Submit ›
or
1.6 Based on 430 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Website 15
    • Ease of ordering 9
    • Company responded to complaint 6
  • Customers don't like
    • Failed delivery 48
    • Lack of customer service 41
    • Misrepresentation 31
Advanced
search
loading...
More Less

My first order was a great success. My most recent Same Day delivery still has not arrived. I have not received a returned email and when I call no one answers.

Add comment

Being nice does not always get the job done , being efficient does and they were not. They made an error in my order and my card was charged twice , they delivered the wrong times (who ever was the 3rd party) , they charged me for two balloons and their person only received one. Have I not ask for a picture of the order I had delivered to the person I sent it , I wLd hve never known that they sent happy birthdays mum instead of thank you... Read more

Was this review helpful? 0 0

This has to be the biggest rip-off flower company ever. They charged me $90 for the crappiest flowers. When I complained to them this what they told me: "Thank you for contacting From You Flowers. We have received your message expressing your dissatisfaction with the arrangement received. All items are subject to slight substitution according to local availability and season as stated in the product's delivery information on our website. This... Read more

Was this review helpful? 0 0

I had the worse experience, and the customer services was horrible. Order from them once (the order was not up to part) called to get a refund, I received a store credit. I was willing to give them a second chance and see if they were a decent company. I placed a second order, it was delivered on time but it was wrong. I order a bouquet of flowers and no base, my recipient received a base with 2 flower! 2 flowers... I was so upset, I called and... Read more

Was this review helpful? 0 0

I ordered an arrangement that was 129.00 for my fathers funeral service. I did not get what I ordered what I did get was one of the cheaper 60.00 sprays, My arrangement was supposed to be roses and carnations the cheap spray I received had daisies that were missing most of their petals, a few lilies some were wilted and some stock flowers. CHEAP flowers pretty much. I contacted customer service who offered me a 15% off coupon, Seriously!? I told... Read more

Was this review helpful? 0 0

From You Flowers is not an actual florist! They take your order, and your money and call a local florist in that area! And then out of the $75 you paid they only give the florist half to do the arrangement! That's why they never look filled to order! AND honestly MOST ALL florist avoid taking orders from them!!!! So they end up calling every shop all day in that area multiple times just trying to find someone to take the order, and some times... Read more

Was this review helpful? 0 0

Ordered flowers April 11 for my sister in clearwater. It should have been delivered before 5 at her place of business. Our father just had quadruple bypass. So we wanted it special. After receiving standard b-day cards we knew she would love them but they didnt arrive. Now they will upgrade with two balloons. They lied! Said they delived when they absoutely did not! I called everyday and they had to read through all the problems. At this 1 hr... Read more

Was this review helpful? 0 0

I can't begin to express how very disappointed I am with the company. After the passing of a family member, I was entrusted with ordering flowers for the funeral. I ordered them online, from From You Flowers, even paying extra to ensure they were delivered before the scheduled funeral time. The flowers NEVER ARRIVED! To make matters worse, they sent a delivery confirmation...... I tried calling over and over, only getting an actual person on the... Read more

Was this review helpful? 0 0

I ordered from from you flowers a bouquet for my mother's birthday. I just want to say this experience was not what I expected. I was notified the day of delivery that I was not going to receive them. I was giving some lame excuse that it was a holiday, it was a sunday, just a sunday. Not a holiday. Since they failed to deliver my flowers when they were supposed to, the lady on the phone told me I would get an upgrade. I was still upset but... Read more

Was this review helpful? 0 0

I ordered a beautiful Italian meat basket and had I not visited the person I purchased this for the next day, I wouldn't have known they received an entirely wrong gift basket. I emailed From You Flowers asking to refund me the overage and they did almost immediately. Because of this, I would use them again. Customer service is unrivaled.

Add comment
Did not find what you were looking for?
 
×
You are reading about From You Flowers.
Filing a new complaint about
×