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  • Customers like
    • Website 14
    • Ease of ordering 9
    • Company responded to complaint 6
  • Customers don't like
    • Failed delivery 47
    • Lack of customer service 38
    • Misrepresentation 30

I ordered flowers on a Friday to be delivered the following day, Saturday for a 21st Birthday! Ordered on line and charged it on my credit card with a weekend fee of $12.99 and handling fee of $14.99! Total order was $86.76 and the order was not delivered. I called the florist around 2pm San Diego time and was told by Ramon that UPS will pick the shipment by 3pm and deliver by 8pm! The order was... Read more

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I made a purchase for my girlfriends birthday and they weren't delivered and no one answers the phone Add comment

I could not be more happy with the service! They did fail to deliver the same day. But they made up for it by sending out a very large beautiful display of flowers to my girl friend! It shocked her co workers. The talk around her building was my Husband would never do that for me. Made me look like a rock star! I have done several flower deliveries and I have to say out of all the services this... Read more

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I ordered a large display of flowers through and they never arrived. I can not tell you how disappointed I am that we did not have the main flower display for my mothers funeral. All I got from the company was an email saying "please accept our apologies, and feel free to contact us if we can be of further assistance." Really?? I am not planning on burying my Mother again.... Read more

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Ordered balloons to be delivered to husband for his birthday needed them there before noon paid extra for early delivery and they never showed up! They emailed me saying I canceled order then again saying husband canceled delivery! Neither of which was true! Finally after being in hold 15 minutes I demanded my money back! And their lack of caring and wanting to make me happy by explaining the... Read more

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I ordered a special arrangement for my daughter's birthday. "It's Your Birthday Cake" floral arrangement. They were delivered THREE days early when I requested the correct date! The arrangement was very poorly made and was definitely NOT the premium level I selected. The flowers had no symmetrical cake design. The example showed ruffled lace on the cake plate. No lace and it was a cheap plastic... Read more

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I wish I had read some of these reviews before I ordered! We needed to send flowers as quickly as we could have From You Flowers had a GUARANTEE of same day delivery, for which one pays extra. Bottom line - no flowers, no car, no email, no nothing. When I emailed them for an explanation, I got a wishy washy 'accept our apologies' and expect delivery the next day. So their 100% "Satisfaction... Read more

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First they called the recepient to say they would be LATE and there went the surprise ... The n they NEVER SHOwed ! Do not buy from them Scam scam scam Add comment

I spent over $60.00 for a cake made from flowers to be delivered to my daughter on her 30th birthday. Instead she received a cheap glass jar with flowers stuck inside and some cheap red and blue ribbon tied to it. I was already sad not to be with her on such a big day but this made it even worse to have an ordinary cheap looking order of flowers delivered. Why this site bothered to offer a... Read more

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from you flowers is not a florist, they are an answering service that takes your order, upcharges and then sends your order to a florist with a discounted price and expects the florist to fill for less than the value. Don't ever use unless you are calling an actual local florist. You can tell because they will have there actual address on the website for the town in which they are located. Always... Read more

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