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From You Flowers is located in Connecticut. Really let them know what you think of them, they are terrible!!! Better Business Bureau of Connecticut 94 S Turnpike Rd, Wallingford, CT 06492 » Map (203) 269-2700 http://ct.bbb.org/ They did not deliver what they...
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Anonymous
arealflorist

Do not blame the vendor for this, from you flowers shows the consumer one picture only and doesn\'t explain the differences between the sizes so you are not sure what you are ...

#270505
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From You Flowers in Farmington, Michigan - Poor quality and terrible customer service

Ordered flowers for a good friends birthday (Roses in Rapture) which appears to be a tall tiered arrangement of all red roses in a red vase. What was delivered was a flat arrangement of pink and red roses in a clear vase. On the second day they delivered red roses but again nothing remotely like what they advertised. I asked for half off as I only received half of what I ordered, they countered with 20% off and a gift card (like i'm gonna use them again :()Nothing but excuses!!! They took my money and then did not provide me with what I ordered. to the BBB I go they were terrible four hours of my time wasted with them. I will go to the florist myself next time!!! I will never order from "From You Flowers" or any other online florists ever again!!! Do not use them!!! "Caveat Emptor!!!"
#270496
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I ordered flowers to be sent to funeral home for the service of dear friend , as I was unable to attend . I ordered early the day before service and payed the additional cost to ensure early arrival to funeral home. I even called the customer service rep. to make...
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Anonymous
Anonymous

I can sympathize with the issue of funeral flowers. I placed an order on Sat. 4/13/13 in the morning for funeral flowers to be delivered to my step grandfathers service schedu...

#269622
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I ordered flowers to be sent to funeral home for the service of dear friend , as I was unable to attend . I ordered early the day before service and payed the additional cost to ensure early arrival to funeral home. I even called the customer service rep. to make...
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Anonymous
alldonefirst

Had the same problem with an arrangement I ordered sent to a home for a memorial service the next day. Never arrived -- when I finally asked my friend about it (embarrassed t...

#269617
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Never in my life have I been more angry at a service. It was imperative that the flowers I ordered arrived on a specific day. They never arrived. I called the next day and someone was supposed to get right back to me. I had to call back 2 hours later. I was told the...
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nikalseyn
nikalseyn

If you put them on your charge card, dispute the bill if they charge you. You should call them and cancel the order if they haven\'t been delivered. If delivered, can you not ...

#268142
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From You Flowers in Hampton, Virginia - Terrible

After a HUGE disagreement and some other choice words plus a few days of awkward silence. I sent some flowers to my wifes job to show her that I care and still love her. They were very time sensitive to me and not only did they not render the "same day" service as they offered but they called back on the second non delivery to inform me that they DIDN'T EVEN HAVE THE FLOWERS I ORDERED! They suggested some other arrangement that I probably didn't pick for a reason, and asked if I would accept them. Which I did, only out of desperation for the fact that it was already two days late and didn't know when they would arrive. It is now 12:30 pm and still no word on whether they have been delivered or not, but after reading other customers reviews from various complaint sites, I can only imagine what my "great surprise" will look like. I'm surprised a company like this still exists in this economy. You'd be better off snatching flowers from the side of the road...
#264726
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Didn't deliver on promised date (anniversary). Arrangement was supposed to be premium but was tiny. Was supposed to be upgraded for failure to deliver on promised date and wasn't. Ordered 3 anniversary balloons and got a single Valentine balloon. Refused to...
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Anonymous
BJI

I am currently dissatisfied that my order has not yet been delivered. I also wanted to comment that people who like posting insulting remarks really should learn proper spelli...

Anonymous
ALL OF YOU ARE DUM---S'S FOR N

USE A LOCAL FLORIST AND DONT GET RIPPED OFF YOU PEOPLE ARE NOT TO BRIGHT

#263261
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I ordered a bouquet the other day from "From You Flowers" for my aunt. First, the bouquet could not be sent on the same day, like advertised. Second, when it arrived, it looked NOTHING like what I ordered. The vase was different, the flowers were different, the...
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FYFcommunitymanager
FYFcommunitymanager

I am so sorry to hear about what happened with your flower order for your aunt. I would like to follow-up with you and see how I can help make this situation better. If you ha...

#262302
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From you flowers took my money and sent the crappiest little bouquet you have ever seen. Not even close to the picture! Their customer service is HORRIBLE to deal with and I will never do business with them again. Stay away from this company! I tried to resolve it with...
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FYFcommunitymanager
FYFcommunitymanager

I wanted to personal reach out to you and apologize for a poor experience with us. I would like to follow-up with you to learn more about what happened and see how I can make ...

#261620
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From You Flowers in New York, New York - Can't Deliver on Time

Failed to Deliver ! If I could give negative stars I would. They make promises they can't keep. I called around noon on a Sunday (a good 2+ hours before the same-day-delivery orders stopped being taken) specifically voicing my concerns about the order going out and getting to the person intended that same day. The gentleman on the phone ASSURED me that there would be no problems whatsoever. I explained that if the order did not go today, it was pointless. Again, he INSISTED that there was no problem. Believing him, I ordered with From You Flowers and QUIT LOOKING AT OTHER FLORISTS. 1 1/2 hours later, a very nice woman called me back, deeply apologizing saying they were unable to deliver my order that same day and offered to have it delivered the next. I informed her, as I had the gentleman who took the order, that next-day delivery was not acceptable. She apologized again. Though I feel bad for her since this was clearly not her fault and she apparently had tried for the past 1 1/2 to rectify the situation, the poor woman had no options available to her and now, neither did I. It was CLEARLY TOO LATE to call any other florists who promised same day delivery, since it was past the time such orders are taken. So, sadly, since I trusted From You Flowers' promise, I was unable to get anything delivered. I am most disgusted with the fact that I ABSOLUTELY voiced my concerns at the beginning and was assured not once, but twice that everything would be taken care of. Then to find out not only were they unable to fulfill their promise, but it also cost me the ability to find someone who could provide me the service...truly unacceptable. I want to be very clear that the people I spoke to were both very nice and I have no issue with them. They are just powerless to be able to fulfill their employers' guarantees.
#261262
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