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From You Flowers in Norwalk, Connecticut - For You Flowers failed to deliver a birthday gift on time.
I ordered a gift of cupcake mix and wine to be delivered on 3/20/12. I paid an additional $32.95 for next day delivery. The recipient was not at home when they tried to deliver the gift, so it was not delivered. When I called For You Flowers they still could not guarantee that the delivery would be made today, even with my instructions to leave it at the door. The recipient will be going out of town on 3/22 which adds an additional glitch. They attempted to give me a $15 gift card but I declined as I will never do business with them again. Eventually they gave me 10 percent off my order, a far cry from the additional service charge that I originally paid.
From you flowers...delivered late and wrong product
I ordered a bouquet and balloon for my best friends birthday, paid the fee to deliver it before noon the next day. By 2pm the order wasnt delivered. I called, they said they tried and that they called the number listed (I confirmed with the front desk no flowers arrived and no call was received). They said they would deliver it by that evening to her home address. I receive a call in the evening that it wasnt delivered. I call cust.serv again and they guarantee to deliver it by noon the following day. My friend didnt receive her arrangement until almost 3 pm and it was completely the wrong order. Instead of the flower bouquet they sent her a plant (she hates plants!). I call the company and they offer to redeliver the next day but she would have to return the incorrect item. They will refund 15% but its all too little too late. Do not use this terrible service.
From You Flowers in Kirkland, Washington - Should have read these first before ordering.
I am fit to be tied. I got an email about their services and thought I'd give them a shot so I ordered flowers for my mother's 79th birthday to be delivered on Tuesday, March 13th. I've never had trouble with any other on-line florist. I even paid extra to ensure they would arrive. As of today, March 15th - still no delivery, no word - crickets. This company is a sham and should be ashamed to be in business. This was my first experience and I guarantee you it will be the absolute last. And I'll be sure to tell everyone I know about this *** company and how they conduct business.
nearly week late delivery, false claims/excuses, completely wrong product delivered first and partially correct product delivered 2nd time On 3/8 I placed ordered for promised delivery on 3/9. This never occurred so I called and it was reported to me that the florist...Read more
Wish I had read these reviews before I used this company. Placed my order early in the week for Sunday delivery. Received email order confirmation confirming Sunday delivery. Early Sunday morning I received an email confirming that flowers had been delivered as...Read more
I ordered flowers for a friends birthday and entered all the information including phone numbers they could reach me on if there were any questions. They called 1 number at the end of the day and asked me to call back. When I got the message I called and they told me...Read more
Did not deliver flowers to relatives funeral!!!!!!!! We ordered 2 funeral arrangements from this company in plenty of time to be sent. A couple hours prior to the ceremony we received a call that the arrangements could not be delivered! We were sent an e-mail that they...Read more
I've ordered flowers from these guys several times, but the last two orders have been AWFUL. In February after Valentines day, I tried to send my parents a fruit basket for their anniversary. Instead of getting that they were given a cheap vase of flowers that...Read more
FROM YOU FLOWERS over promises, under delivers and very unreliable!
NEVER EVER use From You Flowers! My order was supposed to be delivered to my friend for her birthday but it never arrived! No one would have even informed me! After several emails, the reason they gave me is because the florists didn't have the right flowers to make the arrangement I selected. WTF?? Call or email me, I would have changed it! They offered to upgrade my bouquet with an apology, plus a morning delivery the next day. The next day comes, heard nothing. 6PM rolls around and still nothing. Finally delivered almost 7PM, 2 days later. And this was after several emails and phone calls!! The last time I spoke to someone, they said sorry but the florist was busy. This company is a JOKE! I wanted to make someone's day, but because of From You Flowers, I had a very stressful 2 days. DO NOT USE THEM!
From You Flowers in Minneapolis, Minnesota - Actual product nothing like the one I thought I was buying
I bought the "All Orange for You" boquest to be delivered to a friend after her knee surgery, specifically because it is all orange. At first their communication was very good. They contacted me saying the local florist did not have the exact orage roses pictured, but would be replaced with a similar orange rose, fine. Then they contacted me saying the flowers could not be delivered on the day I wanted, but the day after, fine. My friend then texted me telling me thank you for the flowers. I asked her to send me a picture of them, I was curious about the orange roses. Turns out, NOTHING about the boquest was orange. It had red roses, yellow lilies and WHITE DAISIES, where the heck did the daisies come from?! It also had a tall, thin, CLEAR vase, not orange at all. Luckily my friend didn't know that it was supposed to be orange, so she wasn't dissapointed. I then called customer service to complain and they said that I did get my money's worth of flowers- roses and lilies...I explained that that is not the point, I didn't get my money's worth of anything because it wasn't what I ordered at all! I asked for my money back and they said in order to do that, my friend would have to give the flowers back!!! I settled for a voucher towards a future purchase, but that wasn't even for the full value of the purchase price.
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