From You Flowers Complaints and Reviews

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From You Flowers
Main address: 455 Boston Post Rd, Suite 6 06475 Old Saybrook CT
888-654-5144, , wecare@fromyouflowers.com
  • 421+4 mobile complaints
  • $15.7K claimed losses
  • $37 average
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  • Aug 25
  • Flowers / Florist
  • Milwaukee, Wisconsin
  • Undelivered Flowers
  • 14

Flowers showed up & many were well past their prime. We contacted the company that delivered the order and were told that they would have a replacement arrangement out to us right away. Nothing! Then today we called and they said they were not supposed to be speaking with us directly. How does that work....we get flowers from a family member and not wanting to call the gifting person we... Read more

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  • Aug 22
  • Flowers / Florist
  • Ocala, Florida
  • Same Day Flower Delivery
  • 20

Ordered "Same Day" delivery for Get Well flowers and paid a service charge for the same day service. The flowers didn't arrive that day and I wasn't notified. Instead of delivering it the next day, they simply did nothing. No notification that they weren't delivered and the order apparently was shelved. I called and customer service said they would refund the service charge and deliver the... Read more

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  • Aug 22
  • Flowers / Florist
  • Flower Delivery
  • 12

My experience is very similar to others. Ordered flowers for same-day delivery as a surprise for my wife. When I got home from work, no flowers. I contacted From You Flowers who said they tried to deliver the flowers, but there was no answer. My wife mentioned that she had been out part of the day, so I asked them to make sure to deliver them the next day. E-mail confirmed they would. Of course,... Read more

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  • Aug 21
  • Flowers / Florist
  • Flowers Delivery
  • 4

placed order early in morning for 1pm delivery which they said could be done for extra charge. flowers didn't show up by 1pm, called you flowers and they could not contact florist to find out what was going on. 4 more calls later they still couldn't contact florist made a final call at 5pm to cancell delivery and they said they had to wait to here back from the florist to find out what happened... Read more

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  • Aug 21
  • Flowers / Florist
  • Undelivered Flowers
  • 2

You flowers sent an email indicating flowers had been delivered. They were delivered, but not to the address that they were supposed to . They were sent to another office with expectation that they would deliver to the actual recipient. There was no indication that this was the case and as such the flowers were not delivered. My recipient had to go pick them up herself, some surprise huh? ... Read more

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  • Aug 20
  • Flowers / Florist
  • Sacramento, California
  • Order Delivery
  • 12

1st LIE! We want to assure you that your order has been sent for delivery as you requested. The local florist is currently checking their delivery records, and we will contact you as soon as it is confirmed that the gift was received. Thank you again and we look forward to speaking with you soon. 2nd LIE! Thank you for contacting From You Flowers. Please be advised that your delivery was... Read more

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  • Aug 20
  • Flowers / Florist
  • Everett, Washington
  • Birthday Flowers
  • 10

so I wanted to send my bf flowers for his birthday. I ordered them the night before w/ expedited delivery, so it would arrive by noon on his birthday. when 1:00 rolled around, and I hadn't received a delivery confirmation, or txt from my bf, I called customer service. I was told, that the florist they had sent my order to didn't deliver to that address. I was so irritated. I asked the cust... Read more

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  • Aug 13
  • Flowers / Florist
  • Overcharged Bouquet
  • 1
  • 11

Bouquet and service charge all came to around 60.00. Bouquet was skimpy compared to full lush bouquet in picture . disappointed for money paid. Read more

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  • Aug 12
  • Flowers / Florist
  • Los Angeles, California
  • Undelivered Flowers
  • 1
  • 72

Aug 11, 2014: Ordered flowers on-line to be delivered to my grandmother for her birthday, 8:30 am. Same day order and paid extra for a 4-hr delivery time. Within three hours, received e-mail that delivery was made. Spoke to my grandmother later that night and she said she never received the flowers. Called customer service at 10:30 pm to see what happened, since they showed the delivery was... Read more

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  • Aug 12
  • Flowers / Florist
  • Colorado Springs, Colorado
  • Undelivered Birthday Bouquet
  • 2
  • 21

I ordered a birthday bouquet for my daughter who lives a 1000 miles away. She was not having a good week so I hoped some flowers from Dad would cheer her up. SO no flowers. The local florist claimed they made an attempt to deliver. My daughter was home all day. I gave them her cell to call for verification. There was no missed delivery card or call. I should have looked up the Yelp reviews,... Read more

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