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From You Flowers - The Worst Floral Arrangement Ever
I ordered an arrangement to be sent to the funeral of my mothers twin sister. My mother has alzheimers and is unable to order for herself. The flowers were horrible.My mother cried. They were nothing like what I ordered. They looked like someone had taken an old...
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CSmith47
CSmith47

That sounds awful- can you tell me a bit more about what happened?

I order Flowers to be delivered on Thursday for same day... when comfirming the order it kicked delivery day to friday... ok i thought maybe i was just a little to late in the day at 2pm....so now scheduled for friday AM.. Did not recieve a comfirmation by 2 pm so I...
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Anonymous
arealflorist

I am a florist, today I was asked by this company 5 times to take an order 20 miles away from my shop, an area I do not say I deliver to. They refused to give florists any mor...

cohena2
cohena2

I prefer Proflowers because I\'ve used them many times and never had an issue.

Ordered the flowers for my w1fes b1rthday, by 3:00 they weren't there so 1 called customer serv1ce who sa1d they'd get back to me. Two hours later noth1ng, so 1 called back, they sa1d they'd get back to me, 1 1/2 hrs later noth1ng, called them back they...
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Anonymous
florist

I am a florist and I will tell you why services from fromyouflowers suck. They send order to shop at 10am, and tells them to deliver by 12pm, and if we deliver 10 min. after, ...

Anonymous
Ann

THEY SUCK. THEY LIE. THEY TAKE money from us but don\'t send flowers to anyone.

#275328

From You Flowers in Sacramento, California - 100% Satisfaction Guarantee is a joke

I chose a "florist designed birthday bouquet." It was the worst looking arrangement I've ever seen. A 2 year old could do a better job. Overly large flowers on 3 sides with different flower on the fourth side, a random twig sticking out the side and *** looking Eucalyptus sticking out the top all in a tiny little vase. I e-mailed and called customer service and all they would do is offer a 15% discount on a future purchase. Their guarantee states: "From You Flowers, LLC offers a 100% satisfaction guarantee. If you are not satisfied with our service FOR ANY REASON feel free to contact us. We will either refund your money or redeliver a new product. The choice is yours! Problems are rare, but when they occur From You Flowers is available 24 hours a day to help you." Direct quote from their website. Their 100% satisfaction guarantee is meaningless. I will never use them again.
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From You Flowers is located in Connecticut. Really let them know what you think of them, they are terrible!!! Better Business Bureau of Connecticut 94 S Turnpike Rd, Wallingford, CT 06492 » Map (203) 269-2700 http://ct.bbb.org/ They did not deliver what they...
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Anonymous
arealflorist

Do not blame the vendor for this, from you flowers shows the consumer one picture only and doesn\'t explain the differences between the sizes so you are not sure what you are ...

#270505

From You Flowers in Farmington, Michigan - Poor quality and terrible customer service

Ordered flowers for a good friends birthday (Roses in Rapture) which appears to be a tall tiered arrangement of all red roses in a red vase. What was delivered was a flat arrangement of pink and red roses in a clear vase. On the second day they delivered red roses but again nothing remotely like what they advertised. I asked for half off as I only received half of what I ordered, they countered with 20% off and a gift card (like i'm gonna use them again :()Nothing but excuses!!! They took my money and then did not provide me with what I ordered. to the BBB I go they were terrible four hours of my time wasted with them. I will go to the florist myself next time!!! I will never order from "From You Flowers" or any other online florists ever again!!! Do not use them!!! "Caveat Emptor!!!"
#270496
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I ordered flowers to be sent to funeral home for the service of dear friend , as I was unable to attend . I ordered early the day before service and payed the additional cost to ensure early arrival to funeral home. I even called the customer service rep. to make...
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Anonymous
Anonymous

I can sympathize with the issue of funeral flowers. I placed an order on Sat. 4/13/13 in the morning for funeral flowers to be delivered to my step grandfathers service schedu...

I ordered flowers to be sent to funeral home for the service of dear friend , as I was unable to attend . I ordered early the day before service and payed the additional cost to ensure early arrival to funeral home. I even called the customer service rep. to make...
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Anonymous
alldonefirst

Had the same problem with an arrangement I ordered sent to a home for a memorial service the next day. Never arrived -- when I finally asked my friend about it (embarrassed t...

#269617

Never in my life have I been more angry at a service. It was imperative that the flowers I ordered arrived on a specific day. They never arrived. I called the next day and someone was supposed to get right back to me. I had to call back 2 hours later. I was told the...
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nikalseyn
nikalseyn

If you put them on your charge card, dispute the bill if they charge you. You should call them and cancel the order if they haven\'t been delivered. If delivered, can you not ...

From You Flowers in Hampton, Virginia - Terrible

After a HUGE disagreement and some other choice words plus a few days of awkward silence. I sent some flowers to my wifes job to show her that I care and still love her. They were very time sensitive to me and not only did they not render the "same day" service as they offered but they called back on the second non delivery to inform me that they DIDN'T EVEN HAVE THE FLOWERS I ORDERED! They suggested some other arrangement that I probably didn't pick for a reason, and asked if I would accept them. Which I did, only out of desperation for the fact that it was already two days late and didn't know when they would arrive. It is now 12:30 pm and still no word on whether they have been delivered or not, but after reading other customers reviews from various complaint sites, I can only imagine what my "great surprise" will look like. I'm surprised a company like this still exists in this economy. You'd be better off snatching flowers from the side of the road...
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