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1.6 Based on 421 reviews
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  • Customers like
    • Website 15
    • Ease of ordering 9
    • Company responded to complaint 6
  • Customers don't like
    • Failed delivery 48
    • Lack of customer service 41
    • Misrepresentation 31

Oh my God -- it's the worst service in the whole world. It took an hour and fifteen minutes to get through them. Everyone get a blow horn and yell how horrible " From you flowers" is.. I would rate -100. So sad that the owners have forgotten the American way of servicing with care and respect.

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Not worth the money. Very unprofessional. Do not order from this site. I paid extra for guaranteed delivery and they were 1 hour late. The delivery driver called 5 times to ask if the recipient would be home and complained how hot the temp was outside to make the delivery???

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Horrible experience. I ordered the flowers early in the afternoon to be delivered to my wife at our home by 6pm. First I was unhappy because there was an exorbitant ($15 in my opinion is ridiculous) "handling" fee that they don't tell you about till the very end of the ordering process. When I gave a bad review and complained I was told that it's "an industry standard" and that the reason they tack it on at the end is because it varies from... Read more

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I put in an order for flowers to be delivered to my wife's place of employment. The flowers which were for a Birthday were supposed to be delivered before 2pm which is when she leaves for the day. Unfortunately as it started getting later in the day i started to get nervous about non-delivery since i was emailed message that that delivery to businesses were from 9am to 5pm. I called repeatedly during the day getting assurances that the flowers... Read more

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I order at 10:30am - they promised same day delivery (paid extra) Found out at 8:30pm they "ran out of flowers". It was for a death in my friends family. The worst day of her life - and nothing..just nothing. They offered a $20 coupon to shop on their site. What? $20 to make up for the loss of an opportunity to help ease a horrible day. They didn't email or call - I had to track it and call. Ended up on hold for quite a while only to find out... Read more

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My family ordered standing wreath and casket pillow for a dear friends service on Aug12,2016. They used a company in Recwood City. (Paradise Flowers) What was delivered was utterly appalling. The ribbon was written in blue marker, the wreath was just thrown together and to top it off while walking down the isle of the church the stand fell apart spewing the whole thing. The pillow was never received. It took three phone calls of waiting on hold... Read more

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Ordered two arrangements: Clear Blue Skies and White Sympathy Bouquet. They were not anything like the pictures on website. They used cheap flowers, did not use any of pictured vases, used cheap ribbon (which I did not order). I'm embarrassed that recipient received such a dreadful looking bouquet. Makes me wonder about the previous arrangements I've sent. I understand substitutes, but it should be of equal quality. Darn right I... Read more

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It seems no one ever posts a positive review so that is what I am doing. After reading SO MANY negative reviews I was extremely nervous about this. I accidentally ordered flowers for my boyfriend's mother from Fromyouflowers. I thought I was ordering from a local florist due to the website having almost the exact same web address. It wasn't until I called my local florist that I realized my mistake. My local florist even told me that I... Read more

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AWFUL- DO NOT USE. I ordered 18 balloons to be sent to my nephew for his 18th birthday and was promised on-time delivery. I called the next day because balloons were not delivered. I was placed on hold for about 20 minutes and finally told that the florist was busy and something went wrong with the printer and so my order didn't get out. No notification about it and they charged my credit card. This Is a horrible business, they count on the... Read more

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I bought the flowers paying extra to be delivered before noon to my girlfriend office because it is her birthday. 4pm and didn't hear from my girl. Checked the status "no delivered". Called the 1-800, waited 20 minutes until finally someone picked up. Waited another 10 minutes for them to find out what happened. Turned out, they weren't able to make it. Never bother communicating to me. I am heartbroken that what I considered to be an special... Read more

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