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1.6 Based on 420 reviews
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  • Customers like
    • Website 15
    • Ease of ordering 9
    • Company responded to complaint 6
  • Customers don't like
    • Failed delivery 48
    • Lack of customer service 41
    • Misrepresentation 31
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Don't order flowers from here unless you want to end up screaming for hours. I placed an order for same day flowers at 11 am and confirmed everything. I had a voicemail at 4 pm asking me to please call them regarding my order. After a 15 minute wait in hold music and annoying sales pitches I got this IDIIIIIOTTTT customer service agent. I told him that they left a VM and what was up with my order. He casually tells me that they can't get me... Read more

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This company is a joke. I wish I would have read reviews before I wasted my time. I ordered flowers to be delivered Monday. Monday night they call me and say the address is wrong (it is correct). Tuesday still no delivery the driver is having problems finding the address. Called Wednesday to check on status driver is still having a issue with finding the address. I am not sure how the driver can't find the address. If you have a GPS it will... Read more

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I placed an order on 3/5 to arrive by 3/10 for Grandma's birthday. Almost a month later, I get a message from Grandpa chastising us for forgetting Grandma's birthday. Even though they sent an email confirmation that the flowers were delivered, they were not. I called From You Flowers, spent about 30 minutes on the phone. I was initially offered that they would resend the bouquet and give me half my money back. Umm...no....we look like jerks for... Read more

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Just want to follow up to my phone call today checking on the status of my wife's birthday flower delivery. In my order I requested expedited delivery by noon. I waited till after 1pm to hear from her about receiving them. I called you guys, the rep had to call the florist you sent the order too. She didn't get the flowers till almost 2 pm. I had planned to order more flowers from you in the next couple weeks for another birthday & wedding... Read more

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I must admit they did get the arrangement delivered the same day. They charged extra for that and the service fee is not revealed until check out. It was a sad looking arrangement that was not at all what was pictured on their website. Not even close. I should have called a local florist and had them do it directly. The cost of the arrangement I ordered was high and quality of the arrangement that was delivered was poor. Misrepresented what was... Read more

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I ordered 2 white spray flowers for my daughter's father funeral on March 30,2106 2 of the same flowers for 176.00 only one flower made it to the funeral customer service is a joke they lie and send you emails about the flower being delivered when it wasn't this is the worst company I have ever did business with now I have to wait to see if I can get my money back the better business bureau need to shut this company down there deceitful bad... Read more

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Horrible customer service, they do not honor their own satisfaction guarantee! I placed 3 orders with them in 4 days. The first two went well, even though it was way over priced. I love the people I sent them too so it was no big deal. Today, however, I tried to use my 'credit' and they jack the prices back up so you don't save anything! I emailed them immediately about this and to my surprise they told me they could not help me but to keep them... Read more

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From You Flowers - DONT WASTE YOUR MONEY!
1 of 2

The flowers delivered looked like a $10 2 day old arrangement from walmart! I paid $62 for junk! I sent them a picture and requested a replacement be sent. They actually asked me if I could return the first delivery first?? My mom is alone in a hospital room and they wanted her to take them down to the front desk! I refused to have her do this and demanded a new arrangement. The new arrangement arrived after 6pm and was not any better. Neither... Read more

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This company is such a waste of money! The first time I ordered from them, I ordered three days ahead of delivery date and they still were a day late. After numerous emails offering discounts and an apology from them, I decided to try them again. Bad decision on my part! They Failed to come thru on promised delivery date even with a three day gap from when I ordered and was charged immediately. They sure are quick to charge your credit card, but... Read more

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Their site said that If I paid extra they would guarantee delivery of an Easter Basket. When I placed my order this morning the web site said they would deliver my order today but 4.5 hours later they called to say they were too busy and could not deliver until Monday. Now it is too late in the day for me to order from anywhere else in time for Easter. It is sad that you cannot trust them to keep their word and to disappoint my grandchildren... Read more

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