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1.6 Based on 402 reviews
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  • Customers like
    • Website 15
    • Ease of ordering 9
    • Company responded to complaint 6
  • Customers don't like
    • Failed delivery 48
    • Lack of customer service 41
    • Misrepresentation 31

This sham of a company signed me up without my permission for magazine subscriptions. Stay away. Horrendous disorganized company. On top of getting scammed into magazines they delivered flowers to my 66 year old mother at 9:45pm and gave me a useless tracking number so by 8pm I just assumed the flowers were lost or I had been ripped off. Complete and total waste of my time and now I have to get on the phone with a 3rd party magazine company to... Read more

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I am florist in Colorado. We refuse to take orders from YouFlowers or JustFlowers. Here is why: 1. They misrepresent the order and fail to provide an accurate representation of the arrangement. 2. They take 30% of the purchase price right off the top before the florist Ever sees the order. After that they take an additional 20% for processing fees. So this means if you pay 50.00 for the arrangement the florist receives 25.00 to make and deliver... Read more

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100% FULL

From You Flowers - Total Fail!
1 of 3

I ordered an arrangement for a man with sunflowers, green poms, blue flowers, etc., because it was appropriate for a man. The arrangement he received did not have one correct flower! It was all pink and purple gerberas... No sunflowers, green poms or blue flowers! I was so embarrassed. From You Flowers refused to give me a full refund based on their 'possible substitution' policy. I could understand having to substitute a flower or two but... Read more

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My experience with fromyou flowers was really bad it was very expensive and small ,i should of gone to home depo and 99cent store ,it was really small 4 roses for $58 dollars and a cheap base this is the last time i order with this company special my *** ....people go to home depo it cheaper and u get a dozen for $15 i wish i could just talk to the ceo. And say WTF its wrong with u .....at least my camera makes it look big but its small Read more

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I used From You Flowers, two times,BUT NEVER, NEVER, AGAIN!!!!! Sent flowers to dying friend, but they screwed the delivery and she died before Angel Tree arrived. They appogized and refunded, so I thought to try Again. Then comes the memorial. My family sent the Alter Flowers for the Memorial, which were supposed pink and white roses, large arrangement. A very small, cheap yellow & red arrangement arrived instead...we were horrified and... Read more

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We ordered a nice-looking bouquet to send to friends who lost their twins at childbirth. Paid a little extra for same day delivery. Not having heard from our grieving friends, decided to login to check delivery status. Flowers were never delivered - 40 days after placing the order! My credit card was billed, but no product to show for it. More egregious than that was having received just yesterday a copy of Entertainment Weekly magazine. We... Read more

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Paid extra to insure my order would be delivered by 12:00 ( noon today ) At 1 pm called was given the famous song and dance " They are out for delivery " At 1:47 called back again ( still no flowers ) Not a great way to begin our anniversary (awesome customer service )Was finally ask what did I want to happen . I would of loved for my wife to receive the flowers that I had order but that wasn't going to happen .The question should of been what... Read more

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First and last time using this company. I paid $4.99 extra for flowers to be delivered on 5/20/16 by noon. They were not delivered. After three emails and never getting through via phone, i was told they did not have a florist in the area to fulfill the order and it would be delivered tomorrow. No florist in the city of New Orleans? Really? I was told they would provide a free upgrade. The flowers that arrived the next day were exactly what i... Read more

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This is a horrible company and I hope that no one orders from them again. My little girl was ill and I wanted to send her flowers and a teddy bear. I received no notification, call, or email when they couldn't send the arrangement out to her due to " a problem at the floral shop".. that is the excuse I would get every time I called their customer service line, after waiting over 30 minutes each time to talk to a representative. I ended up using... Read more

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Ordered a bouquet because they said they delivered on Sunday. They called and confirmed and assured it would arrive on time. Flowers arrived on Monday and were not near as nice as photo pictured. Not even one rose, just a few carnations and filler flowers and greenery. That was a $75 waste of money. Never again! Add comment

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