Latest review first
From You Flowers in Huntington Beach, California - Bait and Switch Flower arrangement
For Mothers day "From You Flowers" showed a Bouquet of Lilies and Roses at a "discount Price" but what was delivered was a Bouquet of all Carnations. Carnations are the cheapest of flowers. I requested a Happy Mothers day Card. No card was delivered only the Florist business card. I'm not even sure that it was the Flowers I ordered. FromYouFlowers couldn't tell me who the florist was that made the delivery. In small print it did state "product availability" and "as close as Possible".There was one carnation in the ad. When I complained they offered a 10 dollar gift card.
Can I give them less than 1 star? Ok, in their defense they did get 2 of the 3 orders right, the two that went to my husband's family in Washington state were correct as far as we know. But the ones for my mother (ordered almost a month in advance) were delivered...Read more
I placed an order on Thursday evening (5/5) for flowers to be delivered to a wake the next day. I paid an additional fee that guaranteed the flowers would be delivered by noon on Friday (5/6). The flowers were not delivered by 5pm so I called From You Flowers and was...Read more
From You Flowers is horrible!!!
I ordered flowers for mother's day last week on May 4th from fromyouflowers.com and was promised they would be delivered on May 8th, 2011. I received a confirmation email from 1800flowers instead and when I called on mother's day, they said order delivery was confirmed. in fact, the flowers were not delivered on May 8th, 9th, OR 10th. after I called 5 times to find out why, they said they were en route and delivery confirmation again received, but flowers were still NOT delivered!! turns out they didn't have the right vase but didn't tell me about it! now i'm waiting to see if they will deliver it on May 11th. needless to say, i'm infuriated and all they keep offering me is a 10% refund. they deal with outside florists and often deliver decaying flowers (this is my second time being disappointed by them). waiting to speak to a real person in customer service also takes forever by the way, so I highly encourage everyone to reconsider dealing with this company.
From you flowers BEWARE!!
This is the worst company I have ever done business with! Not only will my step mother and my 80 year old grandmother not receive flowers on Mothers Day but my day is also ruined. I placed 3 orders on the 3rd of May and called and spoke with them several times to make sure my orders would be good. I was reassured every time that my ...orders were good to go. The first order that was supposed to be delivered on Mothers Day was delivered on Friday the 6th. I had two more orders left. I received an email at 400AM (on Mothers Day) saying they could not fulfill my orders. I called and "Alissa" said that she didn't know why I received the emails and that the orders were "on the truck". My family never received any flowers. Once again I called back and was told they didn't have florist in the area. I wanted to know why I was told that I was good to go and not told the truth so I could have made other arrangements. All they offered was "sorry" and a $20 gift certificate that I would never use because I will not do business with them again or any of their affiliates. They also offered to call my Grandmother and tell her sorry. REALLY? This may be the last Mothers day that my Grandmother sees and they want to tell her sorry?? They are only going to refund the money for two orders although they have a 100% satisfaction guarantee. I AM NOT SATISFIED!! This business DOES NOT care about their customers and I would not be surprised if the money is not refunded to my account in 1-2 business days like they said they would.
From You Flowers in Minneapolis, Minnesota - Bait & switch game with words regarding free shipping
I was nearly done ordering Christmas flowers over the phone with FREE shipping and an offered $10 discount. When I got ready to complete order she said "there is a $14.99 service charge, are you aware of that?" I said "no, but that sounds to me like you're actually charging for shipping but just changed the wording." The flowers started out @ $39.99 but after haggeling, her final offer was $46.00. I don't know how that happened but I politely declined the offer and am very dissappointed! If they would advertise free shipping but say there is a local delivery charge that would be more honest.
From You Flowers in Seattle, Washington - Rude delivery, damaged goods, and wrong Balloon.
I ordered a Christmas Cactus, with a bow onit and a Mylar balloon that said I Love You. What I got was a bow that was crushed and a plain balloon. Also the delivery person said she called my wife and her extention had no such call. The florist that did this is in Norton, Massachusetts. The order number is #89165374. I certainly will not do business with that florist in Norton, Ma. and I will not order any flowers from you!!!!!!!!! I realize you can't control everything that happens, but I am done with you and your products.The order cost me total--$47.96.
I ordered 1 week in advance on having my mothers day flowers delivered to my mom that is 3000 miles away from me and even 2 days before Mother's Day. Flowers were delivered on time, but when she called me and sent me pics, the flowers weren't what I ordered,...Read more
I ordered flowers from FLOWERSFROMYOU.COM for my uncles funeral on 5/23 @ 10am for same day delivery. They left me a message @ 2pm on 5/23 saying they could not deliver flowers until 5/24. I returned their call @ 10pm, told them delivery on 5/24 would be fine. I...Read more
From You Flowers sucks
On Monday, I ordered flowers for Tuesday delivery (show same day delivery available form the website.) Got a call telling me that they can not find the flowers on Tuesday and can deliver it on Friday. On Friday, got a call telling me that they can not find the flowers again. Can't believe it's so hard to find something that they promise same day delivery on the website. I canceled the order and was told they will credit the charge back in 3 ~5 days. How can they charge me if they can't even find the flowers?
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