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  • Customers like
    • Website 15
    • Ease of ordering 9
    • Company responded to complaint 6
  • Customers don't like
    • Failed delivery 48
    • Lack of customer service 39
    • Misrepresentation 30

I ordered a beautiful Italian meat basket and had I not visited the person I purchased this for the next day, I wouldn't have known they received an entirely wrong gift basket. I emailed From You Flowers asking to refund me the overage and they did almost immediately. Because of this, I would use them again. Customer service is unrivaled. Add comment

Had flowers and cake delivered for a birthday ordered 2 days prior. They charged a same day fee. Told me really not a same day fee but just says that. Needed to send so let it go. The next day got a call to calm them by 1 pm to let them know if a delay in sending the cake was ok. Ever try calling? On hold 17 min. Then asked if a one day delay for cake an issue. This is a BIRTHDAY cake. Issue? The. Told me nothing they could do about the same day fee. Spoke to supervisor who said she could credit same day fee but not delivery fee. Flowers... Read more

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I ordered flowers for my friends bday. And balloons. Asked them not to be delivered until four. They delivered them at 1:00 and set out in the rain . No balloons to be found. Terrible case and arrangement. Looks nothing like what they advertised. Suppose to resend tomorrow.. Right! We will see. Never, ever again . Do not use this company .. Huge rip off! Add comment

It's hard to imagine that a company like this still exists. From You Flowers are online Muggers. Report these people to the U.S. Attorney General Office please. Add comment

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Ordered this for my daughter as a thank you...got this very sad bouquet of daisies with a few red roses thrown in! Never use this company! Add comment

100% FULL

From You Flowers - Gouging, Cheating, not performing
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I have ordered few times & each & every time they charge extra and promise early delivery. It never happens. Including today's birthday delivery that I was charged about $5 to guarantee delivery before noon. After asking repeatedly the exact time of delivery which was cleverly avoided by staff, they replied "Thank you for your recent order. Although we are unable to guarantee specific delivery times, deliveries are made between 8:00 am and 5:00 pm, your order was delivered today at 3:55 PM..... Then the picture of what they delivered... Read more

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Terrible. Looked like *** and over priced for what i got. Shoulda just stopped at Giant food stores and got a better buddle of flowers. I sent an email to complain and got not even 10$ back on. Will never think about using them again. Add comment

I normally don't use services without reading reviews but this one time I happened to make that mistake. I ordered flowers at noon on a Monday to be delivered same day. Needless to say they did not get there on Monday. Tuesday I called to see where the flowers were since the person I sent them to had not received them. They advised the items I ordered had "gone out too late" and promised they would send them immediately that morning. THURSDAY morning I got notification from the recipient they never received the items I had sent. The... Read more

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Do not order from this company. The flowers they advertise are beautiful. The flowers they send are sad and pathetic. I did not get close to what I paid for and I'm highly disappointed. Add comment

I Had paid for flowers to be delivered on the same day and they never contacted nor explained to me that they did not have any florists contracted to work on Sundays in Greensboro NC. I paid extra and ordered from the "same day delivery" tab. The order was placed and paid for at 10 am and the expected delivery time was before 4pm. The plant/flower arrangement was for my mother in-law who had worked in a florist shop at one time in her life and she was starting to "pass" and I thought it would cheer her up. That Sunday I working 300 miles away... Read more

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