From You Flowers Complaints and Reviews

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From You Flowers
Main address: 455 Boston Post Rd, Suite 6 06475 Old Saybrook CT
888-654-5144, , wecare@fromyouflowers.com
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  • Aug 01, 2013
  • Flowers / Florist
  • Bad Customer Service
  • 7

We wanted to celebrate a VERY special occasion and thought flowers would be a great way to show our joy. We found fromyouflowers.com online. They showed bouquets starting at $19.99. Great we thought. When we chose the bouquet we wanted, the next page told us those flowers were only available in "premium" (doubling the price.) Additional charges were tacked on (a guaranteed "before noon"... Read more

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  • Jul 28, 2013
  • Flowers / Florist
  • Georgetown, Texas
  • Funeral Flowers
  • 21

(1st email I sent to FYF) I don't usually complain, but I cannot let this slide. I have been a customer for a a few years and use FYF for all my plant/flower gifts and have always been very pleased. However, on July 11th the above order was delivered to a funeral home in Georgetown, TX to honor a lifelong friend of ours and the following day at the service my mother noticed that the card was... Read more

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  • Jul 23, 2013
  • Flowers / Florist
  • Las Vegas, Nevada
  • Flowers Delivery
  • 24

I spent my BFFs birthday in Vegas so we decided to get her birthday balloons and have thsm delivered to the hotel. I paid extra for deliver by 2 pm, thy got there late. I was bascially robbed by this company. I ordered mylar and regular ballon bouquet they sent me dead looking flower bouquet. I called customer service and they blamed me for not reading my confirmation email to verify any issues... Read more

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  • Jul 21, 2013
  • Flowers / Florist
  • New Orleans, Louisiana
  • Flower Delivery
  • 11

I ordered flowers several days in advance for a special occasion. They were not delivered. On inquiry I was told they were not delivered because it was an apartment complex and they had no apartment number. The address was a condo complex with every unit having a separate number. No apartment numbers were used, proving THEY NEVER EVEN TRIED TO DELIVER, they just looked it up on google maps and... Read more

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  • Jul 18, 2013
  • Flowers / Florist
  • Naples, Florida
  • Flowers Delivery
  • 11

ordered flowers for delivery on wednesday and it is now thursday and no delivery i have been told by David, Dan and Erica that they would call me with an update and no one has and it is thursday. they will not even connect me with a customer sevice agent. they are just a bunch of liars and lack professionalism and common courtesy. now dealing with a customer service supervisor who has no idea... Read more

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  • Jul 17, 2013
  • Flowers / Florist
  • Spokane, Washington
  • Flowers Delivery
  • 6

Wish I would have researched these guys better before I decided to order thru them. These guys are the worst - it took them forever to respond to my inquiries and then they didn't deliver my flowers and said they left them with a neighbor. BS! Not only terrible but dishonest don't use this company! RIP OFF RIP OFF RIP OFF RIP OFF RIP OFF RIP OFF RIP OFF RIP OFF RIP OFF RIP OFF RIP OFF RIP OFF... Read more

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  • Jul 15, 2013
  • Flowers / Florist
  • Corona, California
  • Late Flower Delivery
  • 5

I wish I had read these comments before I ever ordered. I had a bad experience with this company the first time I ordered and swore to myself I'd never order again but I recently weakened and am so sorry I did. The flowers that I ordered a week ahead of time arrived at the end of the day 5 minutes before the delivery cutoff time. The flowers were very small and wilted and, in general, were an... Read more

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  • Jul 06, 2013
  • Flowers / Florist
  • Houston, Texas
  • Flowers Delivery
  • 11

Paid extra for timely delivery, two days later, no delivery, canned responses both email and phone after lengthy wait from customer service, no refund (flat out refused to refund) and no flowers. Moment has been lost and apparently so is my money. I do not recommend this service. xxxxxxx xx xxxxxxxxx x xxx xx xxx x xxxxxx xxxxxxx xxxx xxx xxx xxxx xxxx xxxxxx xxx xxx xxxxxxxxxx xxxxxxx xxxx... Read more

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  • Jul 01, 2013
  • Flowers / Florist
  • Flowers Delivery
  • 11

Ordered a bouquet and balloon for my mother's birthday. 2 days after the set delivery date I call and she received nothing. Had to call FYF 4 times in one day!! The florist claimed no one was home so he left them with a neighbor...ARE YOU KIDDING ME?? What if the card was private? What if I don't like my neighbors? How ridiculous. So we checked with the neighbors, who said they never got any... Read more

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  • Jun 26, 2013
  • Flowers / Florist
  • Las Vegas, Nevada
  • Funeral Arrangement
  • 27
RUN from, from you flowers horrible terrible company
1 of 2

I ordered flowers for my grandfathers funeral which I could not attend because of his sudden death and the funeral being held in Vegas and I live in Georgia. So I wanted to send some really nice flowers for the funeral. I ordered the premium version and also a banner. The banner was hand wrote with glitter. The card was hand wrote. The flowers were wilted and looked nothing like the arrangement I... Read more

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