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  • Customers like
    • Website 14
    • Ease of ordering 9
    • Company responded to complaint 6
  • Customers don't like
    • Failed delivery 47
    • Lack of customer service 38
    • Misrepresentation 30

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Review about From You Flowers Flower Arrangement from Anchorage, Alaska
1 of 2

Do not order from them!!! The picture of the nice arrangement of flowers is what I ordered. The other flowers that look like they were pulled from the garden and shoved in a vase is what I got! When I called and complained the guy was like "ma'am we send the flowers to the arranger and they send them to you"! No responsibility for their product that they described. Finally the... Read more

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Do not use this company... They suck! You can't believe the flowers that they sent out! They looked nothing like the picture of the flowers I ordered! It seriously like someone pulled the flowers out of the garden -and stuffed them in a vase! No pretty arrangement like the one I purchased! When I called the guy was like " ma'am we send the flowers to the arranger and its up to them to make... Read more

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Do not buy flowers from here. I purchased some last week for my friends birthday and they never made it to her. They only offered me a $15 credit to "make up for it". Also, it was nearly impossible to get someone on the phone to tell them what was wrong with my order. The girl that was trying to help me was new so I asked to speak with someone else and she put me on hold and told me her... Read more

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DON'T ORXER FROMS THESE LUARS, THE SHOULDNT BE IN BUSINESS, NO FLOWERS, LIED TO ME SAYING THE WOULD BE DELIVERED TO MY SISTER IN LAW, FATHER'S FUNERAL THE NEVER DID, NEVER CRACKED ME DAY OF MADE ME LOOK *** NO FLOWERS AND THESE IDIOTS DON'T EVEN CARE, NOW I HOT TO GET MY MONEY BACK, IDIOTS!!!!!!! Add comment

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Review about From You Flowers Stunning Pink Lilies from Westerville, Ohio
1 of 2

I ordered the 'stunning pink lilies' for my partners grandmother funeral. Pink was her favorite color. Once the flowers arrived they were not pink at all. They were spring yellow. After haggling with customer service for 30 minutes they only gave me $30 off my total of $68. I'm still out almost $40 for a product I didn't pay for. I don't understand how I still had to pay for a product that I did... Read more

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From You Flowers - Terrible Experience- use another online service
1 of 2

First the flowers were not delivered as scheduled (Wed). The following day I sent a customer service email that was supposed to be returned in two hours. After 5 hours I had a break in my schedule and called. They said it would be delivered the next day on Friday- it was not. I called again - they promised Monday. On Monday I get a call at 2pm saying the florist in the area does not have the... Read more

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Terrible company. Ordered flowers and paid extra for before noon delivery because recipient left work shortly after noon. Flowers were delivered at 3 when the recipient had already left work, so the flowers were left there all weekend. Did not receive a full refund because "the flowers were delivered." PLEASE ADVISE: DO NOT USE THIS BUSINESS Add comment

On Jan. 27th I ordered flowers for my friend's father's funeral via the online store "From You Flowers". The flowers were to be delivered to the funeral home on Jan. 29th. On Feb. 2nd I was with this friend of mine and asked him if he had seen the flowers and card that I had sent? He said there were no flowers from me. When I came home I called the phone number listed on the website and... Read more

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This company is the worst flower company I have ever tried to use! Ordered flowers to be delivered in Houston on a Monday for a very special occasion. By the end of the day on Tuesday after numerous e-mails and calls still not delivered and they couldn't find out from the florist what was happening so ended up cancelling. Don't use this company if the reason you are sending the flowers is... Read more

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I ordered the Blooming Lily Memories arrangement for the funeral of a friend's father. When we were at the funeral home, I didn't recognize any arrangements as what we had ordered. When I asked my friend if our flowers had arrived, she pointed them out - it was embarrassing - the arrangement was very small (I had order the medium size and the one I saw could not have been that by any means). To... Read more

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