From You Flowers Complaints and Reviews

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From You Flowers
Main address: 455 Boston Post Rd, Suite 6 06475 Old Saybrook CT
888-654-5144, , wecare@fromyouflowers.com
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  • Nov 02, 2013
  • Flowers / Florist
  • Buckeye, Arizona
  • Undelivered Flowers
  • 19

Not sure why this company is still in business but they missed my wife's birthday even though the credit card was run through. I'm upset that this company cant get their sh&t together. They said that day 2 they will try it again. What a joke, you can only screw up in a 24 hr period, what is Management doing? It's like the keystone Cops - not sure what is going on should be the title of this... Read more

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  • Oct 31, 2013
  • Flowers / Florist
  • Chicago, Illinois
  • Bad Flowers
  • 1
  • 1
  • 28

I called "From You Flowers" to let them know, I picked up my flowers from the dry cleaners next door to my bldg. and the flowers were completely wilted. The flowers had been ordered and delivered as a surprise from my husband on the 25th of October. I picked up the delivery on the 31st of October. I had no idea flowers were in the parcel. Of course, my husband didn't mention..."hence the... Read more

Was this review helpful? 0 4

     

  • Oct 30, 2013
  • Flowers / Florist
  • Concord, New Hampshire
  • Poor Service
  • 35

I bought one premium bouquet and one deluxe bouquet to be delivered to the same office. One to my friend and one to my partner. The pictures on the web site clearly show a dozen roses in both bouquets for the deluxe version. It clearly says that deluxe should look like the picture provided and premium should have more buds then shown. Both bouquets that were delivered only had 6 roses each! A... Read more

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  • Oct 28, 2013
  • Flowers / Florist
  • Flowers Delivery Service
  • 13

Oh my goodness, first time ordering from “from you flowers” ordered flowers to be delivered to a funeral home. They called left a message the day of the funereal AFTER it was over to let me know that they did not make the delivery and did I have another address to deliver it to, I updated the delivery and they said that they would let me know once they made the deliver, they have never... Read more

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  • Oct 28, 2013
  • Flowers / Florist
  • Funeral Flower Arrangement
  • 1
  • 1
  • 11

I ordered a funeral flower arrangement 4 days before the funeral and even paid an additional $5 to have the order expedited. I received a call the DAY OF the funeral informing me that my order had not been processed. They did offer to send the arrangement to a home address, but seeing how it was meant for a gravesite, I felt that would be in poor taste. They did give me a full refund, but I... Read more

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  • Oct 10, 2013
  • Flowers / Florist
  • Flowers Delivery
  • 21

I paid extra for same-day delivery, the bouquet was delivered the next day. They lied on the phone and made empty promises, that they would add a box of chocolate to the bouquet, the box of chocolates was never delivered. They blatantly lied again that it had been. They lied that they had emailed me a $20 gift certificate, I never got that email, although I receive ads and promotions from them... Read more

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  • Oct 01, 2013
  • Flowers / Florist
  • Not Delivered Order
  • 27

I ordered flowers two days before a funeral and paid extra for same day delivery. I called the morning of the funeral when I saw no flowers. FromYouFlowers had never reached their local florist or confirmed that the order would be filled. While on the phone with their representative, I asked them to please go to another florist and fill the order with anything available that was appropriate... Read more

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  • Sep 30, 2013
  • Flowers / Florist
  • From You Flowers Complaint
  • 3
  • 3
  • 71
From You Flowers - Incorrect flowers & really ugly bouquet
1 of 2

I had ordered 3 bouquets going to 3 different people over $160.00. One person send me a picture of their flowers going to Arroyo Grande, CA. It was the ugliest flower arraingement I had ever seen. I was embaressed. I complained and was told I would be given a credit(I thought on my credit card). What I was actually given was a credit of $12.19 with them to use within 15 days. This was on a... Read more

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  • Sep 28, 2013
  • Flowers / Florist
  • Rockmart, Georgia
  • Flower Delivery
  • 6

I ordered flowers from this company twice in 10 days,both times the deliveries were late.They provided compensation but the point is they say on their website you can pick a date or deliver the same day (for which they charge an additional fee)and claim to deliver "by 6:00pm"what a lie,based on my two attempts to use them.If you need a time sensitive delivery,look elsewhere.They should be forced... Read more

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  • Sep 21, 2013
  • Flowers / Florist
  • Not Delivered Order
  • 41

Never ever use this company. Their slogan is 100% satisfaction guaranteed. What they don’t tell you is that if your flowers is not delivered but you get a refund, it is 100% satisfaction to them. I ordered flowers to be delivered well in advance on a Saturday. It is to be delivered by 6pm that day. At 4pm, I started calling to check the status of the order. Every time I called, FromYouFlowers... Read more

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