1.8
  • Website12 votes
  • Ease of ordering4 votes
  • Company responded to complaint2 votes
  • Failed delivery40 votes
  • Customer service32 votes
  • Misrepresentation28 votes
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  • 1 day ago
  • Flowers / Florist
  • Levittown, Pennsylvania
  • Flowers
  • 16
  • REVIEW RATING 3/5

ordered flowers before 9am for same day delivery website promised by 6pm 3 phone calls to From You Flowers to follow up as flowers still not delivered by 5:50 FYF states that florist in Indianapolis said they sometimes have until 7:00pm are you kidding me? 10 hours to deliver same day flowers?? i was on hold with FYF a total of at least 20 minutes while they contacted the delivering... Read more

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  • Apr 24
  • Flowers / Florist
  • Montreal, Quebec
  • Birthday Flowers
  • 30
  • REVIEW RATING 4/5

Before ordering, I asked FYF to assure me that the flowers would be fresh, etc. In addition, when I ordered, I paid an extra $5 that they claimed would insure that the flowers would arrive in the morning before noon on my mother's birthday. At 2pm, my mother had still not received her birthday flowers. I called FYF. They credited me the extra $5, took 10% off of my total cost, and issued a $15... Read more

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  • Apr 23
  • Flowers / Florist
  • Miami, Florida
  • Birthday Flowers
  • 1
  • 1
  • 30
  • REVIEW RATING 4/5

Awful service. Ordered a bouquet to be delivered the same day, paying the extra delivery fee and all. Around 6 o clock I called because I didn't hear word of them being delivered, and what do you know they did not even bother to call and tell me they would not be getting delivered that day. Why am I going to order flowers to get delivered the day after my mothers birthday?! After anxiously... Read more

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  • Apr 22
  • Flowers / Florist
  • Parsippany, New Jersey
  • Birthday Flowers
  • 26
  • REVIEW RATING 4/5

I ordered two bouquets of flowers sent to my wife's business address for her birthday. I sent one with a card and one without (didn't need 2 "Happy Birthday" cards for 1 order). When the flowers arrived, the bouquet without the card was marked as coming from an anonymous sender. Security at her building does not allow anonymous packages in, for obvious reasons. The two main problems were that 1.... Read more

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  • Apr 22
  • Flowers / Florist
  • Irvine, California
  • Bouquet
  • 15
  • REVIEW RATING 4/5

The same day delivery came around 6:50pm from a local florist which shouldn't have any traffic or unforeseen circumstances even though the promise was to make it before 6pm for resdentials ! Flower was nothing close to the advertised picture very simple cheap looking. The small box of chocolate was just a small Ferrero Roche variety box which I could buy from CVS across the street for $5.49 ( I... Read more

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  • Apr 22
  • Flowers / Florist
  • Williamsburg, Virginia
  • Flower Arrangement
  • 13
  • REVIEW RATING 4/5

Searched for a florist yesterday in the recipient's area and came up with one (or so I thought), claiming to be a family-owned business. Placed an order on line with the promise of same day delivery (+ an added fee). Received a call from From You Flowers saying they couldn't find a florist to deliver the order that day. They offered a complimentary upgrade of the arrangement and have it delivered... Read more

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  • Apr 22
  • Flowers / Florist
  • Los Angeles, California
  • Flowers
  • 40
  • REVIEW RATING 4/5

I ordered flowers around while at work around noon and had them sent to my wife at home, or so I thought. I chose this company because it said on the website, Gauranteed same day delivery, if ordered before 2:00 pm in recipient time zone. I arrived home at 6:00 pm and she never received anything. I called from you flowers and was told to give it more time wven though the website says home... Read more

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  • Apr 20
  • Flowers / Florist
  • North Hollywood, California
  • Flowers
  • 59
  • REVIEW RATING 4/5

A few co-workers and myself ordered flowers for another coworker who left on early maternity leave this past Friday 4/17/15. We ordered same day delivery and the flowers were never delivered, Friday, Saturday or Sunday. After attempting to contact customer service, the 800 number given on their site said all delivery questions could only be done via email. I had three different "Reps" say they... Read more

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  • Apr 20
  • Flowers / Florist
  • Elsie, Michigan
  • Funeral Flowers
  • 37
  • REVIEW RATING 3/5

Do not place an order. I ordered casket flowers for my motgers funeral paid the extra to aarive before 12. They never arrived, the funeral director was kind enough to contact them at 10am. They said they would be there still no flowers. At 7pm i get an email saying unable to deliver flowers. Yet they had no problem charging my card right away. I did recieve a refund and a 10.00 credit,... Read more

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One of the worst customer service and deceiving policies. Do not buy from this merchant. Ordered flowers for my mother on Valentine's Day, flowers died 2 days later and they refused to re-deliver them or refund me the money. I will never purchase from them again. Add comment

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