinion of poster.
Product
From You Flowers Arrangement

From You Flowers Terrible Company

Ordered flowers 24 hours in advance they were never delivered. Do not use this company they do not deliver. Claimed they did not have a florist in the area and would be happy to deliver the flowers the next day. Well you kind of look like an *** when your sending flowers for someones birthday and they either don't show up or show up a day late. Thank god I did not go with the same day service. This seems like common practice for this company so beware. Its obviously a numbers game with this company volume over quality.
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1 comment
Anonymous
#416879

Same thing happened to me. I paid for same day delivery..ordered at 9 am . They called me at 4:10pm saying they didn't got out.

ID
#282529 Review #282529 is a subjective opinion of poster.
Service
From You Flowers Delivery Service

From You Flowers - Fromyouflowers did not deliver!

I asked this company to deliver flowers to my Mom for her birthday last Friday. They were not delivered and they did not notify me. I called on Saturday and was assured they would be delivered on Monday. They were not. I called again and was assured they would be delivered today with an apology and an upgrade. The explanation was that they could not find a florist to complete the order. Needless to say they were not delivered and when I called today to as for a refund they were quite rude. I would not use this company if you want flowers delivered!
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ID
#281443 Review #281443 is a subjective opinion of poster.
Loss
$50

From You Flowers - FromYouFlowers.com Horrible Customer Service and No Delivery

I ordered flowers for my daughters birthday giving fromyouflowers.com plenty of time to get them to my daughter. Her birthday is on Sunday. They were supposed to be delivered today between 9am and 6pm. Instead, I received an email, not even a call!!! They still have till 6pm yet decided to send an email and forget about my order. There are 158 florists within a 15 mile radius of my daughter, yet they refuse to use any other than the few they have listed in their book. I am furious and will never use them again!! On top of that I will not get my money back till Wed or Thurs of next week! Date: Saturday, December 3, 2011, 12:08 PM Dear Ms. Sellers, Thank you for your recent order. Unfortunately, we were unable to locate a florist able to complete the delivery today. With your permission, we would be happy to send the delivery Monday with a note of apology explaining the delay or we would be happy to even call the recipient to personally apologize. Please accept our sincere apologies for any inconvenience this may have caused. Thank you! Sincerely, Alexia B. From You Flowers Customer Service (800) 838-8853
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ID
#279019 Review #279019 is a subjective opinion of poster.
Service
From You Flowers Delivery Service
Loss
$46

From you flowers....go to your local grocery store instead!

On my Fiances 1 Year anniversary of being breast cancer free I decided to send a bouquet of Pink roses and Pink lilies in a pink vase.... I paid a high cost to customize this arrangement and when I got home to see the flowers in a PLAIN clear vase and NO roses, just stargazer lilies needless to say I was mad!!! I got nothing but a bunch of stargazers I could have picked up at my local grocery store for a fraction of the cost!!! I called and informed "wecare@fromyouflowers" and the only thing they would do is send me a $10 gift card.....as if i wanted to spend more money with them on delivery fees, taxes and service costs! they have a 100% satisfaction guarantee and they don't stand by it!
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3 comments
Anonymous
#425000

the same thing happened to me, the flowers looked nothing like the beautiful picture they show and eventhough they were "upgraded" since they didnt delieverd them on the same day...still the flowers were small, dry, uggly, different vase from the one in the picture, different type of flowers...and they treated me badly on the phone, they were so rude and just gave me a $15 credit score for next time..as if am going to use their services again!.. went to the super market and bought new , fresh, cheaper flowers!

please dont buy flowers from this place!!! :(

Anonymous
#403621

I recommend using a florist in the area you want this delivered. Proflowers is a box of flowers DYI and you are entrusting your gift to FEDEX, who has no way of properly handling flowers available.

Local florists can tell you WHAT is in their cooler, have their flowers delivered to them via a cold chain (refrigerated) from farm to door and care about their customers.

Use Google reviews to map their location and check their ratings. Anything of the others are using these same local florists and scamming both the consumer and the florist

Anonymous
#382523

I would recommend Proflowers.com in the future. If you're unhappy with your boquet the send you a new one out free of charge the next day.

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ID
#277976 Review #277976 is a subjective opinion of poster.
Product
From You Flowers Bouquet
From You Flowers - The Worst Floral Arrangement Ever
I ordered an arrangement to be sent to the funeral of my mothers twin sister. My mother has alzheimers and is unable to order for herself. The flowers were horrible.My mother cried. They were nothing like what I ordered. They looked like someone had taken an old...
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1 comment
Alita
#600167

That sounds awful- can you tell me a bit more about what happened?

ID
#277765 Review #277765 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Loss
$80