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  • Customers like
    • Website13
    • Company responded to complaint6
    • Ease of ordering6
  • Customers don't like
    • Failed delivery44
    • Lack of customer service37
    • Misrepresentation30

  • May 10
  • Flowers / Florist
  • Barnegat Township, New Jersey
  • Mothers Day Flowers
  • 34
  • REVIEW RATING 4/5

Placed two orders for Mother's Day to be delivered on sat or Sunday... Here it is Sunday night not one order delivered and when I called they said oh sorry we can't get in touch with the florist they must be out delivering flowers but I received two emails saying my orders were delivered Saturday... When I asked what I was suppose to do because Mother's Day is almost over and my mother and... Read more

Was this review helpful? 1 0

  • May 10
  • Flowers / Florist
  • New York, New York
  • Mothers Day Flowers
  • 1
  • 1
  • 32
  • REVIEW RATING 4/5

I placed an order for Mother's Day for my wife to be delivered on Saturday may 9th. The day came and went and no flowers. I called three times to find out where my delivery was with no avail. The same story of" the florist is extremely busy during this time" is what I was told every single time. Ridiculous. To make matters worse, I made the delivery as a delivery from my 4 yr old daughter to her... Read more

Was this review helpful? 1 0

Put order on Friday before noon. Sad they would be delivered Saturday. Was not delivered that day.Sad they would be be delivered next day. To late , Mother's Day has already past. Same day delivery. Wrong. AND YOU PAY FOR SAME DAY TO BE DELIEVERED. REP OFF. Add comment

  • May 10
  • Flowers / Florist
  • Old Saybrook, Connecticut
  • Mothers Day Gift
  • 77
  • REVIEW RATING 4/5

My order, scheduled to be delivered on the Friday before Mother's Day, never arrived. I had no idea that my Mother-In-Law did not receive her gift. I called From You Flowers and was put on hold, only to be hung up on after almost 20 minutes, never getting to speak to a representative. When I emailed them, I was told that my order will be delivered FIVE DAYS after original delivery date---3 days... Read more

Was this review helpful? 1 1

  • May 10
  • Flowers / Florist
  • Prairie Grove, Illinois
  • Mothers Day Flowers
  • 100
  • REVIEW RATING 5/5

I ordered Mother's Day flowers for my sister - the order was to be delivered on Saturday, May 9, 2015. At 2:45 p.m. on Saturday, I received a phone call saying they were unable to locate a florist to fulfill the order. The following e-mail was sent: "Thank you for your recent order. Unfortunately, we were unable to locate a florist able to complete the delivery as requested. With your... Read more

Was this review helpful? 2 0

  • May 09
  • Flowers / Florist
  • Boston, Massachusetts
  • Spring Flowers
  • 19
  • REVIEW RATING 4/5

The only thing about them which was positive was the quick turnaround w/responses. However, the quality along with the exorbitant service fee was appalling. While I understand that my order was for an arrangement of spring flowers, their online photo depicted a rose and in fact, all that an order came w/were some mums and carnations. This was for an order that was shy of $60. Their solution... Read more

Was this review helpful? 1 0

  • May 09
  • Flowers / Florist
  • Brooklyn, New York
  • Mothers Day Flowers
  • 1
  • 1
  • 38
  • REVIEW RATING 4/5

I purchased a bouquet of flowers for my mother for mother's day. I'll start off by saying that their prices are extremely high for what they offer. I paid around $50.00 for a set of flowers that included sunflowers, carnations and a variety of roses. The day that they were suppose to be delivered they were a no show. I called customer service asking about my order and the person on the phone... Read more

Was this review helpful? 1 0

  • May 09
  • Flowers / Florist
  • Fort Collins, Colorado
  • Flower Basket
  • 47
  • REVIEW RATING 5/5
From You Flowers - Item delivered not as advertised
1 of 2

We ordered a nice basket of flowers and plants for my mother for mother's day and what she recieved was four common green plants in cheap green generic plant holders. We paid $60 but I'm guessing the "florist" paid about a buck fifty each. Total rip off. When we called customer service they offered to refund us our money -- if they sent someone to pick up the plants from my mom! WTF? So they... Read more

Was this review helpful? 2 0

  • May 09
  • Flowers / Florist
  • Long Hill, New Jersey
  • Flowers
  • 19
  • REVIEW RATING 4/5

I ordered flowers for my mother in law on Saturday, May 2, 2015, for delivery on Friday, May 8, 2015. At 7 pm on May 8, I wrote an email to From You requesting an explanation. Flowers Customer Service answered my email at 2 am, stating that they had not had "time" to locate a local florist, in a well-populated area of New Jersey. The flowers were eventually delivered after 5 pm on Saturday,... Read more

Was this review helpful? 1 0

Received a dozen rose mixed bouquet yesterday and today they have all wilted. I have had roses last as long as 2 weeks these barely made it to 2 days. My Mother's Day roses likely won't make it to Mother's Day, save your money and get a bouquet elsewhere. Add comment

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