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From you Flowers.com

Ordered flowers today for my sister's birthday. Flowers were nice, but I added a box of chocolates to the order and they were never delivered with the flowers. When I called to say I wanted them to go back and delivery the chocolates, they said "no" we can't do that, but we will credit your account for the missing chocolates. What's the sense in adding on an item to your order when they don't "deliver". I think they should have went back and completed the order to make the order complete. I will never order from them again.
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ID
#315851 Review #315851 is a subjective opinion of poster.
Product
From You Flowers Flowers
Loss
$55

From You Flowers - Fromyouflowers is a scam

I ordered flowers for my aunt for her birthday recently from FYF. I received an email that evening that they should have been delivered to say that they were unable to deliver and would deliver the next day along with an apology for my aunt. The next day, I received a call that they would be unable to deliver at all due to it being a rural area. This was 20 minutes from a major city in North Carolina. I was completely flabbergasted. Why would you wait and not allow me to try another service to get it to her on time! The customer service rep said that the best that they could offer is maybe my money back. Well...i would hope so since you never delivered it! That is the LEAST that you could do! I ended up ordering from a local florist who DID accomplish same day delivery. From you flowers is a huge disappointment and I would NEVER recommend them. The customer service is rude and not helpful. Order at your own risk!!!
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1 comment
Anonymous
#505213

Don't believe the website ... the delivery is not guaranteed.

Ordered 3 am that day and flowers not delivered that day. When questioned we were told there was no way they could have delivered that day.

So when we asked about the satisfaction guarantee and same day guarantee we were offered a $10 off coupon. REALLY!

ID
#314543 Review #314543 is a subjective opinion of poster.
Service
From You Flowers Delivery Service

From You Flowers - From you flower

it is because they are not a real flower shop... call your local florist in your town... dont call, 1800 flowers, just flowers, from you flowers and the ones you do call make sure you ask it they are a local florist and where there store is . if they dont tell you or cant then there not you local florist and you are going to pay high service fees ontop of the flower cost and you will not get your moneis owrth in the flowers cause the florist that does get the order will only get part of they money and also take out there delivery fee,, so beware
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ID
#314313 Review #314313 is a subjective opinion of poster.
Service
From You Flowers Delivery Service

From You Flowers - F@#%youflowers

Stay away from this company!Poor,poor service and product.Please see the reviews and believe what you hear about fromyouflowers...I wish i had! I could not believe what my girlfriend recieved.They were the wrong flowers,missing decorative ribbon and with little life.When I called I was first told that there was nothing they could do and then they said they would redeliver but it never showed.First I was embarrassed and then I was pissed.Needless to say,I will never order from this company again.F@#%youflowers is what they should be called! Nate E
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2 comments
Anonymous
#1155388

This is a great reviews, love the unveiling of the company's true name!!

Anonymous
#732457

so true!

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ID
#314127 Review #314127 is a subjective opinion of poster.
Product
From You Flowers Arrangement
Loss
$50

From You Flowers

Horrible! I have never experienced anything like it with the flower company. I have placed an order for the same day delivery (for which they charged me $14) and a week later got a call that they still have not delivered the flowers!!! I was sending the flowers from the company and the delivery was supposed to be on Tuesday- Today is Monday and they are trying to send it- but it is too late and again I do not know if they will actually deliver the flowers today (who can trust them anymoree?). I advise never use their services!
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ID
#314081 Review #314081 is a subjective opinion of poster.
Product
From You Flowers Flowers
Loss
$60

From You Flowers - HORRIBLE

Do not use this company. They ripped me off for 35 dollars. In dispute to get money back for FLOWERS they never delivered. They should be shut down. FRAUD. I ordered flowers 3 days ago. They were not delivered on the day they were supposed to be. I called and complained and they told me the flowers were on the truck. Ha..no flowers 2 days in a row. I demanded a refund. They hung up. HORRIBLE company that you should have nothing to do with ever. Don't make my mistake and trust them. They are fraudulent and terrible.
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ID
#313129 Review #313129 is a subjective opinion of poster.
Product
From You Flowers Flowers

DON'T USE FROM YOU FLOWERS!!!!!!!!!

My mother in law was not having such a great day, so I decided to send her some flowers to cheer her day up. Flowers were never delivered. Getting close to the end of the day and still no flowers i decided to call. Called numerous times they said they couldn't get a hold of the local florist that was supposed to be making this delivery, that they had left them a message and would notify me as soon as they heard back. NOTHING!! Today I called and they said the exact same thing, like they're reading it off of a paper, all rehearsed. Said they'd give me a $10 upgrade and a note of apology...TOMORROW!?!? =/
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ID
#312737 Review #312737 is a subjective opinion of poster.
Product
From You Flowers Flowers
Stay away from this company. STay, stay away from From You Flowers. Their service is very poor: They just can't deliever and they won't tell you they can't deliever!! From You Flowers claims that it was rated "Best overall quality and price" by CNBC 2010,...
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3 comments
Anonymous
#494894

So here is how FYF operates: you call them, they take your money and then on the day of delivery or the day before, they start calling local florists trying to get your order filled for less money than you paid. Most local florists won't fill orders any more for FYF.

So, your order goes unfilled or gets filled by the crappiest florist in town, the only one desperate enough to take the order. As a former owner of a successful flower business (I am retired) take my advice and NEVER shop with these outfits. Find a real florist in the area you need your flowers delivered and make certain they will handle the order themselves. Order directly.

Remember, since places like FYF don't really fill orders, they'll be dealing with the same florists you will be dealing with.

Only difference is the price you pay the florist is the price value to which your order shall be filled. It makes a difference

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ID
#312707 Review #312707 is a subjective opinion of poster.
Product
From You Flowers Arrangement

From You Flowers - Poor Service and Incomplete

Flowers were delivered two days late. I had to email and call repeatedly. I negotiated a 30% refund and apology note to be with the flowers. Neither have been done. The company called me the morning they were to be delivered to add more flowers but did not deliver them that day. The company did not offer refund but I had to negotiate it and I had to contact them. I did receive an email asking if they were delivered by no follow up. Not happy with this company. They were for my mom's birthday which made it bad.
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ID
#311979 Review #311979 is a subjective opinion of poster.
Service
From You Flowers Delivery Service

From You Flowers - FromYouFlowers Screws up & Lies about it

I wish I'd found this site before yesterday afternoon, when I ordered/paid for a bouquet to be delivered to my little brother for opening night (tonight) of a musical back East (I'm in LA.) Did the (30$) order online but couldn't find the delivery charge info on the site at all, so I called for an explanation when the card wants to charge my paypal $45. Yada-yada-yada, I get guarantees up the ying-yang that he'll get it before 5:00 ET. I hadn't heard from my Brother by 5pm his time, so I called FromYouFlowers (should be called F*@kYouFlowers!) and the girl says "Georgette tried to reach you 40 minutes ago [which would be 30 minutes before they "guaranteed" to have delivered the flowers] to say we couldn't find a florist to complete the order." WTF?! A simple bouquet?! When there are 14 florists in the same little town as the Theater?! I told her no one called or emailed -- my cell shows anyone who even hangs up without leaving a message -- her "Georgette" report was pure lies! "Then get someone local to go buy a Ralph's bouquet and deliver it! This is unacceptable!" All she could do was repeat "I'm sorry" from some cubicle and say "no" to everything I suggested to make it happen... it was already 5:15 back East, I started dialing local flower shops while she put me on hold forever, but they were either answered by out-of-state services (the first two) or closed at 5:00 (the next three.) When FYF.com put a "supervisor" on the line, all she could do was repeat that she understood. And when I demanded a refund to my paypal account, she hung up on me! If CNBC, whose big recommendation quote as "best value" plastered all over the FYF.com site ever saw these complaints, they'd demand their name be disassociated with these crooks... So now I have to open a CHARGE BACK (I'm filing FRAUD) with paypal and it'll be a mess just trying to get my money back -- ugh! So-so-so sorry I didn't see this site first -- PS -- I think my little brother did get SOME flowers... because after frantic calls to the Theater (the show was starting in less tha 2 hours so the box office didn't pick up for several tries) and calls to their suggestion (who was closed) and calls to 5 othe rGoogled Florists in the area -- I found owner Doug, of Johnston's Flower World in Vero Beach FL -- told him my story, and although everyone was gone and the shop was closed, he kindly helped me out -- built a bouquet, wrote my goofy card to my brother from the family, and would deliver it himself... Thanks Doug! MORAL OF THE STORY -- SHOP LOCAL. They're the only ones who care.
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3 comments
Anonymous
#494897

:upset

What Dianne said is true. I'm glad you discovered that real florists DO care. Way to go Doug!

Anonymous
#473275

Sorry you had to encounter such a horrible ordeal to order flowers for such a special occasion. FYF is just a middle man, not a real florist. You learned your lesson...always be sure you are ordering from a REAL florist located in the town you want the order delivered to.

Anonymous
#473274

Sorry you had to encounter such a horrible ordeal to order flowers for such a special occasion. FYF is just a middle man, not a real florist. You learned your lesson...always be sure you are ordering from a REAL florist located in the town you want the order delivered to.

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ID
#311705 Review #311705 is a subjective opinion of poster.