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0 comments

From you flowers BEWARE!!

This is the worst company I have ever done business with! Not only will my step mother and my 80 year old grandmother not receive flowers on Mothers Day but my day is also ruined. I placed 3 orders on the 3rd of May and called and spoke with them several times to make sure my orders would be good. I was reassured every time that my ...orders were good to go. The first order that was supposed to be delivered on Mothers Day was delivered on Friday the 6th. I had two more orders left. I received an email at 400AM (on Mothers Day) saying they could not fulfill my orders. I called and "Alissa" said that she didn't know why I received the emails and that the orders were "on the truck". My family never received any flowers. Once again I called back and was told they didn't have florist in the area. I wanted to know why I was told that I was good to go and not told the truth so I could have made other arrangements. All they offered was "sorry" and a $20 gift certificate that I would never use because I will not do business with them again or any of their affiliates. They also offered to call my Grandmother and tell her sorry. REALLY? This may be the last Mothers day that my Grandmother sees and they want to tell her sorry?? They are only going to refund the money for two orders although they have a 100% satisfaction guarantee. I AM NOT SATISFIED!! This business DOES NOT care about their customers and I would not be surprised if the money is not refunded to my account in 1-2 business days like they said they would.
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Author
Location
Livingston, New Jersey
Loss
$120
Review #236503 is a subjective opinion of poster.
0 comments

From You Flowers in Minneapolis, Minnesota - Bait & switch game with words regarding free shipping

I was nearly done ordering Christmas flowers over the phone with FREE shipping and an offered $10 discount. When I got ready to complete order she said "there is a $14.99 service charge, are you aware of that?" I said "no, but that sounds to me like you're actually charging for shipping but just changed the wording." The flowers started out @ $39.99 but after haggeling, her final offer was $46.00. I don't know how that happened but I politely declined the offer and am very dissappointed! If they would advertise free shipping but say there is a local delivery charge that would be more honest.
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Author
Location
Minneapolis, Minnesota
Review #212090 is a subjective opinion of poster.
0 comments

From You Flowers in Seattle, Washington - Rude delivery, damaged goods, and wrong Balloon.

I ordered a Christmas Cactus, with a bow onit and a Mylar balloon that said I Love You. What I got was a bow that was crushed and a plain balloon. Also the delivery person said she called my wife and her extention had no such call. The florist that did this is in Norton, Massachusetts. The order number is #89165374. I certainly will not do business with that florist in Norton, Ma. and I will not order any flowers from you!!!!!!!!! I realize you can't control everything that happens, but I am done with you and your products.The order cost me total--$47.96.
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Author
Location
Seattle, Washington
Review #211991 is a subjective opinion of poster.
2 comments
I ordered 1 week in advance on having my mothers day flowers delivered to my mom that is 3000 miles away from me and even 2 days before Mother's Day. Flowers were delivered on time, but when she called me and sent me pics, the flowers weren't what I ordered,...
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Anonymous
#484928

How horrible to think you are buying a $100 funeral arrangement and to think a $19.99 basket is delivered to the wake!!?????? I was so embarrassed I had them remove this pat...

Author
Location
Wilmington, Delaware
Loss
$50
Review #181530 is a subjective opinion of poster.
1 comment

From You Flowers in Bonita Springs, Florida - Was lied to that delivery was made.

I ordered flowers from FLOWERSFROMYOU.COM for my uncles funeral on 5/23 @ 10am for same day delivery. They left me a message @ 2pm on 5/23 saying they could not deliver flowers until 5/24. I returned their call @ 10pm, told them delivery on 5/24 would be fine. I emailed FOLWERSFROMYOU on 5/24 @9pm to confirm delivery. They replied the order was delivered @4:30pm on 5/23. That was a flat out lie. I called them, they told me that my order was canceled @ 4pm on 5/23. They did'nt seem to think it was a big deal.
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Author
Location
Bonita Springs, Florida
Review #122021 is a subjective opinion of poster.
0 comments

From You Flowers sucks

On Monday, I ordered flowers for Tuesday delivery (show same day delivery available form the website.) Got a call telling me that they can not find the flowers on Tuesday and can deliver it on Friday. On Friday, got a call telling me that they can not find the flowers again. Can't believe it's so hard to find something that they promise same day delivery on the website. I canceled the order and was told they will credit the charge back in 3 ~5 days. How can they charge me if they can't even find the flowers?
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Author
Location
San Diego, California
Loss
$91
Review #118393 is a subjective opinion of poster.
1 comment
I originally chose to place an order with From You Flowers because, according to the website, I could get delivery of my flowers on the following day, which was a Sunday. I placed my order, but then received a call on Sunday stating that my flowers could not be...
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Anonymous
#385053

Mine were to be dilivered on Sat, seem like no day is good for them to deliver. Does this note from them sound familiar?? Thank you for your recent order. Unfortunately, w...

Author
Location
Charleston, South Carolina
Review #106329 is a subjective opinion of poster.