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  • Customers like
    • Website12
    • Company responded to complaint6
    • Ease of ordering5
  • Customers don't like
    • Failed delivery43
    • Lack of customer service36
    • Misrepresentation29

  • Apr 17
  • Flowers / Florist
  • Flowers
  • 24
  • REVIEW RATING 3/5

The flowers I ordered were not delivered on time, therefore no one was home to receive them. The rude delivery guy calls me and informs me he would not return back to the drop off house and left my flowers on the doorstep. My order was outside for four hours. I also didn't receive my full purchase. I purchased balloons as well, which never got sent, and to top it off, the flowers I received... Read more

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  • Apr 16
  • Flowers / Florist
  • Houston, Texas
  • Birthday Flowers
  • 27
  • REVIEW RATING 4/5

I ordered flowers for my daughters BD the day before 4/15/15 I had to e-mail the Co. only to find out that the order wasn't placed until I inquired on 4/16/15, her BD When I ordered it stated that flowers would be delivered before noon the next day now on her actual BD they are saying before 5:00pm. Really that is at the end of the work day and her BD. I will not use this Co/website ever again.... Read more

Was this review helpful? 1 0

  • Apr 16
  • Funerals
  • Rohnert Park, California
  • Funeral Flowers
  • 43
  • REVIEW RATING 4/5

Ordered almost $300 in flowers for a funeral. Agreement was that flowers would be delivered no later than 1pm on day of funeral. funeral started at 1:45-no flowers. Call placed to determine what happened, I am still waiting for a call back to let me know...1 week later!!! During the funeral service at 2:05 p.m., 20 minutes into the service with grieving family members and pastor in full... Read more

Was this review helpful? 2 0

  • Apr 14
  • Flowers / Florist
  • Flowers
  • 35
  • REVIEW RATING 4/5

My order was supposed to be delivered expedited and before noon the next day. Of course i get a call after lunch. Rep said they can't deliver since service is ongoing. Apparently florist was confused because deceased person's name is not on card. Obviously, the deceased can not be the recipient. I told them to update their site to include the deceased name so they can deliver appropriately. Then,... Read more

Was this review helpful? 1 0

This arrangement was delivered to the wrong address. My nephew got it late by the time someone in the neighborhood redelivered it to the right address. Will never order from them again. Add comment

  • Apr 12
  • Flowers / Florist
  • Houston, Texas
  • Funeral Flowers
  • 77
  • REVIEW RATING 5/5

I ordered a spray and a floral arrangement for a memorial service. From ypu flowers sent it to two different florists. Both were not delivered by noon. The spray was supposed to be a deluxe. The flowers were skimpy wilting and drooping. The white roses had already turned brown. The lilies in the arrangement that arrived at 8:00 pm haven't evened bloomed. Both did not look like the picture and... Read more

Was this review helpful? 1 0

  • Apr 11
  • Funerals
  • Saint Paul, Minnesota
  • Sympathy Basket
  • 36
  • REVIEW RATING 4/5

I was looking for a Sympathy basket to send to my friends memorial service - I wanted a plant that would continue to live after the service. I found a beautiful basket on fromyouflowers.com that had live plants, and fresh cut flowers. I thought it would be perfect! I placed my order and noticed in the delivery section that it 'guaranteed delivery by 1200 pm". I called the 1-800 number, and sat on... Read more

Was this review helpful? 1 0

Misrepresentation order was not exactly what I ask for misleading and fraudulent Add comment

I ordered a $60.00 dollar order and was given a different ordered what I ordered was misleading and consider false advertisement this place is a total rip off Add comment

  • Apr 09
  • Flowers / Florist
  • Florence, Kentucky
  • Roses
  • 1
  • 1
  • 42
  • REVIEW RATING 4/5

Matt Royka.s order was for Sweet Devotion for $39.99 plus extra charges for Happy Birthday balloon and same day delivery. I just sent a complaint a few minutes ago but I did not have accurate amount which was probably over $50.00. I just want to make sure that he got his refund. She lied as she told me he would get refund from FTD. I called FTD and they said they had no order. She also lied... Read more

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