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From You Flowers in New York, New York - Wonderful Experience and Fresh Flowers

I just ordered a bunch of flowers for my wife... And I am leaving for Afghanistan in a couple days. I was having them sent to her work, She called me and let me know that she was getting off early, so I had a sudden change of plan because she knows nothing of the flowers! So I called your customer support and a Mr. Kevin picked up and I explained my case and quickly jumped into action and made multiple phone calls found that there were some glitches and they weren't gonna able to have my order done at all today... He then made more phone calls found another florist and even got them to have it to my wife's work before she gets out today! Mr. Kevin is the reason I will buy all my flowers from your company from now on!!! I will also make sure all my Marines buy their flowers through you all also! When we deploy we buy a lot of flowers for our women! I wish I had gotten Mr. Kevins last name, I hung up before I got it. But any questions please do not hesitate to call me if you have any questions.
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Author
Location
New York, New York
Loss
$29
Review #291904 is a subjective opinion of poster.
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From You Flowers in Irvine, California - Don't spend ANY money on this company

Ordered flowers from their website to be delivered to my friend who is in the hospital. Placed order on a Thursday afternoon and website and order confirmation quoted delivery for the next day, Friday. I called on Friday at 4pm (24 hours later) to see if the flowers had been delivered, and the customer service rep said, "I don't see anything in the system telling me otherwise, so I'm sure all is okay." I then received an email from them at 8:48pm that night saying: "We were unable to locate a florist who was able to complete the delivery today." And, "Additionally, we would need your permission to substitute your chosen product for one as close as possible." So not only did they not make the delivery date and time that was promised, they couldn't even provide the product i ordered! All this AFTER they charged my credit card: 1-800-Flowers® Happy Day Bouquet™ $34.99 Discount -$8.75 (I get a discount through my company) 1 Get Well Mylar Balloon $5.00 Shipping/Service Fee $14.99 Total $46.23 I wrote them back and said that I'm very disappointed and not going to let them blindly substitute something for me. So now I have to pick something else off the website and call them back? Of course, there are very few items at the same price point on the site. I just gave up. I just called and canceled my order, then placed a new order with Proflowers. I don't recommend using From You Flowers. Alerted my employer about this, as one of my co-workers also had a bad experience. They have removed From You Flowers from our intranet, so nobody else has to go through this!
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Author
Location
Irvine, California
Review #291647 is a subjective opinion of poster.
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" FROM YOU FLOWERS"- DID NOT DELIVER

I placed an order for Birthday Flowers on a Friday night for Sunday delivery. After two calls and many promises on Sunday the flowers were still not delivered. When still not delivered by Monday night, I requested a refund ! Wasted a lot of time and 4 phones calls--- not to mention the $. I think this is a scam and if i do not get a refund I will file with the BBB . BEWARE - i would never use this website again. i would stick with known websites not ones like this that have similar looking logos to try and fool ppl. I knew this was not a well known site, but hoped they were legit. NOT !
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Author
Location
Curtis Bay, Maryland
Review #291313 is a subjective opinion of poster.
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From You Flowers in Washington, District Of Columbia - Lost my Order!!

From you Flowers is TERRIBLE!! I don't know how these people are in business. I wish I'd checked them out prior to placing my order, but they were linked to my Citibank card and I trusted that. First they use Google checkout which is still in it's infancy trying to compete with PayPal. Give it up Google, you service SUCKS!! Next they called me the day my order was to be deliverd to tell me the florist could not deliver my order on the day they promised and would deliver it the next day. Today is the next day and I have been on the phone for over 30 minutes trying to get answers about a simple ballon order. Now they have finally gotten back to me only to tell me that the Florist cannot find my order!! RIDICULUOUS!! Never again. And I am about to blow up Citibank's website as well for recommending them!
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Author
Location
Washington, District Of Columbia
Review #291286 is a subjective opinion of poster.
0 comments

From You Flowers in Austin, Texas - Worst Florist ever!

I placed a "same day" order with From You Flowers and was notified at the end of the day that they were unable to fulfill my delivery. They offered a refund or a promise to deliver the next morning. I was pissed but reluctantly agreed as is was to late too book another florist. I got a call the next day and was informed (at 1:30 in the afternoon) that the florist they secured had closed early and there were no other florists in all of Park City Utah to complete the delivery. PLEASE DO NOT USE THIS COMPANY!!!
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Author
Location
Austin, Texas
Review #290841 is a subjective opinion of poster.
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From You Flowers

Placed 3 separate orders, one in Illionis, one in Ohio and one in Florida and the all were completely screwed up. No deliveries on 2 and the other the flower arrangement was not at all as described on the website...staff somewhat incompetent and argumentative. There is absolutely NO WAY this could happen with a legitimate company... Here's the beauty... I received an email saying the flowers were delivered, when I called customer service they told me that the driver was making the delivery as I was on the phone with them...little did they know I was at the delivery address then... I advised them there in fact was no delivery person there and she alluded I was lying... WTF??? It's not about the $$$ it's the disappointment for the recipient. DO NOT make the same mistake I did!!!
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Author
Location
Cincinnati, Ohio
Review #290599 is a subjective opinion of poster.
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From You Flowers in Houston, Texas - Incompetent and Ignorant!!!!

From you flowers has just given me that absolute worst customer experience I have ever received!! DO NOT EVER PURCHASE FROM THIS COMPANY!!!! They delivered flowers that looked nothing like the picture online and I paid a lot of money for them! After I complained and told them how they looked like ***, it took me an entire day of dealing with automated email messages to finally get a response to refund me my money. Not only did they not want to refund my money (which the website says they have no problem doing) they went and picked up the flowers that I had delivered! How embarassing... This is unbelievable and if I could I would put this company out of business TODAY!!!!
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Author
Location
Houston, Texas
Loss
$70
Review #288897 is a subjective opinion of poster.
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From You Flowers aka FromYouFlowers.com = Did Not Deliver!

I used them to send flowers to my wife's work for her birthday and they never delivered them and never even called to inform me. I even received an email at 4:43 stating that they had been delivered. That pissed me off there that they had (assuming) delivered them so late... It wasn't until I talked to my wife after work and asked how she liked the flowers, she had no clue what I was talking about. I called fromyouflowers.com customer service at 5:30 and they told me they couldn't find a florist to make the delivery. Again they never even called to let me know they couldn't deliver them, instead they sent an email saying they'd been delivered. Do not use fromyouflowers.com. From you flowers is trash.
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Author
Location
Caledonia, Michigan
Review #286669 is a subjective opinion of poster.
1 comment

From You Flowers Terrible Company

Ordered flowers 24 hours in advance they were never delivered. Do not use this company they do not deliver. Claimed they did not have a florist in the area and would be happy to deliver the flowers the next day. Well you kind of look like an *** when your sending flowers for someones birthday and they either don't show up or show up a day late. Thank god I did not go with the same day service. This seems like common practice for this company so beware. Its obviously a numbers game with this company volume over quality.
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Author
Location
Riverside, California
Review #282529 is a subjective opinion of poster.
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From You Flowers in Los Angeles, California - Fromyouflowers did not deliver!

I asked this company to deliver flowers to my Mom for her birthday last Friday. They were not delivered and they did not notify me. I called on Saturday and was assured they would be delivered on Monday. They were not. I called again and was assured they would be delivered today with an apology and an upgrade. The explanation was that they could not find a florist to complete the order. Needless to say they were not delivered and when I called today to as for a refund they were quite rude. I would not use this company if you want flowers delivered!
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Author
Location
Los Angeles, California
Loss
$50
Review #281443 is a subjective opinion of poster.