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  • Customers like
    • Website 15
    • Ease of ordering 9
    • Company responded to complaint 6
  • Customers don't like
    • Failed delivery 48
    • Lack of customer service 40
    • Misrepresentation 30

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From You Flowers - Not even close.
1 of 2

I ordered my sister in law flower's. I understand some slight changes would happen thats normal but seriously. The pretty pink bouquet was what we ordered was suppose to be full of color very little greenery and a pink bow. The other picture with all the greenery was what was sent and a day late. Not happy. And this was suppose to be upgraded because it wasn't delieverd when it was suppose to be. I feel like it was downgraded. Read more

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Well embarrassed to admit I didn't google reviews first. after submitting my order I decided to take a look, bad bad news and worse still - it is all is coming true. no flowers were delivered today. they responded they can't find a florist ( bad sign as well - no florist wants to work with them) they also offered to call and apologize directly to the person, which I will call that bluff. We'll see if they do. They also offered an upgrade,... Read more

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They did not deliver them on the date I requested and I had to call the company several times to get my order delivered and then they were suppose to upgrade the order for all the trouble. When my friend finally got her flowers they were not at all what I ordered and definitely was not upgraded. I was totally embarrassed by what she received. The company just gave me $4.80 credit the first time I called. When I called them and told them how... Read more

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I had a similar experience. Ordered two sympathy flower arraignments totaling $123 on 1-23-16 paid extra for a Sunday delivery out of state. Two days passed with no delivery called customer was told the florist had delivered to an address, I had to argue and tell him no the flowers were not delivered. Finally gentleman tells me will make sure delivery will be changed to a direct delivery at the funeral home by 10 am the next day.....again the... Read more

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The flowers that I ordered as a birthday surprise for my daughter didn't look at all like what I ordered. Not even the same colors as what's shown in the arrangement and they even used different flowers. On top of that all the roses were already fully open as if the arrangement was days old, not fresh. Very very disappointed. I took pictures and customer service said all items are subject to "slight" substitutions and variations but it was like... Read more

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Good Morning to All Please do not use this company for anything. I requested flowers for my mothers 75th Birthday to be delievery to her home. I payed an extra fee to have it delivery that day. The company stated it would be delivery in four hours, 8 hours went by and no call from my mother stating she loved the flowers so I called and asked her If any one has been by to see her her reply no one why. So I had to call the company back and find... Read more

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Ordered flowers for a funeral, guaranteed same day delivery and paid the extra 4.99 to guarantee same day within 4 hours. This company blew off same day service and planned instead to deliver the flowers after the funeral was over the following day. I would never have ordered from them without being promised 4 hour same day delivery. There are no do overs for funerals and missing it as a result of their complete ineptitude is beyond... Read more

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I ordered from Fromyouflowers.com for my daughter's 21st birthday and so glad my daughter wasn't home at the time because I ordered a premium florist bouquet and they brought me about 5 flowers in a tiny 6 inch vase and a 4 inch teddy bear (20 bucks!) I sent the delivery person away ! And directly ordered from FTD ! I ordered a huge bouquet for only 75! Don't use from you flowers ! From a military mom Read more

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Hello, I ordered 2 bouquets this morning and paid over $100 for some wilted flowers and bouquets look plain and boring. One of the bouquets did not come with a bow and had so much greenery you could not see the flowers as shown on picture. I understand that I did not order the deluxe however it is not worth the money I paid. One of the bouquets was for a counselor who lost her life long pet last night and I feel horrible giving her dead flowers... Read more

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I wish that I had read some reviews before ordering from "From You Flowers". I ordered a premium plant dish and spent 55.00. The plant that was delivered was in a really cheap basket and at least a quarter of the size of what I ordered! I could have bought a plant basket similar to the one delivered for about 9.99 at a grocery store florist! I am extremely disappointed. When I called to complain they offered me a 20.00 gift certificate. ... Read more

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