Show reviews that mention
flowers order delivery service customer service customer florist arrangement refund ordered flowers
Filter review
On Thursday morning around 8am, I ordered Birthday flowers for my mother to be delivered on Friday before noon. I paid extra for the expedited delivery. On Friday at noon, I called my mother to ask if she had received the flowers. SO MUCH FOR A SURPRISE!!! Not only...
View full review
1 comment
Anonymous
#429216

I ORDER ON VALENTINE'S DAY FLOWERS FROMYOUFLOWERS WEBSITE. I PICKED UP A DOZEN ROSES FOR 29.99.

I FOUND A PROMO CODE 1228 AND SAVE MONEY ON FREE SHIPPING. I WAS A LITTLE SCARED TO ORDER ONLINE. SO I CALLED THEIR CUSTOMER SERVICE LINE. THIS NICE WOMAN LINDA TOLD ME THE FLOWERS WHERE GOING TO BE ON TIME.

THEY CAME 1 HOUR LATER. BUT I WAS VERY HAPPY WITH THE COMMUNICATION.

ID
#293116 Review #293116 is a subjective opinion of poster.
Location
Tampa, Florida
Product
From You Flowers Arrangement

From You Flowers - Flowers From You

(Letter we sent to the company) We are dissatisfied with our purchase from your company. First, we bought same day delivery flowers last weekend and were informed late that evening that you could not find a company to deliver on time. This was not okay as our delivery was time sensitive given what our loved one was going through at the time. Ultimately the flowers were delivered FIVE days later and no one called us to inform us of the situation. It was only when we called to check on the status that we learned that the flowers had not yet been delivered. Had someone called us, we could have helped to rectify the situation immediately. Finally, we were given an upgrade in flower package for the delay- which was a nice gesture, but when we saw a picture of the arrangement delivered, we were embarrassed. The arrangement looks NOTHING like the photo advertised and is unacceptable. Very poor form on the part of From You Flowers.
View full review
1 comment
Anonymous
#422937

THIS COMPANY SUCKS !!!!! :( :( :( :x :sigh :sigh :? :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :(

ID
#292888 Review #292888 is a subjective opinion of poster.
Location
Castle Rock, Colorado
Product
From You Flowers Arrangement

From You Flowers - Great Customer Service at FromYouFlowers

From You Flowers - Great Customer Service at FromYouFlowers
"Please forgive me for taking so long to THANK YOU but it's approximately 1 week since to the triplets. I want to tell you that they were truly flabbergasted when they saw the basket. They said it was beautiful and were very impressed from where it came from because they know the best online florist in America. FlowersFromYou.com has always outdone themselves with all my orders throughout the years - you never disappoint from the feedback that I get back from everyone I have sent gifts to. KUDOS to you all your staff. I was so happy to see (via photo) that the plant I ordered did indeed look like the plant on your website. It is so reassuring to find a business that is reliable and affordable!
View full review
4 comments
Anonymous
#880662

What a liar you are. You are affiliated with this company and it's deceptive business practices. Karma will catch up to you and your company soon.

Anonymous
#732449

WOW! This is a fake review!

Anonymous
#732316

LOL!!!! Nice picture are this plastic roses lol! Can wait to get you out of business!!!

:upset :upset :zzz :zzz :grin

Anonymous
#680239

This is totally BS that you wrote a positive review and post an edited pic from their website. Learn how to marketing before posting :grin

View more comments (3)
ID
#292163 Review #292163 is a subjective opinion of poster.
Location
New York, New York
Product
From You Flowers Bouquet

From You Flowers - Wonderful Experience and Fresh Flowers

I just ordered a bunch of flowers for my wife... And I am leaving for Afghanistan in a couple days. I was having them sent to her work, She called me and let me know that she was getting off early, so I had a sudden change of plan because she knows nothing of the flowers! So I called your customer support and a Mr. Kevin picked up and I explained my case and quickly jumped into action and made multiple phone calls found that there were some glitches and they weren't gonna able to have my order done at all today... He then made more phone calls found another florist and even got them to have it to my wife's work before she gets out today! Mr. Kevin is the reason I will buy all my flowers from your company from now on!!! I will also make sure all my Marines buy their flowers through you all also! When we deploy we buy a lot of flowers for our women! I wish I had gotten Mr. Kevins last name, I hung up before I got it. But any questions please do not hesitate to call me if you have any questions.
View full review
ID
#291904 Review #291904 is a subjective opinion of poster.
Location
New York, New York
Loss
$29

From You Flowers - Don't spend ANY money on this company

Ordered flowers from their website to be delivered to my friend who is in the hospital. Placed order on a Thursday afternoon and website and order confirmation quoted delivery for the next day, Friday. I called on Friday at 4pm (24 hours later) to see if the flowers had been delivered, and the customer service rep said, "I don't see anything in the system telling me otherwise, so I'm sure all is okay." I then received an email from them at 8:48pm that night saying: "We were unable to locate a florist who was able to complete the delivery today." And, "Additionally, we would need your permission to substitute your chosen product for one as close as possible." So not only did they not make the delivery date and time that was promised, they couldn't even provide the product i ordered! All this AFTER they charged my credit card: 1-800-Flowers® Happy Day Bouquet™ $34.99 Discount -$8.75 (I get a discount through my company) 1 Get Well Mylar Balloon $5.00 Shipping/Service Fee $14.99 Total $46.23 I wrote them back and said that I'm very disappointed and not going to let them blindly substitute something for me. So now I have to pick something else off the website and call them back? Of course, there are very few items at the same price point on the site. I just gave up. I just called and canceled my order, then placed a new order with Proflowers. I don't recommend using From You Flowers. Alerted my employer about this, as one of my co-workers also had a bad experience. They have removed From You Flowers from our intranet, so nobody else has to go through this!
View full review
ID
#291647 Review #291647 is a subjective opinion of poster.
Location
Irvine, California

" FROM YOU FLOWERS"- DID NOT DELIVER

I placed an order for Birthday Flowers on a Friday night for Sunday delivery. After two calls and many promises on Sunday the flowers were still not delivered. When still not delivered by Monday night, I requested a refund ! Wasted a lot of time and 4 phones calls--- not to mention the $. I think this is a scam and if i do not get a refund I will file with the BBB . BEWARE - i would never use this website again. i would stick with known websites not ones like this that have similar looking logos to try and fool ppl. I knew this was not a well known site, but hoped they were legit. NOT !
View full review
ID
#291313 Review #291313 is a subjective opinion of poster.
Location
Curtis Bay, Maryland
Product
From You Flowers Flowers

From You Flowers - Lost my Order!!

From you Flowers is TERRIBLE!! I don't know how these people are in business. I wish I'd checked them out prior to placing my order, but they were linked to my Citibank card and I trusted that. First they use Google checkout which is still in it's infancy trying to compete with PayPal. Give it up Google, you service SUCKS!! Next they called me the day my order was to be deliverd to tell me the florist could not deliver my order on the day they promised and would deliver it the next day. Today is the next day and I have been on the phone for over 30 minutes trying to get answers about a simple ballon order. Now they have finally gotten back to me only to tell me that the Florist cannot find my order!! RIDICULUOUS!! Never again. And I am about to blow up Citibank's website as well for recommending them!
View full review
ID
#291286 Review #291286 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Product
From You Flowers Flowers

From You Flowers - Worst Florist ever!

I placed a "same day" order with From You Flowers and was notified at the end of the day that they were unable to fulfill my delivery. They offered a refund or a promise to deliver the next morning. I was pissed but reluctantly agreed as is was to late too book another florist. I got a call the next day and was informed (at 1:30 in the afternoon) that the florist they secured had closed early and there were no other florists in all of Park City Utah to complete the delivery. PLEASE DO NOT USE THIS COMPANY!!!
View full review
ID
#290841 Review #290841 is a subjective opinion of poster.
Location
Austin, Texas
Service
From You Flowers Delivery Service

From You Flowers

Placed 3 separate orders, one in Illionis, one in Ohio and one in Florida and the all were completely screwed up. No deliveries on 2 and the other the flower arrangement was not at all as described on the website...staff somewhat incompetent and argumentative. There is absolutely NO WAY this could happen with a legitimate company... Here's the beauty... I received an email saying the flowers were delivered, when I called customer service they told me that the driver was making the delivery as I was on the phone with them...little did they know I was at the delivery address then... I advised them there in fact was no delivery person there and she alluded I was lying... WTF??? It's not about the $$$ it's the disappointment for the recipient. DO NOT make the same mistake I did!!!
View full review
ID
#290599 Review #290599 is a subjective opinion of poster.
Location
Cincinnati, Ohio
Service
From You Flowers Delivery Service

From You Flowers - Incompetent and Ignorant!!!!

From you flowers has just given me that absolute worst customer experience I have ever received!! DO NOT EVER PURCHASE FROM THIS COMPANY!!!! They delivered flowers that looked nothing like the picture online and I paid a lot of money for them! After I complained and told them how they looked like ***, it took me an entire day of dealing with automated email messages to finally get a response to refund me my money. Not only did they not want to refund my money (which the website says they have no problem doing) they went and picked up the flowers that I had delivered! How embarassing... This is unbelievable and if I could I would put this company out of business TODAY!!!!
View full review
ID
#288897 Review #288897 is a subjective opinion of poster.
Location
Houston, Texas
Product
From You Flowers Arrangement
Loss
$70