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***** DO NOT USE THIS COMPANY**** WE ORDERED FLOWERS FOR A MEMBER OF THE FAMILY FUNERAL..IT NEVER ARRIVED..THEY SAY THE FLORIST SAID THEY DELIVERED THE DAY BEFORE TO THE CHURCH..THE CHURCH NEVER GOT THEM..THE COMPANY IS NOW SAYING ALL THESE EXCUSES AND WOULD NOT GIVE...
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Anonymous
#434827

FROM YOU FLOWERS SUCK !!! Ordered a Classic Peace Lily floor plant for my Uncle Jerry\'s Funeral... a small dish garden was delivered the first day of viewing... wrong plant, ...

Author
Location
Bellevue, Washington
Loss
$50
Review #296733 is a subjective opinion of poster.
0 comments

From You Flowers in El Paso, Texas - Never sent the flowers.

These clowns haven't sent the flowers I ordered, trying to get them to email you back is a feat in itself, and because I'm in Afghanistan, I can't call to actually try to talk to someone. Why? These people are not an actual florist. Had I read the about us, I would have noticed that they are only affiliated with florists around the world. The only thing they can do is take your order, and THEN call the local florist to wherever you were going to have them delivered to, and make an order on your behalf.... pocketing a little bit for their own costs and charging you more than the flowers at the local florist would charge. So they cannot gaurentee anything. They dont know anything if the local florists are swamped, or got lost, or haven't gotten around to it yet. They cannot gaurentee same day delivery, they can't even gaurentee delivery at all. You would be better off calling a buddy and having him do it all for you. Having a friend call for me since I am deployed over here, when asking for my money back, they said they would have to talk to the local florist first and find out what is going on before they can cancel the order. Save yourself the time and trouble and google the city your delivering to and try to find a florist that way. Don't look for the big names.
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Author
Location
El Paso, Texas
Review #295752 is a subjective opinion of poster.
0 comments

From You Flowers - THEY TOOK THEM BACK!

Ordered a plant with flowers to be delivered to my daughter on her first day at her new job. When they didn't arrive I called the next morning to find out what had happened. Since they weren't able to get in touch with the florist that early in the morning, they promised to call back. Almost two hours later I received an email stating the florist had tried to but the door was locked. (It's NYC people - they have a buzz in system like half of the city does.) I emailed them back - please have a supervisor call me. Half hour later another email - sorry for the inconvenience! So now I call them again and ask for a supervisor. But the young lady assured me that she could help. After some discussion she told me that the plant had already been delivered and then offered me a $10 gift card good on my NEXT purchase (did she really think I would order again?) After saying no to the gift card - I want my money back she said "fine but we have to take the plant back". I told her to do what she felt was necessary and then later found out that the plant was just being delivered while I was on the phone. My daughter did see the plant for approximately 5 minutes before it was picked up again. Needless to say I won't be doing business with them in the future. Beware!
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Author
Location
West Mifflin, Pennsylvania
Review #295518 is a subjective opinion of poster.
0 comments

From You Flowers in Salt Lake City, Utah - From you is an Order Harvester

This company is not a florist. They sit in offices in Old Saybrook CT, and masquerade around as a florist, but instead take your order, charge you a huge service charge for doing it, and you end up paying $75.00 for an order that they will call your local florist to fill for $50.00, thus keeping an extra $25.00 in their pocket. Call a local florist in the town you want to send flowers to, do not even cosnider this place. They have no flowers in their establishment, but instead sit and work the interent pictures leading everyone to believe they are a florist.
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Author
Location
Salt Lake City, Utah
Review #294414 is a subjective opinion of poster.
0 comments

From You Flowers in Greenville, South Carolina - FLOWER DELIVERY PROBLEMS

I too learned the hard way. From You Flowers did not deliver as promised. Lesson learned is that they are not a Florist. They are a call center, as are many of the big name flower sellers. Double check before you order your flowers that the company you are using is a REAL FLORIST. It's not an easy task as there are lots of middlemen who take your money and call a florist for you.But dig through the weeds and I call a real brick and mortar florist, at least you are talking to the people who will be making and delivering your flowers.
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Author
Location
Greenville, South Carolina
Review #294327 is a subjective opinion of poster.
3 comments

From You Flowers in Baton Rouge, Louisiana - Fraud!

I ordered a floral arrangement from fromyouflowers.com for my daugher 24 hours in advance to be delivered to her place of business for her 25th birthday. I was even told by "Roxanne" that the arrangement could go out that day but of course that was not necessary. I was happy with next day delivery. However, my account was charged and the flowers NEVER were delivered. When I contacted this company I was told that they could not fill the order that particular day. No one bothered to contact me by cell phone or email. Then, when I called the company to ask to speak to a supervisor, I was put on hold repeatedly. I was offered an upgrade with a 20% discount for Saturday delivery. Well, guess what? THAT IS NOT MY DAUGHTER'S BIRTHDAY!!!!!!!! I believe this is nothing more than a racket...take the customer's money and run!
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Author
Location
Baton Rouge, Louisiana
Review #294288 is a subjective opinion of poster.
0 comments

From You Flowers in New York, New York - Did not deliver what was promised

100% customer satisfaction is not what I received. I ordered flowers to be delivered on Saturday to my little sister who had a big surgery on Friday. It is now Tuesday and she has not received them, and the surprise is ruined. I was hoping for a simple exchange, as the website promised and it has been nothing but. On the first day they didn't bother calling to tell me it wasn't coming. The second day I had to call and ask what happened to find out they were short a particular kind of flower so they didn't want to send it out without talking to me, maybe calling me that day would have been the first step. It was a mixed bouquet, how can you not deliver because of that?? I don't care what's in it, I won't even see it, make it looks good and deliver what you promise. They offered to add an apology card from them saying it should have arrived on Saturday, how would that make it better? That doesn't mean anything to her. The third day I call again, they say they will deliver. Well, she needed to go to a doctor's appointment because of the surgery so no flowers again. Why they could not leave it there for her, again I do not know. Instead they call her, surprise is totally ruined and hopefully they will deliver today. I have been offered a 15% discount which I noticed is offered to all customers that place an order with them, I already received it through an email asking how the non-existent delivery went because now I am a preferred member and a $10 gift card. Why would I want to order through you again? How have you earned that? Several times on the phone I mentioned I was not happy with what they have done to better the situation, yet they don't care. I asked for a larger discount today, she explained that I have this great 15% discount and gift card on the way and more or less hung up on me. I do not recommend this company. I don't know if I am even 15% satisfied.
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Author
Location
New York, New York
Review #293309 is a subjective opinion of poster.
1 comment
On Thursday morning around 8am, I ordered Birthday flowers for my mother to be delivered on Friday before noon. I paid extra for the expedited delivery. On Friday at noon, I called my mother to ask if she had received the flowers. SO MUCH FOR A SURPRISE!!! Not only...
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Anonymous
#429216

I ORDER ON VALENTINE\'S DAY FLOWERS FROMYOUFLOWERS WEBSITE. I PICKED UP A DOZEN ROSES FOR 29.99. I FOUND A PROMO CODE 1228 AND SAVE MONEY ON FREE SHIPPING. I WAS A LITTLE SC...

Author
Location
Tampa, Florida
Review #293116 is a subjective opinion of poster.
1 comment

From You Flowers in Castle Rock, Colorado - Flowers From You

(Letter we sent to the company) We are dissatisfied with our purchase from your company. First, we bought same day delivery flowers last weekend and were informed late that evening that you could not find a company to deliver on time. This was not okay as our delivery was time sensitive given what our loved one was going through at the time. Ultimately the flowers were delivered FIVE days later and no one called us to inform us of the situation. It was only when we called to check on the status that we learned that the flowers had not yet been delivered. Had someone called us, we could have helped to rectify the situation immediately. Finally, we were given an upgrade in flower package for the delay- which was a nice gesture, but when we saw a picture of the arrangement delivered, we were embarrassed. The arrangement looks NOTHING like the photo advertised and is unacceptable. Very poor form on the part of From You Flowers.
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Author
Location
Castle Rock, Colorado
Review #292888 is a subjective opinion of poster.
4 comments

From You Flowers in New York, New York - Great Customer Service at FromYouFlowers

From You Flowers - Great Customer Service at FromYouFlowers
"Please forgive me for taking so long to THANK YOU but it's approximately 1 week since to the triplets. I want to tell you that they were truly flabbergasted when they saw the basket. They said it was beautiful and were very impressed from where it came from because they know the best online florist in America. FlowersFromYou.com has always outdone themselves with all my orders throughout the years - you never disappoint from the feedback that I get back from everyone I have sent gifts to. KUDOS to you all your staff. I was so happy to see (via photo) that the plant I ordered did indeed look like the plant on your website. It is so reassuring to find a business that is reliable and affordable!
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Author
Location
New York, New York
Review #292163 is a subjective opinion of poster.