Latest review first
FromYouFlowers.com just made Valentine's Day 2012 a nightmare! I ordered balloons and chocolates on the 13th, and paid extra to have it arrive today before NOON. It wasn't even necessary to pay extra, because their website advertises that they do SAME-DAY...Read more
From You Flowers in Dallas, Texas - Promised delivery my foot!
Placed an order with From you flowers.com at about 1030 on Feb 13th, was gauranteed delivery by 5 pm on the 14th, not sure if there is a time clock on this posting but, it's currently 10 min to 6 pm. Guess what, no flowers! It takes a minimum of 30 minutes to speak with someone and when you do, they can't tell you anything! I emailed customer service three times and still have not gotten a response, the first email was at 245 pm today. Boycott them as much as possible! I will never order from fromyouflowers.com nor will I ever recommend it someone-not even my worst enemy!
I ordered flowers to be delivered on february 13th, and they never got delivered. I thought I was being smart by ordering them to arrive the day before Valentine's, to avoid a situation exactly like this where stuff gets confused on a crazy day. Like a good...Read more
The flower arrangement was put in the corner of my front porch in the freezing cold for many hours, even though it came from a local florist one 10th of a mile from my house and I was home at least three hours before the store closed. The roses were puny, wilted and a...Read more
***** DO NOT USE THIS COMPANY**** WE ORDERED FLOWERS FOR A MEMBER OF THE FAMILY FUNERAL..IT NEVER ARRIVED..THEY SAY THE FLORIST SAID THEY DELIVERED THE DAY BEFORE TO THE CHURCH..THE CHURCH NEVER GOT THEM..THE COMPANY IS NOW SAYING ALL THESE EXCUSES AND WOULD NOT GIVE...Read more
From You Flowers in El Paso, Texas - Never sent the flowers.
These clowns haven't sent the flowers I ordered, trying to get them to email you back is a feat in itself, and because I'm in Afghanistan, I can't call to actually try to talk to someone. Why? These people are not an actual florist. Had I read the about us, I would have noticed that they are only affiliated with florists around the world. The only thing they can do is take your order, and THEN call the local florist to wherever you were going to have them delivered to, and make an order on your behalf.... pocketing a little bit for their own costs and charging you more than the flowers at the local florist would charge. So they cannot gaurentee anything. They dont know anything if the local florists are swamped, or got lost, or haven't gotten around to it yet. They cannot gaurentee same day delivery, they can't even gaurentee delivery at all. You would be better off calling a buddy and having him do it all for you. Having a friend call for me since I am deployed over here, when asking for my money back, they said they would have to talk to the local florist first and find out what is going on before they can cancel the order. Save yourself the time and trouble and google the city your delivering to and try to find a florist that way. Don't look for the big names.
From You Flowers - THEY TOOK THEM BACK!
Ordered a plant with flowers to be delivered to my daughter on her first day at her new job. When they didn't arrive I called the next morning to find out what had happened. Since they weren't able to get in touch with the florist that early in the morning, they promised to call back. Almost two hours later I received an email stating the florist had tried to but the door was locked. (It's NYC people - they have a buzz in system like half of the city does.) I emailed them back - please have a supervisor call me. Half hour later another email - sorry for the inconvenience! So now I call them again and ask for a supervisor. But the young lady assured me that she could help. After some discussion she told me that the plant had already been delivered and then offered me a $10 gift card good on my NEXT purchase (did she really think I would order again?) After saying no to the gift card - I want my money back she said "fine but we have to take the plant back". I told her to do what she felt was necessary and then later found out that the plant was just being delivered while I was on the phone. My daughter did see the plant for approximately 5 minutes before it was picked up again. Needless to say I won't be doing business with them in the future. Beware!
From You Flowers in Salt Lake City, Utah - From you is an Order Harvester
This company is not a florist. They sit in offices in Old Saybrook CT, and masquerade around as a florist, but instead take your order, charge you a huge service charge for doing it, and you end up paying $75.00 for an order that they will call your local florist to fill for $50.00, thus keeping an extra $25.00 in their pocket. Call a local florist in the town you want to send flowers to, do not even cosnider this place. They have no flowers in their establishment, but instead sit and work the interent pictures leading everyone to believe they are a florist.
From You Flowers in Greenville, South Carolina - FLOWER DELIVERY PROBLEMS
I too learned the hard way. From You Flowers did not deliver as promised. Lesson learned is that they are not a Florist. They are a call center, as are many of the big name flower sellers. Double check before you order your flowers that the company you are using is a REAL FLORIST. It's not an easy task as there are lots of middlemen who take your money and call a florist for you.But dig through the weeds and I call a real brick and mortar florist, at least you are talking to the people who will be making and delivering your flowers.
I ordered a floral arrangement from fromyouflowers.com for my daugher 24 hours in advance to be delivered to her place of business for her 25th birthday. I was even told by "Roxanne" that the arrangement could go out that day but of course that was not necessary. I...Read more
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